- Fixed a few crashes that were causing trouble for thrill-seekers
Ratings and Reviews
Most Reliable App for all Bay Area Public Transpo
Hi Steven, I love this app like I love my mother. Can’t live without it. I especially like the feature that allows me to monitor my trip and real-time routes and stops. I installed the BART app two days ago and have been playing around with it and happened upon your last comment regarding the crappy data from BART. I’m planning on giving BART some feedback on their new App and will echo your sentiments to them. I ride all forms of public transportation to get around and rely on Routesy heavily. In fact I was on Muni the other day and someone asked me for stop info and I busted out my Routesy app. That guy now has it on his phone too :). Wishing you luck on resolving the data issues with BART and hope they will continue to cooperate and share good data and access. I can’t live without Routesy so I’m gonna throw in my two cents to BART for you :)
Can't live without it!
I grew up in SF and I take the bus every single day, so to say I use the app frequently is an understatement! I've used Routesy for years (and this is after trying a bunch of other apps). I happily pay for Routesy Pro because after it's done so much for me for free, it's the least I can do for Routesy (plus the Night Mode is hella nice). When I had a problem (which was ONCE in 4 YEARS of use), Steven reached out to me personally and found a solution within the hour. I love this app and Steven more than I love myself!
Data is not reliable
The app itself is nice. However it’s data for Muni is not reliable. The data for predictive times may not be within the control of the app developer, but if you can find ways to get Muni to provide reliable data, then using the app would be excellent.
Update: I received a reply from the developer who found my review to be negative and written out of frustration. And he thinks it hurts his app to have this kind of review. I think my review is fair to caution users about the data. The app description describes it will help users with real time predictions to get to places on time. If the data can be unreliable due to the source, do not overstate the capability of the app.
2nd Update. I upgraded my rating to respond that the app is very useful. It’s convenient to have it available.
However, Muni and it’s data can be unreliable. For example, a few times I have seen a prediction of 5 minutes for one line, get updated 2 or 3 times, then completely not show up and it would then show 20 minutes for the next one. This is the fault of the Muni data so my point is to highlight that the data (and Muni) can be unpredictable some times. In these cases, I’d rather hop an Uber or Lyft instead of be delayed further. Overall the app is useful but the system itself is not predictable.
Developer Response ,
Hi! Steven here. I’m the developer of Routesy. I share your frustration with the predictions sometimes being unreliable, but leaving me a negative review won’t help, since Muni doesn’t read these reviews. Your best bet is to contact them at sfmta.com to let them know that you’re unhappy. You should also know that Muni is currently accepting proposals from companies to replace the sometimes unreliable NextBus system that is currently used to generate these predictions. As you’ve correctly acknowledged, the data is not within my control, and leaving a negative review only hurts me for something I’m not able to fix. I’m sure you left this review out of frustration, but I wanted to make sure you knew that hurting Routesy will not solve this problem. I use the same predictions as every other app. If you’d like to discuss this more, please feel free to email me at email@example.com.
- Routesy, LLC
- 101.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- Rated 4+
- © 2008-2019 Steven Peterson
- In-App Purchases
- Routesy Pro $4.99
- Routesy Pro (Prior Purchase)
With Family Sharing set up, up to six family members can use this app.