The MyNEXtCARE app is a free app created specifically for NEXtCARE members. This app brings a whole new level of convenience when it comes to accessing and submitting and tracking claims easily and securely, searching for a healthcare providers, checking policy benefits, and more.
Key features include:
1. Locate nearby healthcare providers
Search for the nearest hospital, pharmacy, clinic, or laboratory within a specific location. Simply enable your phone’s GPS function in order to find the healthcare provider that is covered by your insurance plan. You can also benefit from the advanced filter option to find your desired healthcare provider.
2. View policy benefits
Access benefits based on your insurance plan, including coverage, general exclusions, deductibles, and eligibility.
3. Submit and track medical claims
Check status of your medical claims by accessing the Claims section. You can also submit claims by uploading the medical documents through the app and get reimbursement by the desired payment method.
4. Benefit from See A Doctor service
Convenient medical care is made possible through this new app feature. If you are away from home and unwell, simply use the app to get remotely connected to a doctor who will be ready to assist through a video call.
5. Download your insurance card
Access the digital version of your insurance card, with the option to download it as an image on your mobile device.
6. Get in touch through our helpline
Submit your inquiries securely through the app, and our Care Center will address your needs.
7. Multi-lingual support
MyNEXtCARE app is currently available in 3 languages: English, Arabic, & French.
Get the most out of our services by downloading the MyNEXtCARE app.
-Optimization of “See a doctor” service
Ratings and ReviewsSee All
Nice app was helpful but keeps crashing
App is great but only problem is its crashing after few seconds, I'm facing this issue only for a couple of days, before it was running smoothly.
Developer Response ,
Hello Naveed. If you are still facing this problem, kindly send an email to email@example.com so our team can sort out the issue. Thank you and sorry for the inconvenience.
Very good and user friendly
Comparing to other insurance companies and their claiming procedure , this app is easy to use direct and you can get updates and follow ups . If your documents and correct and I in order you can complete the claim request in 2 min and get paid in very short time . I renewed the insurance with Next care because of the app and the support provided .
Very bad user experience
It looks like a loading game every click will show you long loading with double loading indicator 😁 and if you want to see some information then you have to start a taping game next next next next then you will reach at your desired form to see some information.
Please try to improve user experience and use something for data persistence at least when user navigating to previous page the previous data should be there do not start loading show again and again.
If you are implementing this complex password criteria then give some indication on login form that you forced me to full fill that criteria so i can remind my password it will be better than giving me warnings “you have 5 tries, you have 4 tries, you are ******.”
By the way thanks for the app.
Developer Response ,
Hi Farrukh, thank for your feedback and we apologize for the issues you are facing. Concerning the loading, we kindly ask you to check it now, this should have been sorted. As for the password complexity, and while we understand your challenge, please note that this is crucial for security purpose and for your data protection. Should you still feel you need to reach out to us, please do share your contact details at firstname.lastname@example.org and we will contact you as soon as possible. Always happy to help.
- NEXtCARE Lebanon SAL
- 92.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Infrequent/Mild Medical/Treatment Information
- © 2016 NEXtCARE, all rights reserved.
Up to six family members will be able to use this app with Family Sharing enabled.