Boatsetter - Boat Rentals 4+

Best Boating Peer to Peer

Boatsetter is the only boating platform I trust. Other companies are not fully protecting the renter during the booking. Knowing I have insurance coverage for liabilities while I am on the boat during the rental period makes the day less stressful. I also like how they roll the full price into the total including the captain. When I book a captained boat, it's nice to know up front the cost, even though I will be paying the captain seperately at the dock. I can't wait to get back out on the water!! Yay for using other people's boats!

Worst communication from a company I’ve ever seen

I've literally never posted a negative review online before, but communicating with this company sucked so much that I had to say something.

Was super excited when I first found out about them, but they're very fast and loose with last minute cancellations - and either don't bother telling you or just forget altogether. My partner had a lesson that he traveled 50 minutes across the city for, only to find out when he got there that it was canceled. He texted the captain, who said he'd messaged us already, but uhh...either the captain forgot to, or just straight up lied. Neither exactly great for running a business.

My partner's way too nice so I confronted the captain about this, and he replied back solely with, "Here's the link to reschedule!" What??? Is there even a real person behind their contact lines?

Oh, and I forgot to mention that that was the 4TH TIME we rescheduled - the others because, as you guessed, they cancelled last minute. And honestly, I don't even mind that part much - I get it, bad weather happens, boats break down, etc. But they rarely respond to emails (or respond days later), and also being so sloppy/negligent that you don't even tell people when sessions ARE cancelled is such a bad look for a company. So over them, such a frustrating experience.

Developer Response ,

Although this isn't an app-related review, we want to address this and thank you for sharing your experience. We're sorry to hear about the miscommunication regarding your Boating Academy session. While we're so excited to offer free boating sessions, we acknowledge this new program has challenges that we still need to overcome. Whether this experience is app-related or not, we can assure you that quick and reliable communication is important to us. To make sure this is fully address, please email contact@boatsetter.com with details about your Boatsetter Academy experience and your contact information. Boatsetter team member will get back to you personally.

The only app you need for boating 🙌

This app makes getting out on the water easy as can be. Rented a boat for a company outing and had a seamless experience from start to finish! Gives you the options to easily view boats in your area and within your price range. Perfect for a special occasion or just a day of fun. 10/10 - would recommend to anyone! 🛥⚓️