iPhone Screenshots

Description

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, report and track power outages, manage your account, and more. Your account(s) can be accessed quickly and securely utilizing password, face ID or fingerprint on the go and with ease.

Features include:

Paying your Bill:

• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo

• Check your account balance

• Review payment history

• Manage payments – one time and Auto Pay

Outage Information:

• Report an outage

• View outage status

• Display outage map

• Ability to view outage map without logging in

Account Details:

• Review your bill

• Check account status

• Review account activity

• Easily move between your utility accounts

Contact Us:

• Customer Service by phone or email

What’s New

Version 1.1.1

LG&E, KU and ODP customers (residential and most small businesses), using your My Account login User ID and Password, will have the ability to:
• Pay your bill
• View your bill/payment history
• Report and track power outages
• View the outage map (replacing the current standalone outage map app)
• Manage your account
This release includes features to improve your experience on the app and may require you to accept the new Terms of Service upon log in.

Ratings and Reviews

4.5 out of 5
72 Ratings

72 Ratings

DHL do2 ,

Great addition to my iPhone

Easy access to my information - I really like being able to use FaceID to login. Having quick and easy access to my bill, due date, amount due and the ability to view my full bill is great. Also, being able to report an outage and get status updates keep me from having to call if I’m having trouble. So happy to have an app for this.

Developer Response ,

Thank you for your kind words and positive experience while using our mobile app! We appreciate you sharing the ease of accessibility while navigating the new features.

JaxterBoBaxter ,

Lifesaver

This app is not only super user friendly, it is helpful. I can pay my bill easy enough, but I can also report an outage and check the outage map. When the power is out, it’s hard to know the message is getting through. This app keeps reporting simple and gives me peace of mind. All KU customers need this!

Developer Response ,

Thank you for your kind words about our mobile app! We appreciate you sharing your positive experience.

43 Black Team Mom ,

Great interface, user friendly, robust

This app is extremely user friendly, full of all the things you’d want from your utility company and works flawlessly! Zero issues! So glad to have this! Perfect for customers who want to log in once and use an app, like me. I have no complaints! Thank you for this!

App Privacy

The developer, LG&E and KU, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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