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Ratings and Reviews
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app.
That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now.
The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Problem with Primos NYC
Check in was super sketchy. Meeting place got changed 3 times while I was on my way to NYC. Met by a parking garage and tailgated guy through a secure service entry. Had to go up the very dirty service elevator. Guy told us if anyone tried to talk to us to let him do the talking. Once at the apartment he said if anyone asked we were friends of Ben.
The first night was OK but the next morning was definitely an issue. I went to NYC for security training and couldn’t believe what I was experiencing so far at this apartment. My training started at 10 am and I got a call at 9:50 saying that there was a problem and we had to pack our luggage and move to another apartment and they would give us a credit for one night. When I said I was busy with what I came to New York for, they said they were going to pack our bags and move them to another apartment. We told them no and on break went and packed our bags and they just left the door open to the other place and the keys on the counter. It was too sketchy so we booked a hotel. Not cheap last minute in Manhattan. Got another message that night that checkout couldn’t be at 11am anymore it had to be by 8:30am but they could hold our bags until 6pm. No thanks.
Disappointed power went out
I have never been in a hotel where the power was out and not even have a backup generator. I booked a 3 day 2 night stay and on my last morning the power went out about 5:45am I had an interview at 8pm and needed to look my best. I had to get dressed in the dark and could not do my hair and makeup on top of that had to take a cold shower. The hotel at checkout didn’t even offer any type of compensation. My air didn’t work in the room and pillows were flat. Rakia the housekeeper was so sweet and friendly she made sure we had what we needed both days we saw her. The front desk was friendly and the lobby was nice and accessible. Breakfast was nice and had many options. Free WiFi was good to have and complimentary newspapers, fruit and coffee were available everyday. I think I would be more eager to come back to stay if the staff would have acknowledged the power outage. That morning was very important to me and I didn't need that stress before my interview. Location was right off the highway with restaurant options a block or so away. Although having to walk out the front door to see a funeral home across the street is not the first thing you would want to eye but the rate was reasonable.
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- Age Rating
- Rated 4+
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