Skip - Food & Grocery Delivery

Name: Skip - Food & Grocery Delivery
Rating: 4.7 (7703 reviews)
Author: SkipTheDishes

Canada's homegrown delivery.

Free

7.7K Ratings
Age Rating

13+
Years
Category

Food & Drink
Developer

SkipTheDishes
Language

EN
+ 1 More
Size

246.8
MB

In a world where traffic, wait times, and long lines make everyday tasks feel like a massive hassle, we’re here to help you skip to the good part. In a world where traffic, wait times, and long lines make everyday tasks feel like a massive hassle, we’re here to help you skip to the good part. Skip is Canada’s homegrown delivery app—trusted by 5+ million customers and 50,000+ retailers nationwide. We’re available in more than 450 cities and towns across Canada. Order from anywhere and get whatever you need delivered right to your house, condo, apartment, workplace, hotel…you get the idea. Skip makes it easy to order delivery from your favourite restaurants and stores, from the AM into the PM. Enjoy delivery for morning coffee, late-night sweet treats, sushi dinners, burger cravings, groceries, pharmaceuticals, alcohol, personal items, flowers, pet supplies, and so much more. Download our app and start skipping to the good part. JOIN SKIP+ Unlock a whole new world of unlimited $0 delivery fee, lower service fees, bonus Points, members-only access to VIP experiences and more with Skip+. Your first 3 months are FREE! $0 DELIVERY FEE (with a min. order) Skip the extra fees when you want to. Sort restaurants and stores by Delivery Fee to see places near you that offer $0 delivery with a minimum order. TRACK YOUR ORDER Get real-time update notifications and live GPS tracking, so you know exactly where your order is every step of the way. EASY PAYMENT Skip the card number memorization. Pay quickly when you save your debit or credit card in the app. RESTAURANTS All your cravings are at your fingertips. Enjoy delivery from your longtime fave places or discover new go-tos in your neighbourhood. Craving Chinese, Italian, Indian, or Mexican? From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream—order food delivery for every mood, occasion, and taste. GROCERIES Whether you need milk for your cereal, coffee for your morning, bread for lunch, or batteries in a pinch, we’ve got you covered with convenience store and grocery delivery. REORDER Want to enjoy your favourite deliveries again and again? Reorder your most-loved dishes in your order history with our ‘Reorder’ button. RESTAURANT SELECTION Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites like McDonald’s, Tim Hortons, Wendy’s, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey’s, Booster Juice, Mr. Sub, St-Hubert, Papa John’s Pizza, and many more. CONVENIENCE With a few taps, your next meal is on its way, delivered where you want it, whether you’re at home, work, or chilling with friends. Pro tip: plan ahead with preorder. PICKUP Craving something ASAP? Grab, go, and enjoy with Pickup. Choose ‘Pickup’ for that need-it-now takeout on the way home or last-minute lunchtime fuel. STAY IN THE KNOW When creating your account, subscribe to our emails to be among the first to know about great offers near you. SHARE YOUR FEEDBACK Great delivery calls for great feedback. Easily review restaurants, stores, and couriers with just a few taps. WE’RE HERE FOR YOU Have questions? Get help with live chat in the app.

Ratings & Reviews

4.7

out of 5

7.7K Ratings

Great job on the redesign
11/17/2018
MiloshMickey
Let me start off by stating that I used to avoid using the app because the user experience, as well as the interaction design, was extremely unsatisfactory; I won’t go into laborious detail as to what the pain-points were. With that, knowing that end-user sentiment is usually quite valuable, I’ll provide a few (unordered) formative observations and recommendations as it relates to this version of the app. The redesign is thoughtful, rooted in user need and is extremely easy to understand and use. The interactions are quick, the UI feels responsive, which makes the overall experience feel fast and performant. While there are areas of improvement on the visual system (typography, iconography, grid system,etc.) cumulatively the new visual updates address most of the shortcomings in the previous app version. The integration of Apple Pay is convenient. The ability to employ various locally stored credit cards without having to transmit and store the CC information externally is quite nice. The home screen is a possible area of improvement, where you might want to consider leading with a better, more visually appealing presentation of the available restaurants. More specifically, the vertical feed underneath the top card carousel slider could be improved by using (vertically) larger cards that emphasize and lead with food photos, which can be used as an emotional trigger to help users convert towards a transaction. P.S The welcome screen vector food animations are such a nice extra. Kudos on that.
Great job on the redesign
11/17/2018
MiloshMickey

