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GoDaddy Conversations - Inbox 4+
Unified Inbox + 2nd Phone Line
GoDaddy Mobile LLC
-
- Free
- Offers In-App Purchases
iPhone Screenshots
Description
Your all-in-one inbox
- Streamline Communications in One Unified Inbox: Easily view, organize, and reply to messages from multiple platforms in one place.
- Never miss a sales opportunity - See instant notifications every time you get a message so you can respond and convert leads into sales.
- Stay on Top of Messages without Checking Multiple Apps: View contact details and message history so you can accurately respond to what was discussed; manage all customers in one app
GoDaddy Conversations connects with many popular messaging platforms such as:
- Chat lets you communicate with customers contacting you directly from your website. Customizations and automated chatbots help you respond to customers more quickly.
- Facebook Messenger lets customers contact you from your Facebook Business Page
- Instagram lets customers contact you through your Instagram direct messages and stories
- Business Call & Text allows you to add a second line to your smartphone, so you can keep your business conversations separate from your personal.
A GoDaddy Websites + Marketing or Conversations subscription is required to use this app.
Got a question, need help or have some feedback? Send us an email at ConversationsiOS@godaddy.com
Privacy Policy - https://www.godaddy.com/legal/agreements/privacy-policy
Terms of Service - https://www.godaddy.com/legal/agreements/conversations-service-agreement
What’s New
Version 2.107.0
- Behind-the-scenes changes and maintenance to keep the app running smoothly while we work on future updates.
Love the app? Leave us a rating to let us know. Got a question, need help, or have some feedback? Reach out to us at https://www.godaddy.com/help/contact-us for support
Ratings and Reviews
Super convenient!
I was initially skeptical about using this. I was concerned about the fact that it was a new feature and potentially bug ridden. I did not want to lose potential leads and I’m glad to admit I was wrong. This program allows me to treat all incoming messages as ongoing conversations. I receive messages from our website, email and social media sites. I placed the conversations tab on my Home Screen, within quick reach of my thumb. The messages are keyed so I can see where they came from. The layout allows quick responses with the ability to attach picture/videos. I recommend everyone give this feature a try. It may not suit everyone but I use it almost exclusively as a super convenient communication tool.
Developer Response ,
So happy to hear you enjoy using our app! Thank you so much for taking the time to share your business experience with us. 🙂
If I could give this app 0 stars I would
I like the idea of being able to have a second business number without having a separate phone to use. However, this app is very glitchy and has bugs. There are many times where I cannot either save contact information, place a call or send a text message, which is a huge convenience considering that I am using this for business purposes. I have made sure my software on my phone is up-to-date, the app is updated itself and I’ve even uninstalled and reinstalled it. I’ve reached out to customer service to no avail. The only solution after all of the troubleshooting techniques was to use the desktop version which you have to occasionally log in and out and I can’t receive push notifications. Lastly, besides it being glitchy there’s no option to delete messages that I no longer need.
As a result, I decided to close my account and started using a different service. At the time, the rep who I spoke with was informed I wanted a pro-rated refund on my subscription. What I did not know and was never informed that I was beyond the period to receive a pro-rated refund. Had I known I would’ve kept the number at least until the end of the subscription period. I filed a claim explaining the bad service, being uninformed about subscription cancellation policy and was denied.
I’ll never use this service in future!
Developer Response ,
We're sorry our customer service team couldn't help you, but please know that we're always here to help. We're happy to work towards fixing these issues so you can use the app without hassle. Please email us details of the issues with screen captures to conversationsios@godaddy.com. - Chris
Horrible
The app doesn’t work at all. Had smartLine from GoDaddy and it was great. The developer parted ways with GoDaddy so GoDaddy did a conversion over to Conversations. That’s what GoDaddy told us. IT’S BEEN A NIGHTMARE. Caller ID doesn’t work, the work around is to go into settings shutting off cell use and only being able to use when on Wi-Fi. If not on Wi-Fi then you don’t know who’s calling in, no caller ID. For an “on the go” app to not be able to be on the go makes no sense. Can not receive or send any form of media clip. They said they had to roll it out before they were done. Contact’s do not sync. If you add a contact on conversations then you have to add it again into your cell phone. If you add it into your cell phone then you have to go into the app to “import” the contact. If you add it into app then you have to add it again into your cell contacts. So basically 2 different databases that you have to manually keep updating and importing. So much manual up keeping daily. If you don’t type and input the contacts exactly the same then you have 2 different contacts created. messages are very slow to come in, delayed. If you send a text out it doesn’t go to the top of your messages. Only receive bed messages do. So bad. THEY ROLLED IT OUT BEFORE TESTING IT AND THEY SAID THEY KNOW ITS NOT WORKING BUT HAD TO GET THE APP OUT. Makes me question GoDaddy now.
Developer Response ,
Thank you for bringing this to our attention. We genuinely appreciate your feedback and apologize for the inconvenience caused. We'll make sure to highlight these issues to our team for further review and improvement. If you have any specific concerns, feel free to reach out to us at https://www.godaddy.com/help/contact-us. - Chris
App Privacy
The developer, GoDaddy Mobile LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- GoDaddy Mobile LLC
- Size
- 92.1 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2020-2023 GoDaddy Inc.
- Price
- Free
- In-App Purchases
-
- Conversations - Monthly $12.99