Hubpay 4+

Hi hubpay your service is always great to use but i suggest to return back the old receipt format its more detailed compared today receipt is just showing the control number it should be our details is in there as well specially in the Philippines if our family is going for remittances for collecting the money atleast they can show a complete details of the receipt so please i hope you can return back the old format with all details on it its more professional

Thanks for your feedback and suggestion. We are continuously working on adding more features to our app to make your experience better.

I have been using Hubpay app since their initial days. Then I found the service competitive offering great exchange rate and free of charge international money transfer services. Then they introduced transfer free but gave me founders club membership with limited free international transfers but with very bad exchange rates. With the bad exchange rates the free founders club membership is useless. The top up are taking time too. I also found out they offer better exchange rate for new customers but once you become regular customer you don’t get better rates, that’s weird business model. I found other services offering much better exchange rates and instant top up services. Some of the services bypass the wallet top ups and directly transfer money from bank account or linked debit card. Since I am not going to use hubpay anymore I uninstalled the app.

Thanks for your feedback and we appreciate you being a Hubpay user. We’re always working to improve your experience and your feedback is appreciated.

I started using this app in its early days of release it was great fast secure and free at that time later they even gave me 1 year of free founders member subscription so i can use it 3 times a month for free all this is great.
But for the past few months every time i am making a deposit it takes hours almost half a day and i have to report it every time to support team that i have made a deposit and same goes when i am transferring money from UAE to India i don't know what happened to there service and why always it take so much time sometime i am in a hurry and have commitments but due to there bad service i have to suffer. I think this would be my last time using this application and going to get an alternative solution for money transfers.

Thank you for your feedback and sharing your concern we will work on the same but please be informed that wallet top ups are totally depends on your bank on how soon the amount is getting settled down on our system once we received the credit it top up automatically also we will notify of the any international outage prior so you can plan your transactions accordingly.