Greyhound: Cheap Bus Tickets 4+

Book cheap bus tickets easier

Greyhound Lines Inc

Designed for iPhone

    • Free

iPhone Screenshots

Description

With the Greyhound app, everything about your trip is at your fingertips. It is your personal ticket kiosk – in the palm of your hand.
• All access homepage - Access upcoming trips, book a new trip, find travel inspiration, station location information, and track your bus directly from the home screen.
• E-Tickets - The future of bus travel is here! We're making bus travel faster and easier than ever before by offering E-Tickets. Now when you buy your bus ticket from the mobile app or on greyhound.com you can choose to have a paperless E-Ticket delivered right to your smartphone – no waiting in lines, no waiting for an email ticket. Spend less time at the bus station and more time enjoying your trip!
• Check-In - Check-In for any trip that is E-Ticket eligible from the Home screen or Trip details. Check-In begins two hours prior to your scheduled departure time. We’ll send you a message on your Home screen to remind you it’s time to check-in.
• Personalized updates - With our new design, you will get everything you need for your day of travel on the app home screen. Personalized messages will let you know when it’s time to check-in for your trip, count down until it’s time to depart, and even allow you to access your E-Ticket.
• Road Rewards Members - Sign-in to your Road Rewards account, and you’ll have easy access to all your trips and tickets in one new convenient place called Trips. You’ll see all of your upcoming trips and have access to your travel details. If you are not a Road Rewards member, sign up now. It's free!
• Trip details - You’ll see all your upcoming trip details and get notifications on when you can check-in for your E-Ticket. You can also easily find station location information and contact details, driving directions, or track your bus.

For details on what personal data we collect and for what purpose, including location awareness and interest-based advertising, your privacy rights and how to exercise them, visit www.greyhound.com/legal/privacy-policy/

What’s New

Version 7.40.901

Explore your travel options this summer by checking out our amazing fares on our always improving app!

Ratings and Reviews

4.8 out of 5
133.8K Ratings

133.8K Ratings

broncoface13 ,

Not impressed so far but app works good

Trying to book online via computer is a joke and even worse if you try calling customer service. They charge you an extra $20 to book a trip over the phone!! So far this will be my second trip with greyhound and so far not impressed. My first trip I was never sent my E-Ticket and called customer service and was told if I did not receive it I had to print the ticket but my printer doesn’t work thankfully I went to bus station and they were able to help me. Then bus was late an hour and then had to wait an additional hour because the driver was sick and had to wait for an alternate driver. Really hope this trip is better but I can say the app works great.

RHRkiko ,

Customer Service is Poor

The app is a great idea. However, beware that it allows the the same person to be booked for the same bus at the same time when booking multiple people. So, if you are booking Economy you will have an unusable ticket(s) that they will not correct even though it is an obvious error caused in part by their app. Their agents by phone told me their was nothing they could do. When I tried to get resolution by phone the first agent would not let me talk to a supervisor. When I called back and talked to a different agent she put me on hold to talk to a supervisor and the call rolled over to a survey. When I rated the first question a “1” the survey dropped the call. I guess they do not like bad news. I tried their chat and before I could complete the text she “Rochelle” closed the chat. On the third try I immediately told her she was closing the chat before I could text. She explained they receive a lot of chats and they handle four at a time so their protocol is to only allow 1 minute.
So, the app is a great idea but it allows errors that are not correctable by employees, even if the error is obvious. They have a 19th century management style and do not like bad news. I do not expect this review to see the light of day!

Tink Florida ,

Terrible customer experience ever

I decided to take Greyhound for the very first time to my best friends funeral and even paid additional money to board as priority. Arrived one hour early and checked my one bag. Bus was scheduled to arrive at 12:05 and was a little late which was no big deal. The took on a few passengers and said bus was packed and no one else could get on. The attendant said another bus will be arriving in 20 minutes. When that bus arrived they were heading in the opposite direction. Needless to say I was stranded at this bus station with my teenage daughter. The station was dirty, smelly and the attendant was very unprofessional. I called customer care 3x and they were unwilling to help, left me on hold and never came back on the line. I thought Greyhound was a reputable company but I would NEVER EVER use their service again or recommend it to my worst enemy if I had one. Please clean and sanitize your bus stations and employ professionals who are able to provide excellent customer service. FIRST AND DEFINITELY LAST. WORSE SERVICE EVER!!!👎👎👎👎👎👎👎👎👎👎👎👎😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟

App Privacy

The developer, Greyhound Lines Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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