I’ve tried just about all the phone apps out there - seriously. Sideline is by far the best designed, most intuitive, and straightforward of the bunch. If you’re solo or have just a small team, and you don’t need AI or another CRM, Sideline is perfect. It’s got what you need and nothing you don’t. You can make and receive calls and text - what else do you need? The service is reliable and calls are high quality. You can tell it’s built by no nonsense people who are probably their own customers. Setup is a breeze and the app feels like it was designed by Apple. That was refreshing given how bad these apps tend to look and feel. Do you want your team members to be able to answer your sideline when you’re not available? Team sharing is built in at no additional charge. Best of all, you can automatically block spam calls with a toggle. As far as I know, it’s the only app that offers this. All around great service and app. Thank you to the team!

I had this app before it was paid. Loved the features that most apps don’t have, so it operates just like a business line, plus you can choice a special ring tone, change your voice mail greeting, often & more. My issue became serious a few days ago when my new clients were not reaching me because my phone rang once & for them the same BUT it cut them off without access to voice mail. This have cost me great embarrassment and PLUS when I contacted customer service and followed the normal steps. Reinstall the app each time it got worst. I permanently deleted this app & cancelled my subscription and went to Burner app of which is a down grade because I can not access the voice mail, no special ring feature, but I’m grateful to have a working app. I’m disappointed because I still believe sideline is one of the best low cost apps with multi-features I like & appreciated. I guest I will have to upgrade to Grasshopper because I must have a custom voicemail & Burner already has a glitch which prevents me from accessing voice mail. Sideline thanks for years of great service. But when my customer are compromised, that’s just unacceptable. Perhaps this is just what happens in the app world. It’s challenging because all my business cards & social media has the number. Cheers to fixing your challenges as well!

I won’t go into all the details here, but the long and short story is I get hundreds of calls from a couple of different areas in Puerto Rico. It’s not spoof it’s not scam when I answer the phone they think that I’m calling them they’re not trying to sell me anything that’s scamming me they’re just frustrated as I am. Anyways I raise this issue with Sideline via text and email. They have offered no resolution to me. My biggest issue is that there is not a phone number where I can actually get on the phone and talk to somebody. So as of now I’ve had thousands of calls over a week or 10 days and this is a business number. So I have to stop in answer each and every single call because I don’t know if it’s a potential client. Unfortunately it’s going to take me a lot of time and a lot of money to switch this number over so you can imagine how inconvenient this has been. Again no phone number to talk to somebody from Sideline just days and days of endless nonsense texts and emails that are getting me nowhere. Now I know that there are thousands of people that don’t have an issue. Nor did I for the first six months. And I don’t even know if this is sidelines fault or not. What I’m telling you is that if you have an issue with them good luck trying to get it resolved because you cannot actually talk to somebody. I am a 53-year-old entrepreneur that owns many many many companies. So it’s not like this is a of a phone number that I’m using to cheat on my girlfriend. Anyway I wish you guys the best of luck I hope this does not happen to anybody else.

I gave 2 stars because I actually use it. But only because I have to. A few years ago I signed up when it was still free. Things were fine for a little while and then had to pay to keep it. Not long after that I started having the issues. But I paid and the number is on my business card. So I’m stuck. I’ve talked with multiple customer service reps regarding the issues. I’ve un-installed and re-installed it which caused me to lose 2 years of worth of data. But the problem stays the same. When I open the app, I have to wait at least 5 minutes (yes I have timed it) for it to un-freeze so I can use it. If I get annoyed and close it out to the re-open it, it’ll short out and close out on me anywhere from 5-20 times before it’ll finally pull up and then I wait another 5 minutes minimum for it to unfreeze. The only way to have it instantly work is by doing a soft reset on my phone. Then that first time of opening it usually goes faster until I close out of it, because once I close out of it and then re -open I’m starting over. I used to think it was just sideline but recently I downloaded a couple others and they do it too. Not anywhere near as bad but they do. But my cards have this number so I’m stuck. Unless anyone can recommend something. But I waste a TON of time waiting to be able to use it.