Let me start off by stating that I used to avoid using the app because the user experience, as well as the interaction design, was extremely unsatisfactory; I won’t go into laborious detail as to what the pain-points were. With that, knowing that end-user sentiment is usually quite valuable, I’ll provide a few (unordered) formative observations and recommendations as it relates to this version of the app. The redesign is thoughtful, rooted in user need and is extremely easy to understand and use. The interactions are quick, the UI feels responsive, which makes the overall experience feel fast and performant. While there are areas of improvement on the visual system (typography, iconography, grid system,etc.) cumulatively the new visual updates address most of the shortcomings in the previous app version. The integration of Apple Pay is convenient. The ability to employ various locally stored credit cards without having to transmit and store the CC information externally is quite nice. The home screen is a possible area of improvement, where you might want to consider leading with a better, more visually appealing presentation of the available restaurants. More specifically, the vertical feed underneath the top card carousel slider could be improved by using (vertically) larger cards that emphasize and lead with food photos, which can be used as an emotional trigger to help users convert towards a transaction. P.S The welcome screen vector food animations are such a nice extra. Kudos on that.
THE WORST FOOD DELIVERY SERVICE
11/15/2021
6crsn6
I absolutely hate this delivery service and would not recommend it to anyone. But yes unfortunately I have to use this service until I got a new delivery service. I been using this for about 3 years or so. My kids and me order basically everyday sometimes more than once a day. I rely on them and pay for my service and also helps and supports the company. I don’t care tho yes we all get something out of this as a customer a business owner and the app. I can’t use Uber eats because of a bank card issue I had and it’s AMEX and whatever so for a while I had to use SkipTheDishes as Uber eats had a issue with AMEX. Fine but then when you have 2 hungry children and me as well that pays and waits sometimes 40 min to an hour+ and my kids are hungry and don’t get me wrong they eat but when expecting a meal and waiting it’s hurting them and stressful on me to keep saying ok 5 more mins 10 mins whatever etc… so difficult that you can’t speak or contact anyone not even the driver . You need to open the app chat and msg support which takes time and frustration to input the wrong order or missing food items and get compensated back with credits doesn’t feed me or my family at the moment and help me much I just have to reorder again and pay a delivery fee and all that just to use the credits anyway…. Then there is times I would say 35% of the times I ordered my order doesn’t show up but the app says delivered and the driver is a thief and they take it and skip the dishes can never give me a reason as to why this happens and what’s going on with my food … I’m switching to DoorDash now
THE WORST FOOD DELIVERY SERVICE
11/15/2021
6crsn6

I absolutely hate this delivery service and would not recommend it to anyone. But yes unfortunately I have to use this service until I got a new delivery service. I been using this for about 3 years or so. My kids and me order basically everyday sometimes more than once a day. I rely on them and pay for my service and also helps and supports the company. I don’t care tho yes we all get something out of this as a customer a business owner and the app. I can’t use Uber eats because of a bank card issue I had and it’s AMEX and whatever so for a while I had to use SkipTheDishes as Uber eats had a issue with AMEX. Fine but then when you have 2 hungry children and me as well that pays and waits sometimes 40 min to an hour+ and my kids are hungry and don’t get me wrong they eat but when expecting a meal and waiting it’s hurting them and stressful on me to keep saying ok 5 more mins 10 mins whatever etc… so difficult that you can’t speak or contact anyone not even the driver . You need to open the app chat and msg support which takes time and frustration to input the wrong order or missing food items and get compensated back with credits doesn’t feed me or my family at the moment and help me much I just have to reorder again and pay a delivery fee and all that just to use the credits anyway…. Then there is times I would say 35% of the times I ordered my order doesn’t show up but the app says delivered and the driver is a thief and they take it and skip the dishes can never give me a reason as to why this happens and what’s going on with my food … I’m switching to DoorDash now
Crappy
12/28/2020
벌컁이
I had ordered food from McDonalds and they had made me wait for over 30 minutes. I thought ok that can happen and waited. I had ordered around $38 worth of food. The order shows up over 30 minutes after and I open it to see that it is completely messed up. Nothing is the same and it is just messed up. It looked about $16 worth of food at the MAXIMUM. That is literally half of the price! At this point I was done and just wanted a refund. Well what do you know? You would at least think that the customer service would make up for the stupidity but no. I talked with the incompetent customer service and they replied every 10-15 minutes. And now you would think the replies would help but again no. It was absolutely no help to the problem. After some time I was told my refund would go back to my bank account after five days. Five days. Are you serious? Are you kidding me? Are you playing jokes with me? First my order is messed up, then that makes me realize “oh you already had gotten double the worth of food’s price because I have to pay before hand”, then I have to deal with an incompetent customer service and for the icing on the cake, I have to wait five days for my refund to go back to my account. Thanks for wasting my time today! And I loved getting my patience tested and getting scammed! No wonder why post-mates and door-dash has a better rating then you!
Crappy
12/28/2020
벌컁이

