mySukoon 4+‎

Name: mySukoon
Rating: 2.1 (63 reviews)
Author: Oman Insurance Company

Oman Insurance Company

مصمم لـ iPad

- ٢٫١ • ٦٣ من التقييمات

- مجانًا

الوصف

Oman Insurance, a leading insurer in the UAE and GCC, has rebranded itself as Sukoon. Sukoon means peace of mind in Arabic, Urdu and Hindi - the 3 most widely spoken languages in the region. The brandmark represents two human hands coming together, vividly depicting a sense of security and protection for customers, reflecting again peace of mind with the brand.

Along with this rebrand, our mobile app, previously known as myOIC, is now mySukoon. All your preferred functionalities like claims submission, provider search and e-card download will work just as before. There will be no change to your policy details or coverage as a result of the rebranding.

١٩ ديسمبر ٢٠٢٣

الإصدار 4.0.2

Implemented updates, inline with security policies and guidelines.

٢٫١ من ٥

٦٣ من التقييمات

Horrible costumer care

Medication approval took more than week, they blamed to hospital, so i had to go there and make a call with both parties, it seems that insurance team are not checking there email property which delayed my medications for more than week. After all this mess from oman insurance team, my medication got rejected because i don’t have medical history !!!! WoooW is that even a jock ?! I paid extra money to upgrade my insurance and this is what i get from a cheap and unprofessional insurance company.
Im wondering if (god forbid) something serious happened or i required surgery… what would happen
My advice to who ever is reading this message: go and find some professional and better company not this ch🤭t

Poor service and mobile app.

As you can see from the numerous reviews, the service offered is very poor. Not much good clinics covered. Common medicines not covered.

The mobile application is pathetic. Takes many days Effort to somehow login. And you cannot login the next time. Please change the application and create it with some one who knows to make a proper mobile application.

When the application and service is getting better, will update the review.

Poor design poor service, poor coverage, poor insurance

Medicine prescription got rejected by pharmacy almost everywhere only you can claim the medicine from pharmacy locate inside the hospitals but always the prescription get rejected because exceeding limits very very very poor medical insurance
The design is very poor, no way to search doctors by specialist, the app does not support Arabic language, there is no live chat support system, very hard to get in touch with the customer support team.

أوضح المطور Oman Insurance Company، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.