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Description

The Middle East’s Definitive Home of Luxury. Shop women, men and kids clothing, shoes, bags, accessories, fine jewellery, beauty and home from the best international and local designers.

Why our customers shop at Ounass:
2-hour delivery in Dubai
Free delivery and returns (T&Cs apply)
The best offers and exclusive sales (enable Push Notifications to be alerted)
Apple Pay for fast and easy checkout
Over 500 luxury brands
Exclusive designer collections you won’t find anywhere else
Luxury packaging
Complimentary Personal Shopping
WhatsApp our Customer Care team 7 days a week
Ramadan Shop and Eid Gifting
Wedding Shop

Popular designer brands available at Ounass:
Gucci
Valentino
Balenciaga
Prada
Chloé
Dolce & Gabbana
Fendi
Off-White
Bottega Veneta
Emporio Armani
SAFiYAA
Chador
Dreema By Huda AlSuhaim
La Mer
Memo Paris
Diptyque
Wauw Capow by Bang Bang
Charabia
Raspberry Plum

Ounass launched 15.12.2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site. The Definitive Home of Luxury, Ounass boasts the widest range of top-tier designers throughout the Middle East.

Ounass is dedicated to impeccable local talent and local service alike, currently operating exclusively within the Middle East. Based in the new capital of fashion, Dubai, we provide a 2-hour delivery service within Dubai as well as express delivery to GCC countries.

Our extensive array of evening gowns and coveted seasonal pieces will arrive in our elegant signature packaging. An easy returns procedure can be coordinated by our exceptional Customer Care team (available from 10am-10pm, 7 days a week). You can also benefit from our complimentary Personal Shopping service which is tailored to suit your specific needs.

What’s New

Version 2.53.0

We’ve made some behind-the-scenes tech updates to keep your shopping smooth, easy and always up-to-date with the latest features.

Ratings and Reviews

4.6 out of 5
13.7K Ratings

13.7K Ratings

MSZ222 ,

Add to bag

I wish that you change the system a bit for putting stuff in the basket. It would be helpful if there’s a limited amount of time for putting stuff in your basket before anyone pays first before you and takes away the item. Yesterday I put shoes in my basket and then I started looking for other stuff to see if I wanted to buy anything; then when I reached to the point where I had to pay, it said that the shoe I wanted is sold out, meaning that someone took it away from my basket. I hope that you would change this system and when i keep an item in the basket it can stay there for 1 hour until I’m done looking for other stuff. Then if it stays in my basket for over an hour, someone else is allowed to take it. Thank you

Maha maher96 ,

The Best!

The customer service employees are so respectful and kind, the service is very very very fast and so neat and fancy and amazing. The products are fully described and comes as the discerption written on it. I love this app! And the delivery service and delivery employees are so nice and its so fast 😭❤️❤️❤️ Thank you for such a great service and such great products 🤍 money well spent

Developer Response ,

Hello Maha, thank you for your feedback. Happy shopping ❤️

Fafo tam ,

Wafaa

After being a customer for years, a month ago I bought a sandal size 38 and when I tried it I found it a bit small so the next day I asked for size 39 and returned the 38.. Then I was surprised that my returning request was rejected claiming that the sandal was used... many phone calls and arguing for one month just for 1000 Dirham!!!
Though I sweared to them that I didn’t wear the sandal but still rejected.. then I chose not to argue about it anymore and kept the sandal and the 1000 Dirham for them and decided not to deal with them anymore!!!
SO LADIES BE CARFUL AND CHECK ANYTHING YOU RECEIVES FROM THEM, THAT ITS BRAND NEW AND NOT USED BEFORE, DIRECTLY AFTER RECEIVING YOUR ORDER ESPECIALLY SHOSE, OR ELSE IF YOU NEEDED TO RETURN THEY WILL CLAIM THAT YOU USED IT!!!

Developer Response ,

Hello, we are very sorry to hear about the experience you faced. Please contact our customer service on this number 800 686277 and they will assist you accordingly.

App Privacy

The developer, Al Tayer Insignia LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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