Insightly Service 4+
Insightly
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The Insightly Service mobile app allows you to keep on top of your customer service tasks even while away from your desk or on the go. This companion app to Insightly Service allows you to quickly and easily respond to customer inquiries from the convenience of a mobile-optimized touch interface.
Beautiful Dashboards:
The home page allows you to see the complete list of your dashboards and cards so you can review critical service KPI's and dashboard metrics and drill down to spot potential issues or productivity problems.
Ticket Queues and Lists:
Keep on top of new tickets coming in or those assigned to you in real-time, and search across all tickets within Insightly to find customer issues quickly.
Review and Respond to Customers:
Review the details on tickets and quickly respond to customers right from within the mobile app on the go. Set ticket properties and priorities, and get notifications on ticket updates.
Apply Macros to boost productivity:
Apply macros to tickets to set properties and add replies with just a couple of taps so you can respond to customers faster and deal with common issues quickly.
What’s New
Version 1.6
- Added support for Default Ticket Comment setting
- Added support for searchable drop-downs for Custom Fields
- Updated search result layouts for Contacts
- Bug fixes and performance improvements
App Privacy
The developer, Insightly, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Insightly Inc
- Size
- 81.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Italian, Japanese, Portuguese, Spanish
- Age Rating
- 4+
- Copyright
- © 2021 Insightly Inc.
- Price
- Free