Description

Our better-than-ever app brings the best of Free People to your fingertips! Quickly and easily browse new arrivals, back-in-stock favorites, FP Movement activewear, beauty & wellness, intimates, denim, shoes and more. Don’t miss out on Free People promos, download the Free People app for the latest boho clothing trends and exclusive app-only offers.

Be sure to enable Push Notifications for convenient order status updates. You will also be the first to know about sales, promotions and the latest Free People collections.

What’s New

Version 3.39

Enjoy the latest and greatest version of our app! We made improvements and fixed some bugs so you can have the best shopping experience possible.

Ratings and Reviews

4.9 out of 5
137.9K Ratings

137.9K Ratings

InTheNameOfFashion ,

Love Free People..BUT...

I am a huge fan of Free People. I passionately love this brand and would have no issues with giving a 4 star review if it were not for the fact that they use Laser Ship as a shipping company. It has been an absolute nightmare for me. Within the past 6-8 weeks I’ve made quite a few online purchases from Free People’s and without failure my orders end up being shipped through Laser Ship no matter if it’s express, next day, or regular shipping. Out of 3 of my last orders I’ve received 1!!! I am not exaggerating. I’ve had to make numerous phone calls between both companies for items marked as “delivered” that were not. I did not find Free People to be helpful regarding making available shipping options but they did fully refund me. I’m not sure I want to order online anymore..just not worth the hassle. I can write a book about this nightmare experience I’ve had but there’s not enough space. BUYER BEWARE!! Free People does not give you an option regarding what company to ship through so you’re at the shipper’s mercy. Don’t believe me, google Laser Ship and read the reviews. Free People you have got to do better than this.

wendy.mt ,

Delivery

I have issues with the delivery. Horrible delivery service. They marked items as delivered but never received them . Customer service didn’t even want to issue a refund until I called back explaining to them I have cameras and nobody ever delivered my package even though they stated they had proof of delivery. They never came to my property and delivered anything cameras don’t lie . Wish they would change delivery options. It’s hard to get the items as is but to have a company lie and say they delivered them is ridiculous. Free people is my favorite store but there delivery services is awful. Hopefully enough complaints and missing packages that are pretty pricey will change there mind on how they deliver . Make it better for your customers not your delivery service just a suggestion that could go a long way and save a lot of money and time . Someone is ending up with the products and it seems to be a delivery issue as previous customers are experiencing too .

Rosie's record shop ,

App A+ Delivery Services A+

I actually love the ease of the app.
And although review should be about FP APP felt like sharing MY experience with LaserShip as a delivery co -always super fast shipping usually receive my order within 2 business day’s (in my area US SE) and that’s just standard shipping and the boxes and items are intact. as oppose to UPS deliverers when they feel is convenient to them and often time box looks like it was tied to the back of the truck on the way to be delivered.
I also order from sister companies Anthro and UO and from other “high street” clothing stores and they also use lasership (I order about 85% of my clothes online) and only 1x had a problem with item being marked as delivered but I promptly called local office for lasership they reached out to driver that was already in my area and within 15min had my items!

App Privacy

The developer, Free People, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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