CAINIAO - Easier Consolidation

Name: CAINIAO - Easier Consolidation
Rating: 4.6 (2108 reviews)
Author: Hangzhou Cainiao Supply Chain Management Co., Ltd.

Faster and cheaper shipping

Only for iPhone

Free

2.1K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Hangzhou Cainiao Supply Chain Management Co., Ltd.
Language

EN
+ 3 More
Size

67.9
MB

iPhone

CAINIAO APP由阿里巴巴旗下菜鳥網絡開發，支持淘寶、天貓、拼多多、京東等大型網購平台包裹合單跨境郵寄。隨時隨地輕鬆集運、一目了然管理跨境網購嘅包裹！覆蓋中國香港、新加坡、馬來西亞、澳大利亞市場，包含中國內地至港新馬澳各區域空海運集運線路。 • 集運無憂—淘寶商品盡情買，跨平台網購無難度 • 方便快捷—自動導入淘寶天貓訂單 • 晚到必賠—承諾時間超時賠付 • 丟破必賠—丟失破損包裹保障 • 驛站取件—在部分國家及地區提供驛站取件相關功能

Ratings & Reviews

4.6

out of 5

2.1K Ratings

I leave my ordeal to the past
Apr 3

saprra
Three of my items didn’t pass the custom check. Which is fine. I’ve been playing through taobao which I can ship. But was rejected at CAINIAO. Only one made it somehow plus her doll brother. I got the discounted shipping and sent them at sea ship, along with regular items. As a new person to personal Taobao. I sent my refund application immediately. One of my sellers waited patiently to issue the refund. But since that one arrived later. I dealt with an insane seller not understanding how internationals would like to order their items. I spent daily with Apple translators with her. Not understanding why she is denying my refund application. After trying hard to keep the application accurate. She denied them because she has not receive the items yet. I assume they arrived at the multiple warehouse they have as stated in their listing. I miraculously received one refund fully. But the other I had to pay the reshipment. To finally my application was accepted at the minus cost. The other I didn’t adjust to the negotiation price. Since I was new and redid the same application. After I figured I had to adjust the price based on the negotiation that expired on my refund application. I have to think for myself what will work most.
I leave my ordeal to the past
Apr 3

saprra

Three of my items didn’t pass the custom check. Which is fine. I’ve been playing through taobao which I can ship. But was rejected at CAINIAO. Only one made it somehow plus her doll brother. I got the discounted shipping and sent them at sea ship, along with regular items. As a new person to personal Taobao. I sent my refund application immediately. One of my sellers waited patiently to issue the refund. But since that one arrived later. I dealt with an insane seller not understanding how internationals would like to order their items. I spent daily with Apple translators with her. Not understanding why she is denying my refund application. After trying hard to keep the application accurate. She denied them because she has not receive the items yet. I assume they arrived at the multiple warehouse they have as stated in their listing. I miraculously received one refund fully. But the other I had to pay the reshipment. To finally my application was accepted at the minus cost. The other I didn’t adjust to the negotiation price. Since I was new and redid the same application. After I figured I had to adjust the price based on the negotiation that expired on my refund application. I have to think for myself what will work most.
Love it!
09/26/2024

Cubanpeach
It’s great and I love how user friendly it is! It’s easy to understand and navigate, and I am truly grateful for the fact that this app has an option to be in English! Which is very handy since I don’t speak much mandarin😅 Anywho it’s has everything you need to make shipping internationally a breeze! I love how I can easily find out what the international tracking number is along with constant and accuracy’s tracking information for any of my packaging going to or from the American shipping warehouse 😁 I love this app and highly recommend! Not to mention all the discounts they give you for shipping is also a great bonus lol
Love it!
09/26/2024

Cubanpeach

It’s great and I love how user friendly it is! It’s easy to understand and navigate, and I am truly grateful for the fact that this app has an option to be in English! Which is very handy since I don’t speak much mandarin😅 Anywho it’s has everything you need to make shipping internationally a breeze! I love how I can easily find out what the international tracking number is along with constant and accuracy’s tracking information for any of my packaging going to or from the American shipping warehouse 😁 I love this app and highly recommend! Not to mention all the discounts they give you for shipping is also a great bonus lol
Excellent work
Aug 26

Wujitaiji
Cainiao’s service has been consistently thoughtful. Their customer support responds quickly whenever I have a question. So far, I’ve received at least 12 packages without any issues. I really appreciate the variety of shipping options they offer, and it’s convenient that customers can track their deliveries directly through the platform.
Excellent work
Aug 26

Wujitaiji

Cainiao’s service has been consistently thoughtful. Their customer support responds quickly whenever I have a question. So far, I’ve received at least 12 packages without any issues. I really appreciate the variety of shipping options they offer, and it’s convenient that customers can track their deliveries directly through the platform.
Lost Items, No Responsibility
Sep 9

M8L8H8
I used Cainiao’s official consolidation service to ship my Taobao order overseas. I paid the service fee expecting proper handling, but part of my package went missing because the warehouse didn’t check or verify the items.😤Customer service kept pushing the blame on “seller’s split packaging” and refused to take responsibility or offer a solution. Even after two months, they finally called me but still didn’t mention any real solution or compensation. Very disappointing and unprofessional.😡Cainiao should improve their warehouse checks, take responsibility when items go missing, and stop making excuses. Consumers deserve better service.🤬
Lost Items, No Responsibility
Sep 9

M8L8H8

I used Cainiao’s official consolidation service to ship my Taobao order overseas. I paid the service fee expecting proper handling, but part of my package went missing because the warehouse didn’t check or verify the items.😤Customer service kept pushing the blame on “seller’s split packaging” and refused to take responsibility or offer a solution. Even after two months, they finally called me but still didn’t mention any real solution or compensation. Very disappointing and unprofessional.😡Cainiao should improve their warehouse checks, take responsibility when items go missing, and stop making excuses. Consumers deserve better service.🤬

1. The app icon has been revamped and the updated activity style brings a brand new feel. 2. The homepage has been completely redesigned with a more streamlined layout and a cleaner look. 3. Bug fixes and performance optimizations have been made for smoother operation.

Version 2.3.57

16h ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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CAINIAO - Easier Consolidation

Faster and cheaper shipping

Ratings & Reviews

What’s New

Version 2.3.57

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by Hangzhou Cainiao Supply Chain Management Co., Ltd.

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