I literally just started my new job and they use this app for scheduling. After two days of using it the app won’t even open for me anymore. It simply says “unconditional drop overload” which literally doesn’t tell me anything. I’ve tried location the customer support, software support, and FAQ pages of both the app itself and the parent company and all of the links lead to error pages. Simple ridiculous considering how many companies utilize this service and other services that the parent company provides.

I love this version better than ESS 41 except you can’t request days off!! So I still have to have ESS 41 to request off! Under reason it brings up a search bar but you can’t pick a reason and there’s no results if you search, so it won’t let you submit the day off because reason is required! That’s the only reason I use ESS 41! If this feature could be fixed I would only use this version but it’s so annoying I can’t request off!!!!

When I have an override I can no longer see my time card overrides are inevitable for people call off work, or quit, or don’t show up when scheduled. Someone who is not scheduled comes in on their days off to cover that shift. They have a manager override the system that clock them in, after that happens you can’t see your time card, which means you don’t know how many hours you worked or if f you where paid accordingly..: this is very irritating and happens to me almost every week

This app is required for my job and it functions poorly and inconsistently in a number of ways. It will constantly log you out, store associates are unable to see the schedule for the week for the whole team, just their own, and the interface is not visually appealing. The picture for the app is literally an empty contact photo like it’s a new Facebook account or something. Whoever did this certainly did it quickly, and without much care.