Grey: Inclusive Global Banking

Name: Grey: Inclusive Global Banking
Rating: 4.6 (4455 reviews)
Author: Grey Incorporated

Send & Receive Money Globally

Free · Designed for iPad

4.5K Ratings
Ages

16+
In-App Controls
Category

Finance
Developer

Grey Incorporated
Language

EN
+ 7 More
Size

588.6
MB

**Open a Global Bank Account in Minutes, for Free.** Receive, send, exchange, and manage multiple currencies in one app. Open a foreign UK, USand EU bank account from your phone for free. - Instant - No monthly fees - Multilingual Support **Why Grey Stands Out** - Receive your global payments with ease. - Exchange world currencies at the best rates. - Send money to your clients and loved ones across 80+ countries. - Make international payments with a virtual dollar card that just works. - Generate and send professional invoices to your clients in one tap. **No Boundaries for Your Money** When you open your global bank account with us, you get access to hassle-free global banking. **Global Money Transfer** With Grey, send money to freelancers, business associates, and loved ones anywhere in the world. When you send money with Grey, they'll receive funds swiftly and securely. Plus, our competitive rates mean they get even more. **Easy Foreign Exchange in Seconds** Get the best market exchange rates when you swap with Grey. Track our real-time rates on the rates page. Withdraw your conversions directly into your local bank account and receive them swiftly. **Bill Payments, Simplified** With the Grey app, sorting out your bills has been made easier. From essential utilities to unexpected expenses, ensure every bill is handled on time. Enjoy the peace of mind knowing that all your payments are just a tap away, streamlined, and secure. **Gift Cards** Buy and send gift cards to your loved ones from global stores in just a few taps. Want to make it unique? Grey lets you add a personalized message, and once you tap send, we'll deliver it straight to your loved ones.Whether getting paid for freelance jobs, receiving salaries on time, or paying your tuition, we’ve covered you in multiple currencies. **Professional Invoices for Your Global Clients** Craft and send professional invoices with a single tap, ensuring your global clientele experiences seamless and timely transactions. With us by your side, your international payments become swift and straightforward, helping you focus on what you do best. **Around-the-Clock Support** Stay updated with instant push notifications for your transactions. Need assistance? Reach out via our in-app chat or drop us an email at **[support@grey.co](mailto:support@grey.co)**. Our dedicated customer support team is here to assist you 24/7. **Protected and Regulated** We are regulated by FinCEN and FINTrac, so your money is always safe.

Ratings & Reviews

4.6

out of 5

4.5K Ratings

Worst Experience Ever
12/28/2024

iwonda_y
I am highly disappointed in Grey. A transaction failed on my account and I was charged. I contacted the company that I tried making the payment to and they didn’t see any trace of the transaction. So I asked Grey to dispute the charge and refund the money back into my account. It’s been almost 4 months now and I have note received my money back since. I have contacted their support multiple times and they keep giving me the same textbook response (we are working on it). A dispute is a very simple thing. You are my bank for goodness sakes. The transaction is missing and I am asking you to dispute the ch argue so my money can be put back in my account and you guys don’t seem to even know what I am talking about. I am beyond frustrated. If you don’t know what to do, please connect me with Mastercard directly so they can get the job done. I am genuinely worried about your brand and its legitimacy and qualifications. and I will warn anyone else who is trusting your brand. I can say more but will leave it at that. Just get me back my money.
Worst Experience Ever
12/28/2024

iwonda_y

I am highly disappointed in Grey. A transaction failed on my account and I was charged. I contacted the company that I tried making the payment to and they didn’t see any trace of the transaction. So I asked Grey to dispute the charge and refund the money back into my account. It’s been almost 4 months now and I have note received my money back since. I have contacted their support multiple times and they keep giving me the same textbook response (we are working on it). A dispute is a very simple thing. You are my bank for goodness sakes. The transaction is missing and I am asking you to dispute the ch argue so my money can be put back in my account and you guys don’t seem to even know what I am talking about. I am beyond frustrated. If you don’t know what to do, please connect me with Mastercard directly so they can get the job done. I am genuinely worried about your brand and its legitimacy and qualifications. and I will warn anyone else who is trusting your brand. I can say more but will leave it at that. Just get me back my money.
Worst money transfer ever
10/18/2023

Buchi0147
I don’t recommend this app to public use report this bank as much as possible, after a friend of mine deposit money to my Uk virtual account they provided for me. It took them 2 days for the payment to reflect and they still ask me for stupid verification which I provided to them sender ID and screenshot of process of deposit and they are asking me to send conversation of sender. Your CEO is mad!!! and could you believe this noting good of this app or what ever it’s called still failed the transaction and that not enough for them and their reversal process is 7 days. This bank is crab use it at your own risk. As soon as my sender receive her money back I will delete this app permanently and where ever I hear about this app I will disqualify them with proof.

