OG&E 4+

3 STARS, only because you can do way more on the website, than you can in the app. Where’s the usage graph and estimated bill? Improve the app with these features and you’ll get 5 STARS out of me, easy.

UPDATE 8/17/23: Hi again! We're excited to let you know that Energy Insights are now available within the OG&E app.

// PREVIOUS RESPONSE: Our team is working on adding these features to the app as quickly as we can. Thank you for your support!

First time paying via the app. It only gives me the option to pay using a debit/credit card which they charge for. There is no option for checking account. When I look at my profile it shows my account information but there’s no option to pay by checking. Am I missing something?

Update: I now see there is an option to pay via a checking account. Make a Payment, Payment Method. If you’re already have your checking account set up the info should be there. Or you can add payment. This was not like that before. I pressed all the buttons and drop down menus and did not see that option. Thanks for updating the app.

Hi! You can absolutely use a checking account to pay your bills.

From the Pay Your Bill screen, you'll select Payment Method, located above the Credit/Debit card option. There, you can add either a Checking or Savings account.

Please let us know if you have further issues with this and we can investigate.

First of all how on earth is it that OG&E only first launching their app in 2023. Second the text field for the credit card number dose not support input from password managers or pasting. This adds a significant amount of friction to paying your bill and is extremely user hostal. It seems like maybe they think it’s some sort of data protection measure but in reality I think the product owner/project manager just knows nothing about data privacy best practices and is making things up as they go. Let 1Password enter my credit card number and I’ll come back to change my review.

We appreciate the feedback. We’re always looking for opportunities to improve and we'll address this with our app team.