Whether you need a pair of sharp eyes or have some sight to lend, Be My Eyes is a simple, free tool to help people see the world better, together.
Be My Eyes connects people who are blind or have low vision with a global community of volunteers and company representatives who are ready at a moment’s notice to lend their eyesight for everyday tasks.
FREE. GLOBAL. 24/7.
Be My Eyes is a support community millions strong, available globally day or night, and has volunteers answering calls in more than 185 languages. Join the community today!
Sign up as a user to get free visual support with tasks like reading labels, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. If a task is too complicated or requires expertise, call one of our company partners for on-demand video customer support via Specialized Help.
If you have eyesight you want to share, sign up as a volunteer and answer calls from our blind and visually impaired users! Tasks are usually completed in just a couple minutes, and if you’re busy there’s no need to answer – someone else will get it.
HOW IT WORKS:
1. Anyone 17 or older may sign up as a visually impaired user or volunteer.
2. Calls are connected based on daytime timezone and language. Average wait time is about 15 seconds.
3. When a call is answered, a live one-way video (two-way audio) is initiated, allowing volunteers or company reps to see what’s in front of the user’s camera and provide verbal support.
Note: Specialized Help availability varies by region and company opening hours.
MOST POPULAR USES FOR BE MY EYES:
• Reading home appliances
• Reading product labels
• Matching outfits and identifying clothes
• Help in the kitchen
• Reading digital displays or computer screens
• Navigating TV or game menus
• Operating vending machines or kiosks
• Sorting music collections or other libraries
• Picking jewelry or crafts
Visually impaired users can call for on-demand video customer support from professionals at any of our well-known partner companies, without leaving the Be My Eyes App. Providers vary by region and language, but include households names in the following categories:
• Web and Computer Technology
• Consumer Packaged Goods
• Health and Beauty Products
• Banking and Finance
• Blindness Organizations
• We’ve just reached 3 million volunteers! Thank you for making Be My Eyes the biggest community support microvolunteering platform ever.
We asked our users how their lives changed after joining Be My Eyes. Hear what they had to say.
“Be My Eyes has made me feel so much more comfortable and secure knowing that if I should need sighted help, I’ll be able to get it.” - Diane, user from USA
“It was just amazing that someone from the other side of the world could be in my kitchen and help me with something.” - Julia, user from USA
“The little bit of help they might give us over the course of a few minutes, it’s a big thing for someone that’s blind or visually impaired. And to have access to that personal contact… I couldn’t imagine life without it.” - Chris Fisher, user from UK
“This is the most incredible asset that I have come across since losing my vision. It is efficient, timely, and the helpers are so very warm and thoughtful.” - Chaim, user from New York
"I am a new iPhone user and was just able to download this app and use it for the first time. It is so comforting to know that I can have assistance when I am stuck, and to know that I am really never alone. This is fantastic! Thanks so much!" - Clarizza, user from Germany
• 2020 Dubai Expo Global Innovator.
• 2018 Winner of the Dr. Jacob Bolotin Awards at the NFB National Convention.
• 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards.
• 2017 Winner of World Summit Awards - Inclusion and Empowerment.
- Minor bug fixes and improvements
- Translated into even more languages
We release updates regularly and we're always looking for ways to make things better. If something is not working, if you have a great idea, or if you just want to say hello, then email us at email@example.com, we would love to hear from you!
Be My Eyes will not prompt you for a review. If you feel generous or have a couple of minutes, please leave a review. It makes a huge difference to us. Thank you in advance.
Ratings and ReviewsSee All
I am a volunteer and it brightens up my day!
I love answering calls because it humbles me that low vision or blind people go through a lot of extra work just to get through daily life. And to be able to make it easier for them means the world to me. It ALWAYS makes me smile even if I’m having a bad day by helping. Everyone is so grateful and wonderful to work with. I even helped out a man with narrowed vision who voluntarily goes out and helps homeless people and needed help reading a SUPER small print sheet that had all the resources for people in need. He just needed to find the one for housing to help people get back on their feet. Not only are they giving back and volunteering, but I felt a part of it at the same time because I was able to help him find the resources he needed so he could give out to those he helps who are homeless. Someone with a disability giving back in the way they receive help themselves is the definition of giving forward. And I just think this is Suh an amazing app, with amazing people all over the world. I can’t want until my next call to help out someone new. Now if I could also meet them, that would just mean the world to me to meet these incredible people. They inspire me.
I love having this app on my phone. While I have only received two calls in the last 6 months (I was too late to answer my first call, but successfully answered the second call today!), it’s still amazing that I was able to help someone with something so small; something the rest of us take for granted every day.
Today a woman called asking if I could help her adjust her thermostat. When she pointed the camera, it was a little low. I asked her to hold the phone up a little, and then I was able to see the thermostat clearly. Her heat was set on 70°, so she counted the buttons up to 75° and I let her know she had successfully turned her heat up. She said she didn’t need anymore help and thanked me for helping! I told her she was welcome and to have a great day. She was very sweet and I was glad I got to help:)
A lot of these reviews seem to forget this app is for the visually impaired. It isn’t about how many calls you get to answer, or how great you feel because you volunteered. This app is designed to help those who need it. I think it’s wonderful that so many people volunteer, regardless of the number of people that need help.
I love being able to help someone day or night
I love being able to help someone day or night 24/7. There is many people who are willing to answer the call whenever you need help. I just have one wish that the assistant could have settings where we can make our calls louder and call whenever we want not just where we live, instead of the original of what comes with the app. I am half deaf so I can barely hear when someone calls, but I have my volume up the highest it can go, and I have my settings on the loudest it can do on my part on my phone. I wish the app would fix or put in settings where you can choose a louder sound for calls. I would love to help more people if the app can put better features that can happen so I can get to my phone faster. Lol I just love helping people! But other than that I am very happy to be able to help the visually impaired and I hope more visually impaired people will use this app for help there are so many volunteers there is always someone there 24/7 to help you in any country!
- S/I Be My Eyes
- 96.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Afrikaans, Arabic, Azerbaijani, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- Age Rating
- Unrestricted Web Access
- © 2019 Be My Eyes
With Family Sharing set up, up to six family members can use this app.
Get things done within this app using just your voice.