Developer Response
Hi Buchi0147 👋,We completely understand your frustration concerning our deposit verification process. At Grey, we prioritise the security of our users, and this verification procedure is essential in ensuring that safety. Please reach out to us at support@grey.co to resolve any issues you're experiencing.
Worst money transfer ever
10/18/2023

Buchi0147

I don’t recommend this app to public use report this bank as much as possible, after a friend of mine deposit money to my Uk virtual account they provided for me. It took them 2 days for the payment to reflect and they still ask me for stupid verification which I provided to them sender ID and screenshot of process of deposit and they are asking me to send conversation of sender. Your CEO is mad!!! and could you believe this noting good of this app or what ever it’s called still failed the transaction and that not enough for them and their reversal process is 7 days. This bank is crab use it at your own risk. As soon as my sender receive her money back I will delete this app permanently and where ever I hear about this app I will disqualify them with proof.
Developer Response 08/06/2024
Hi Buchi0147 👋,We completely understand your frustration concerning our deposit verification process. At Grey, we prioritise the security of our users, and this verification procedure is essential in ensuring that safety. Please reach out to us at support@grey.co to resolve any issues you're experiencing.
Inappropriate Customer support and Failed System
08/11/2024

remawix
I hate that man called lambert or whatever he is ,he’s too frustrating ,a very silly person indeed ,he doesn’t worth to be in customer support because your app will always fail because of him,No sign of sympathy or emotions for customers ,he talks like bullet …anyways Grey should provide more better ways to solve this their verification issue ,after submitting what’s requested for ,it’s later shows that the payment will be reversed,that’s totally unacceptable,sender information should be asked from banks not from us that’s bridge of privacy ,the same way banks can’t leave their customers information same way you people shouldn’t expect us to self all those vital information, we’re in advance world where people are so desperate to use peoples private information for bad purposes You should look into that and fix it,try as much as possible to reduce the kind of way your verification goes which you called security measures ,it’s far from security measures but close to means of getting peoples information for other purposes,try as much as possible to fix your verification System,when VERIFICATION DETAILS are provided ,the payment should be available not reversed.
Inappropriate Customer support and Failed System
08/11/2024

remawix

I hate that man called lambert or whatever he is ,he’s too frustrating ,a very silly person indeed ,he doesn’t worth to be in customer support because your app will always fail because of him,No sign of sympathy or emotions for customers ,he talks like bullet …anyways Grey should provide more better ways to solve this their verification issue ,after submitting what’s requested for ,it’s later shows that the payment will be reversed,that’s totally unacceptable,sender information should be asked from banks not from us that’s bridge of privacy ,the same way banks can’t leave their customers information same way you people shouldn’t expect us to self all those vital information, we’re in advance world where people are so desperate to use peoples private information for bad purposes You should look into that and fix it,try as much as possible to reduce the kind of way your verification goes which you called security measures ,it’s far from security measures but close to means of getting peoples information for other purposes,try as much as possible to fix your verification System,when VERIFICATION DETAILS are provided ,the payment should be available not reversed.
Deposit fee to high and it’s a method to steal from people.
Jan 6

OracM1
I am writing this with utter bitterness from the deposit fee i that incurred from using your service to receive payment. I would like to state clearly that this new rates/charges is a method to steal from people who earn less and depends on the little from freelancing. This your new pricing is unreasonable and ridiculously expensive to charge minimum of £2 on deposit below £250. How does it sounds to you charging £2 for £5 deposit? Why not leave it at 1% flat rate. You guys don’t have your customers interest at heart that’s why you can bring the ridiculous pricing this new year. If you’re trying to use Grey pls look for other options first because they’re just after making money by any means which means they can swindle their customers.
Deposit fee to high and it’s a method to steal from people.
Jan 6

OracM1

I am writing this with utter bitterness from the deposit fee i that incurred from using your service to receive payment. I would like to state clearly that this new rates/charges is a method to steal from people who earn less and depends on the little from freelancing. This your new pricing is unreasonable and ridiculously expensive to charge minimum of £2 on deposit below £250. How does it sounds to you charging £2 for £5 deposit? Why not leave it at 1% flat rate. You guys don’t have your customers interest at heart that’s why you can bring the ridiculous pricing this new year. If you’re trying to use Grey pls look for other options first because they’re just after making money by any means which means they can swindle their customers.

We've been busy making the Grey app even better, and this version has some exciting updates that will make sending and receiving money around the world smoother than ever. Here's what's new in Grey v2.8.3: - Tweaks & bug fixes We want you to have the best app experience on Grey, so we've fixed some bugs and made tweaks to keep things running smoothly. Love, The Dev Team

Version 2.8.3

3d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Grey: Inclusive Global Banking

Send & Receive Money Globally

Ratings & Reviews

What’s New

Version 2.8.3

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

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