Ounass Luxury Shopping اُنا‪س‬ 4+

Luxury Fashion Online Shopping

Al Tayer Insignia LLC

    • Free

Screenshots

Description

The Middle East’s Definitive Home of Luxury. Shop women, men and kids clothing, shoes, bags, accessories, fine jewellery, beauty and home from the best international and local designers.

Why our customers shop at Ounass:
2-hour delivery in Dubai
Free delivery and returns (T&Cs apply)
The best offers and exclusive sales (enable Push Notifications to be alerted)
Apple Pay for fast and easy checkout
Over 1200 luxury brands
Exclusive designer collections you won’t find anywhere else
Luxury packaging
Complimentary Personal Shopping
WhatsApp our Customer Care team 7 days a week
Ramadan Shop and Eid Gifting
Wedding Shop

Popular designer brands available at Ounass:
Gucci
Valentino
Balenciaga
Prada
Chloé
Dolce & Gabbana
Fendi
Off-White
Bottega Veneta
Emporio Armani
SAFiYAA
Chador
Dreema By Huda AlSuhaim
La Mer
Memo Paris
Diptyque
Wauw Capow by Bang Bang
Charabia
Raspberry Plum

Ounass launched 15.12.2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site. The Definitive Home of Luxury, Ounass boasts the widest range of top-tier designers throughout the Middle East.

Ounass is dedicated to impeccable local talent and local service alike, currently operating exclusively within the Middle East. Based in the new capital of fashion, Dubai, we provide a 2-hour delivery service within Dubai as well as express delivery to GCC countries.

Our extensive array of evening gowns and coveted seasonal pieces will arrive in our elegant signature packaging. An easy returns procedure can be coordinated by our exceptional Customer Care team (available from 10am-10pm, 7 days a week). You can also benefit from our complimentary Personal Shopping service which is tailored to suit your specific needs.

What’s New

Version 2.135.0

We’ve made some behind-the-scenes tech updates to keep your shopping smooth, easy and always up-to-date with the latest features.

Ratings and Reviews

4.6 out of 5
20.3K Ratings

20.3K Ratings

Purvi.dureja ,

A Seamless Shopping Experience for Every Occasion

I have been using the Ounass app for quite some time now, and I must say, it has truly revolutionized the way I shop. From home essentials to stylish shoes, bags, and even gifts for my friends, Ounass has become my go-to online shopping destination for virtually everything specially cause the delivery time is just two hours!!

One of the standout features of Ounass is their exceptional customer care. Whenever I've had a query or needed assistance, their customer care team has always been prompt, professional, and helpful. It's reassuring to know that there is a dedicated team ready to assist me whenever I need it.

Whether I'm shopping for myself or looking for the perfect gift for a friend, Ounass never fails to impress me with their wide range of products and brands. The convenience of being able to shop for everything I need in one place is unparalleled.

Aliahgs ,

Worst customer service in the UAE

This is been my worst shopping experience ever and it was a shock and unbelievable that I had to experience it in the UAE. I placed my first order making the payment using my card and the wrong item was sent to me. The customer service advised me that a person will pick the item and process the refund or deliver the right product which I had ordered. After 48 hours as nobody contacted me I called the customer service again and a different representative advised me to take pictures of the item and email it to them, can you believe it. To return the item and get the refund. I was adamant on not doing that as I am a frequent online shopper and who asks for the item’s pictures to be emailed for a return? They sell luxurious brands and they don’t even check their products before shipping it to the customer. The item was picked up after 2 weeks and I am still waiting for the delivery fees I had paid for receiving the wrong item and it has been almost 4 weeks. It is not only ruining the reputation of its brand but also the country as most of the population here is expatriate and everyday we have people moving to the UAE to start new lives. Very disappointed

MSZ222 ,

Add to bag

I wish that you change the system a bit for putting stuff in the basket. It would be helpful if there’s a limited amount of time for putting stuff in your basket before anyone pays first before you and takes away the item. Yesterday I put shoes in my basket and then I started looking for other stuff to see if I wanted to buy anything; then when I reached to the point where I had to pay, it said that the shoe I wanted is sold out, meaning that someone took it away from my basket. I hope that you would change this system and when i keep an item in the basket it can stay there for 1 hour until I’m done looking for other stuff. Then if it stays in my basket for over an hour, someone else is allowed to take it. Thank you

App Privacy

The developer, Al Tayer Insignia LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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