Proton VPN: Fast & Secure 4+

Read and learn what a VPN is, so you can know what preferences you are missing!

I have had Proton mail and Proton VPN for years. I read several reviews that were bad. Almost all was because the person just did not know where to look to change a preference or just does not know anything about how a VPN works. I have set up several profiles as to where I want to connect. Always use Secure Core. I like that I can change to any location, just by clicking on a profile I created. If one profile server speed is slow, I click on another. Guys, read the instructions and learn how a VPN works, it’s capabilities and how to customize it like you want it. Whatever VPN you use, make sure the servers are not in the U. S. And a country that is big on people’s right to privacy. Sad but true, the U.S is at the top of collecting, mining & spying. And I don’t support using VPN’s for criminal activities. I was an LEO for 27 yrs and I do not believe in just grabbing everyone’s metadata off their cells at a Super Bowl just because they can. Get a warrant!!

In closing, I tried dozens of VPN’s and then ran many security test over the years . Proton passes them all. The only way Proton will fail it’s customer base, is folding from political pressure. But I think these guys & girls work at Proton for a reason. And that reason is because privacy matters.

Phenomenal Experience!

My concern for privacy and security has grown immensely the past few years, as my awareness grew. After much research and trials, Proton Technologies Mail + VPN services have truly been the best thus far to my experience, of course. I began with the free email account and made my way to the free VPN. Ultimately, I grew to enjoy & appreciate both Mail + VPN; therefore, I decided to upgrade to the Mail + VPN Plus (combo) subscription. The rest is history...I have no complaints. My transition from other mainstream services for personal email to Proton Mail have been relatively painless. There FAQs and fidelity in step-by-step guidance via their web-page(s) makes “doing it yourself” plausible. The intricacies to computer technology and all it entails can be intimidating, but do not worry, help is standing-by. Thank you Proton Technologies personnel from the bottom-up (& vice versa) for making this possible. I certainly appreciate all your efforts. Take care & Peace!

Developer Response ,

Thank you so much for taking the time to leave us a review. We're glad to hear that you've proactively taken steps to protect your privacy. If you have any other feedback, we'd be happy to hear. Thanks again for being a Proton supporter.

Do not recommend.

Under no circumstances would I purchase this product. Somehow has become less reliable after I upgraded from the free version. Of course there are multiple tiers to choose from, I apparently picked the “pay for absolutely nothing” option. I was hoping it was just me but I see many other comments with the exact same issues. Disconnects randomly, often won’t tell you, or will say it’s connected to a server but be unusable. You will spend more time staring at the ProtonVPN connect screen than you will spend using your search engine almost every time, and often through multiple server hops.

I pay for premium and still occasionally will be connected to a free server automatically, and nearly every day it will just turn off without notifying me. Best I can tell is this has something to do with the daily alarms/notifications and the DND mode that turns on when you use your phones sleep/alarm schedule. Screen time limitation options in the iPhone might also affect it, but I have it set as an exception everywhere that’s relevant. Completely turning off and not even attempting to notify or reconnect before allowing internet use seems like an absolutely critical failure for a VPN.

Hopefully it gets better and I will gladly change the rating. I want this product to work. For now, stick to the free or go elsewhere.

Developer Response ,

With regards to the connection issue, how often are you experiencing these disconnections? Are these disconnections occurring only when your device is locked/asleep, or they are occurring when actively using your device? Are you using any type of anti-virus/firewall/network monitoring applications? Have you tried disabling Smart Protocol and manually switching between IKEv2, OpenVPN (UDP), and OpenVPN (TCP) protocol within application settings and then check if the issue persists? (https://protonvpn.com/support/how-to-change-vpn-protocols/) If that doesn't help, please reach out to us via https://protonvpn.com/support-form and include the above information. We'd be happy to look into this and help you troubleshoot. If the issue's resolved, we hope you'll reconsider your review and rating.