LG&E KU ODP 4+

LG&E and KU

Designed for iPhone

    • 4.8 • 9.4K Ratings
    • Free

iPhone Screenshots

Description

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™.

Features include:

Paying your Bill:

• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo

• Check your account balance

• Review payment history

• Manage payments – one time and Auto Pay

• Manage notifications (for your bills, power outages, and other service requests)

• Sign up for paperless billing

Outage Information:

• Report and track outages

• Guest users can report outages without logging in

• View outage status

• Get up-to-date information from our outage map, with or without logging in

Account Details:

• View your bill

• Manage phone number(s) and email address(es)

• View a graph of your energy usage for the last 12 months

• Check the status of your account(s)

• Easily move between your utility accounts using the account selection at the top of the screen

Contact Us:

• Customer Service by phone or email

What’s New

Version 2.1.2

This release contains security updates, bug fixes, and other improvements.

Ratings and Reviews

4.8 out of 5
9.4K Ratings

9.4K Ratings

ULdiver iTunes ,

Best Utility App Ever!! Most user friendly app!

Love it! Only wish LWC could figure it out and do the same! 🤦🏽‍♀️ log in, click pay bill, your information pops up, click pay bill… done! Less than 10 seconds start to finish to pay your bill. That’s how they ALL should be!!
With this app you don’t have to memorize an insanely long account number that no one memorizes anyway, it’s already there.
Font size and style are good size for all people.
Cool colors and not too many things on the screen to make it less overstimulating.
Probably the most user friendly app out there! Can find everything you need in seconds and don’t have to search through lots of clicking.

Thank you!!
Bill paying should not be near impossible to complete the task online like some companies make it! (LWC). And you can read everything on the page, it’s not in size 8 font impossible to see much less read like some do.

Developer Response ,

Thank you for providing your valuable feedback! We appreciate you sharing your experience and providing our mobile app a five-star review.

arlondobeyondo ,

Great App for paying Utilities!

Very easy & straight forward App to pay and view billing statements! Does exactly what one needs most in a mobile environment.
HIGHLY recommend getting it and setting up payment out of your credit union or bank checking account.
I guess one could set up AutoPay but I like controlling payments - especially as soon as the billing statement texts me.
Kudos to the developer & the utility for using it!

Developer Response ,

Thank you so much for your 5-star review. We are so glad to hear that the mobile app has made managing your account more convenient! We appreciate you using the mobile app and for sharing your positive experience.

family419 ,

User friendly

I like that I can have both my accounts on it. I can see my home as the main account but was able to add my garage account as well. With just a click I can change which account I want to check out. And being able to login real quick to pay my bill on the go when I forget to.

Developer Response ,

Thank you for your kind words about our new mobile app. We are so glad to hear that adding both of your accounts was easy and convenient! We appreciate you sharing your positive experience and feedback.

App Privacy

The developer, LG&E and KU, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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