LIFE Pharmacy 17+

Search engine is the worst in the worl

Trying to search for herbal slimming tea, keep searching nothing pop up, even if its available in the cart still won’t pop up both in the serach engine and when u search in the category.
What a waste of time and energy 🤬🤬😡😡😡🤬🤬

Developer Response ,

We are very sorry for the inconvenience, can you email the screenshot at appsupport@life-me.com so that we can track what went wrong.

Worst service ever

Life Pharmacy only deserves zero rating. It has the worst services ever — app, customer service and services they offer. Paid for instant delivery because I needed the medicine, but no delivery came on time. I waited for 2 hours for the chat services in the app to be connected to customer service who didn’t help at all and only gave lame excuses. So, I requested to cancel the order but then no actions had been taken until the following morning. I had to call them again this morning and it seems that their team doesn’t know what they’re doing. This is by far the worst company I have ever dealt with in the UAE. And to think that they are a pharmacy who should prioritize the health of their customers makes it even worst. I feel sorry for those who badly need medicine but had to suffer because of an extremely poor service like this. They scam people by charging extra fees for instant delivery that they couldn’t even do and feed you with lies and excuses. All they think about is money.

The app is not working

Dear Apple, I am disappointed with this app. I was told by life Pharmacy to install the app and enter my phone number to get the voucher, which is clearly to force people to download their app. However, after downloading the app and entering my phone number several times it did work. I also tried with my email and same problem. If you see other reviews, people faced the same issue. My request for Apple to test these apps and if they don’t deliver what they claim to remove their app and not to waste people time.

Update: I received today a reply from the developer after many months from my posting to update the software. This is the worst customer service I have come across. You should reply to your customers after few days not months.

Developer Response ,

We are very sorry for the inconvenience, kindly update your application to latest version