I had ordered food from McDonalds and they had made me wait for over 30 minutes. I thought ok that can happen and waited. I had ordered around $38 worth of food. The order shows up over 30 minutes after and I open it to see that it is completely messed up. Nothing is the same and it is just messed up. It looked about $16 worth of food at the MAXIMUM. That is literally half of the price! At this point I was done and just wanted a refund. Well what do you know? You would at least think that the customer service would make up for the stupidity but no. I talked with the incompetent customer service and they replied every 10-15 minutes. And now you would think the replies would help but again no. It was absolutely no help to the problem. After some time I was told my refund would go back to my bank account after five days. Five days. Are you serious? Are you kidding me? Are you playing jokes with me? First my order is messed up, then that makes me realize “oh you already had gotten double the worth of food’s price because I have to pay before hand”, then I have to deal with an incompetent customer service and for the icing on the cake, I have to wait five days for my refund to go back to my account. Thanks for wasting my time today! And I loved getting my patience tested and getting scammed! No wonder why post-mates and door-dash has a better rating then you!
Horrible methods
02/02/2019
alissa neubauer
This company let me place an order, saying it would arrive in approximately 72 minutes. A little long but I can handle it on a busy Friday night. They then charge me for my order on my credit card, and suddenly a notification popped up saying “delivery drivers are not available in your area, check back again later” What THE HECK? Why let me place an order if you have no way to actually get my food delivered. And check back when, in three hours? tomorrow? In five days? I ordered it because I have a family who is hungry in the next hour, not in ten hours or however long you want me to wait around and keep checking back hoping maybe I can get it sometime someday. And now conveniently it takes 3-5 days for the charge to go back to my card, because YOU BET I cancelled and ordered directly through the restaurant. Just had to go pick it up myself but it was ready in 15 minutes. Sure delivery is convenient if you have a lot going on and a family, but this whole experience was kind of ridiculous and I’m deleting the app the minute I get my money back from this order.
Horrible methods
02/02/2019
alissa neubauer

This company let me place an order, saying it would arrive in approximately 72 minutes. A little long but I can handle it on a busy Friday night. They then charge me for my order on my credit card, and suddenly a notification popped up saying “delivery drivers are not available in your area, check back again later” What THE HECK? Why let me place an order if you have no way to actually get my food delivered. And check back when, in three hours? tomorrow? In five days? I ordered it because I have a family who is hungry in the next hour, not in ten hours or however long you want me to wait around and keep checking back hoping maybe I can get it sometime someday. And now conveniently it takes 3-5 days for the charge to go back to my card, because YOU BET I cancelled and ordered directly through the restaurant. Just had to go pick it up myself but it was ready in 15 minutes. Sure delivery is convenient if you have a lot going on and a family, but this whole experience was kind of ridiculous and I’m deleting the app the minute I get my money back from this order.

Get your groceries and more with Instacart on Skip Skip has teamed up with Instacart to bring you even more. Now you can order from local grocery stores, pharmacies and your fave retailers, all without leaving the Skip app. From last-minute ingredients to household essentials, getting what you need just got easier. Smart Savings Progress Bar Unlocking food delivery deals just got easier. Our new Offer Progress Bar tracks active discounts directly on the menu as you build your cart, showing you exactly how close you are to unlocking your next promo or reward. Apply Discounts at Carts Never miss out on offers again. You can now preview and apply available discounts, promo codes, and deals before you pay. Simply tap the ‘Discounts’ button at carts to maximize your savings on every order. Discover Restaurant Deals While Searching Looking for the best local food deals nearby? Filter and view active discounts instantly when searching by cuisine or browsing menus across your favorite local restaurants. Unlock Unlimited Perks with Skip+ Enjoy $0 delivery fees, lower service charges, bonus points, and exclusive member perks. Skip+ is your ultimate pass to saving on every takeout and grocery order. Try your first 3 months free and bank up to 100,000 reward points! Performance & Reliability Upgrades We’ve rolled out under-the-hood speed improvements and bug fixes to ensure your food ordering experience remains fast, smooth, and seamless.

Version 5.52.0 4d ago

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Accessibility

Information

Seller: SkipTheDishes Restaurant Services Inc.
Size: 246.8 MB
Category: Food & Drink
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

iPad
Requires iPadOS 16.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and French
Age Rating: 13+

13+

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Infrequent
Alcohol, Tobacco, Drug Use or References

Contains
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