Get the Safeco mobile app, your one-stop insurance resource. Log in fast and securely with Touch ID or Face ID. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time.
WE’RE HERE FOR WHAT YOU NEED
Take care of what’s important, quickly and easily.
- Access ID cards and save them to your Apple Wallet
- Get to know your coverages and receive customized recommendations
- Pay your bill with credit/debit cards and manage automatic payments
- Easily contact your Safeco agent for assistance
- Save money with our safe driving program (in most states)
WE’RE HERE WHEN YOU NEED IT MOST
Find on-the-go help in the moments that matter.
- Tap to call for Roadside Assistance
- File a claim and get real-time status updates
- Upload pictures of damage and get a repair estimate quickly
- Schedule a damage review or request a rental vehicle
- View estimates, track repairs, and review claims payments
We improved the policy tab designs so it's easier to navigate. We also fixed some bugs to improve your chat experience.
Ratings and Reviews
Best insurance company ever
HMy wife’s Benz that was totaled put us in a weird situation but Safeco made everything so easy I would never even dream of going to another company from the rental car seeing the service to the payout that came very quickly and the additional $500 for returns in my deductible great place to be insured with wouldn’t think of going anywhere else
Poor design and poor execution on IOS
The logon screen would benefit from loading the email entry keyboard. After logging on, the opening is screen patently uninteresting and badly in need of an actual graphic designer. I suspected there might be trouble when I saw that the app only functions in portrait mode. I selected the view ID cards button and got to a screen with no ID cards. Looked around and saw a button that says ‘I’d like to...’. Correct me if I’m wrong but didn’t I already tell you what I want do just a few seconds ago??? So I’m in for a penny, in for a pound, I tap on it. Three layers in and still no cards. But there is a link to a pdf that says view/print. I’m thinking I finally arrived so I tap on it.I am directed to what looks like a home grown display of a two page document that is my cards. But it’s like a bad practical joke because this display has no user interface except fore a “done” link. What is most glaringly missing is any facility at all to print the document. So somebody tell me, why did I download this app. I am newly switched to Safeco and I am already questioning that decision. Maybe they keep their premiums low by skimping on the web development staff. Makes me wonder where else they skimp... well off to my laptop browser to see if the website is any better.
Stay away from the app & SafeCo/LibertyMutual. The App is merely a tool SafeCo/Liberty Mutual uses to prevent so many customers from calling and speaking to live customer service. Like the website, the app is NOT accurate, it is NOT updated with the information you provide to the app or the customer service rep (claims specialists), and as far as “Booking a Rental”, it does no such thing. It gives you the information and location of the rental car companies they have contracts with and allows you to click a button. You click a button to “book a rental, then it confirms you have booked a rental, only you have NOT. There is not a confirmed vehicle at any of those locations for you. You STILL have to call each car rental location to find a rental, while none of the places do anything to help you find one, none offer you an up charge for an upgrade to get you in a car, NOTHING. I never had this issue with State Farm, Progressive, Farm Bureau, or Geico. The $20 difference a month? Totally worth paying a higher price for the better experience with better customer service at competent insurance companies.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Browsing History
- Usage Data
- Sensitive Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Safeco Insurance Company of America
- 51.2 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2020 Liberty Mutual Insurance Company
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