ROLA - PET 4+

The EBO Air is a (mostly) well-made gadget, but the app is buggy, freeze- and crash-prone, and needs fine-tuning. Control of the bot’s movement is jerky, even with practice. The app control items are often named strangely, leaving the user to figure out what they do. (The dev could use some help from a native English speaker.) As to the actual device, the camera seems to lack a white balance function, as the image is either purple, pink or correct depending on the light (natural, LED, incandescent, etc.). I’ve contacted the dev but no response yet. Overall EBO is worth it for the price, and I’m hoping for improvements in the software.

So like everyone else here, i was sold by the kickstarted campaign and was very disappointed with the end product. The build and feel of the robot are great but the functionality and features are severely lacking. The app itself is very bland, it contains three pages, one of “news” which is always empty, one which tells you the app version you are on and the third page is for the ebo control. Now when ai first got my ebo, right of the bat I noticed how glitchy and laggy the controls were, if you are not using it on hardwood floors and not in the same room, the glitch will make it very hard to control, also I noticed that even though it is advertised as always landing on its feet, i have mine constantly fall in positions and stay that way, never “landing back on its feet” and if I am away I have to hope my cat picks Ebo back up. As everyone has talked about there is no automatic play, it does not go back to the charge station, no scheduling. The laser pointer is weird for me because the first day I got it, I had the ability to use it but after The new build that feature was removed. If you are on the fence or were thinking about getting the Ebo, wait, don’t do it. Let us suffer through these trials and errors, let us be the guinea pigs, and hopefully the creators can release more patches and updates so we can all change these low ratings to raving reviews, because we all want to love this invention, but as of now there is not much to rave about.

We received Ebo several days ago, and have the latest update on the App Store. It acts nothing like the video does that convinced us to purchase this item. The lag time is incredibly slow with the video, it does not return to its base like it is advertised as, and won’t even go up over 1/8 inch of carpet. I feel like you’re released this product way before it was fully developed, and although we got a discount on the price, this is nothing like it was advertised.
I would like to know how you would like to rectify this issue? Something like this should have been given to people to beta-test for a while before you sold it. I paid a lot of money for this item and was hoping that I would be able to interact with my cats just like what is shown on the video on your website.
With the newest update, the Ebo is even worse! The control screen won’t open up at all.
I cannot fathom why you shipped this product out knowing that there were more than just a few “glitches”!!

Ebo Developers: I will give you a couple of months to fix this product so it more or less resembles the functionality of what you advertised.
If not, I will return it to you for a refund. One of my cats really wants to play with it, but it’s completely useless as it is now!