This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it.

You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more:

• Manage your account
• See policy details, coverages and important documents
• View payment history, upcoming payments or even schedule a payment
• Access your ID cards (view, save, share and more)

• Your agent’s contact information

What’s New

Version 5.6.0

We've added claims details, keeping information at your fingertips when you need it most. We also have done some work under the hood and some UI clean-up to existing features.

Ratings and Reviews

3.5 out of 5
8 Ratings

8 Ratings

Cape_Atty ,

Nice app but features missing

The Shelter Insurance app is handy, but it seems that a few key features aren’t included. First, TouchID would be really nice because I tend to forget my Shelter password. Second, it would be nice if ID cards could be exported to the Apple Wallet so that they are easily accessible. Finally, there should be a main tab that shows your actual agent and his/her contact information. Why would I want to search for an agent if I am obviously already a customer by virtue of being signed in? Fix these features and it’s a five star app.

emankcinsitaken ,

Shelter Insurance

App fails to log me in, states “Incorrect email and/or password,” but yet I can log in on Safari or Google using the same credentials. Okay, UPDATE! App now works flawlessly.

Developer Response ,

Thank you for your feedback. We would love to hear more about the issue you're experiencing and would like to ask if you could give our customer service a call 1-800-SHELTER (1-800-743-5837) to discuss details? We appreciate you reaching out!

Roland0806 ,

Requires SSN

I understand the need for an SSN regarding credit based insurance rates, but why keep the SSN after the credit check? I’m not looking forward to the potential identity theft if the SSNs are hacked from a Shelter database. There are other ways to verify an account without requiring an SSN.

Developer Response ,

SSN is currently used to better associate Shelter policies to your account. We agree protection of personal information is a top priority & take preventive measures, such as redacting visibility. Further, we are actively exploring alternate methods of associating policies to ensure our customers’ needs are met & privacy is protected. Thank you for the opportunity to review our processes and for your business.

App Privacy

The developer, Shelter Mutual Insurance Company®, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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