Blink Charging Mobile App 4+

Since this review they got their app in order insofar as it’s functionally useful as before (and nicer UI etc.). No hang up on being required by having no way of re-identifying yourself. If you have an account, email login & credentials get you back to your account as a funding source for charging & no special requirement for a physical RF card to start every charger. Changed from highly generous 2stars to now 4stars for functionality (eventually)

Resolved Review post-new app rollout is below for context:
“Briefly worked fine for me after its roll-out a wk ago or so but since then it no longer has my acct info & (like other reviewers note) I’m unable to complete the sign-in process (again) because it will not let me proceed past an empty set of choices for vehicle make. Have alerted humans on the always helpful customer svc side of things & hopefully it get resolved soon for right now the app is useful only as a locator of stations on a map”

Thank you for the feedback! Please know that this is only the beginning, we are ready for new features to be added regularly! ⚡️ If you experience any issues, our Blink Customer Support is always happy to help at (888) 998.2546

*No app indication of charge status ongoing
*No symbol key to indicate what blue, green, or a lock key indicate with any clarity
*Consistently told me a charger was unavailable when it wasn’t in use

Usually we trickle-charge at home but due to circumstances we decided we’d run our Leaf next door to use a Blink charger. The app indicated there was 0/1 available. There are two chargers but one was offline. Thing is, after waiting 90 minutes, I took the car over and saw no car charging. Fine, whatever. Hooked up and started charging. Then realized the app tells me nothing about how far along we are in charging. It barely tells me it’s on a charger at all; just a lightning bolt on the map. Other charging network apps tell us how much charge has been dispensed (and how much the cost is so far). Disappointed, especially when these two units had just got back online, now one is offline again and the app had just been updated. I finally unplugged after 90 minutes with no indication of how much had been dispensed, to find my car was at 100%. Why was it still charging, then?

Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Please contact us at support@blinkcharging.com. Charge On⚡️🔋

I have tried using the Blink app a few times, and it has consistently been an extremely negative experience. My main issues with it are:
1) Terrible experience trying to search chargers. It shows my location properly, but is just completely unable to show chargers in my area at all. I have had several instances where I would be standing next to the charger with my location showing up correctly in the app, but when I would hit the Location button it would go somewhere else entirely. In addition, when I manually found the chargers, clicking on the icons would do absolutely nothing, even after clicking and waiting for up to a minute
2) No manual search. Because of the above issues, I tried to manually search for the station by id, but for the life of me could not even pull up the search bar
3) Issues logging in. Trying to create an account was a massive pain. The account button would not work, and I’m pretty sure I hit the login function entirely by luck (clicking the search screen several times in succession)

Hi, we value your feedback as we strive to enhance user experience. If there’s anything specific you’d like us to address, please reach out to us at support@blinkcharging.com. Share your experience with our app, and we’ll gladly assist you. Charge On⚡️🔋