Factor Makes Eating Well Easy — and Delicious
With 100+ weekly options and a constantly upgraded menu featuring high-protein meals, Factor takes the stress out of healthy eating. Our chef-crafted, dietitian-approved meals are delivered fresh (never frozen) and ready to heat in just 2 minutes—so you can spend more time enjoying your food and less time cooking and cleaning.
A Rotating Menu to Match Your Lifestyle
From satisfying entrées to snacks, shakes, and desserts, our ever-expanding menu gives you the flexibility to personalize your weekly box. Whether you're keto, calorie-conscious, or
vegan, there's always something new to love.
Why Choose Factor?
Ready in 2 Minutes: No prep, no mess—just heat and eat.
Dietician Approved, Chef-Made: All meals are crafted to support your health goals without sacrificing flavor.
Made to Match Your Diet: Choose from keto, vegan, vegetarian, calorie smart, carb conscious, and high-protein plans.
Flexible Plans: Skip a week, change your delivery, or add more meals with ease.
Smarter Eating Starts in the App
Browse meals, set preferences, and personalize your weekly selections all from the Factor app. With new meals added constantly, your routine will never feel routine.
Our Customer Service Team Is Here to Support Your Goals
Our customer experience team is always available to help answer questions and make sure you're fully enjoying your meal plan. Contact us directly through your Factor app, call us at (888) 573-5727, or email us at help@factor75.com for assistance.
I had been a customer of “Freshly” for roughly a year, they would send the basic microwaveable meals that factor offers. But Freshly was not as creative in their meals, didn’t offer plant based shakes, didn’t offer snacks or wellness shots. Nor did they provide the breakfast options like Factor does… long story short I went to the “freshly” website to find out the just up and shut down! I was so frustrated, I relied on their meals and actually enjoyed them… well, I heard an ad (I wanna say on the Theo Von podcast) for Factor. This was just the service I was looking for. Just a heads up for future customers, Factor changes their menu weekly and you have to lock in your order about 5days in advance (you have to stay on top of that otherwise Factor will just send you a random order of their least popular meals, which are very blah, ground beef and broccoli or some crazy Indian spicy flavor chicken that is just not for everyone but I get it, they need to get rid of the meals that don’t sell) my solution, I wish factor would send a notification saying “hey today is the last day to pick your meals for next week” but nooe, if you miss the deadline, expect a box of their worst food lol. Overall I am extremely satisfied with Factor and the vast array of options they offer. (They even offer cheesecake squares for Christ sake) it’s awesome! I’m just hoping Factor continues to grow in popularity so it doesn’t abruptly shut down like Freshly did. 9.5/10 grade on meal quality, portion, price, and customer service. Thank you Factor, I am doing my part by getting my coworkers signed up, but keep up the advertisements! That’s what got me and your company is worth the money you’d put into it. Best wishes- Russell
DO NOT USE FACTOR!!
A●d●r●i●
Factor will only tell you what they want you to hear in the ads they post everywhere but most of it isn’t really true. Like when they say their meals are less expensive than going grocery shopping, that would only be true if you order once a month, otherwise in total you could be spending almost $1000 a month rather than spending maybe $300-$400 a month at the grocery store. And when they say you always get the meals you will love and can customize them, that’s only true if you set a notification to remind you when they are going to charge you for the box because otherwise they send you whatever they think you should have and half the time it’s not stuff you like. I live in military housing and have seen multiple people on the facebook page giving away factor meals because they didn’t like them. Sure they’re healthy but that’s pretty much the only upside to them. Their customer service is also very rude and cold with customers. I called because they charged me $287 (and this is how much they try to charge me per week which is why I cancelled the membership) and they just told me repeatedly that they couldn’t give me a refund because I reactivated the account which I did not. I was actually in the hospital the day they said I did. And when I kept trying to explain that someone else must have hacked in and reactivated it or something they literally hung up on me. Sorry for the long rant but if you value your money DO NOT USE FACTOR!!
Great Food; Awful App with Lackluster Features
Iris7865
The food is hands down really good and can accommodate different diets. However the app is frustrating to use. It’s not smooth moving around the app at all. If you hit the back button on a page it takes you back to the main screen and not the previous page. When your meals are ordered for the next week you can go view it on the main screen, it takes you to the orders history tab with a different layout. It’s sometimes difficult to edit your meals and save it. Also, my biggest gripe is that you cannot view meals you have rated. I just finished speaking with customer service where they confirmed there is no way to view this on the app or website. They were able to pull a list of meals showing as my favorites that they said is used for the auto meal references for upcoming weeks. However that list is inaccurate. It was missing meals I love or always order and almost everything on the list I did not like (short list). So when you rate meals….it’s all for nothing 🤷🏽♀️. I was told to look at my order history to see what I ordered in the past (at least 10 weeks worth of meals) and remember what I liked/disliked 🙄. Other meal boxes have this option for the customer to review at any time without contacting support. This helps with future orders. For the amount of money spent the app and website should be better. I’ll be writing down which meals I like in the mean time if I choose to stick with them.
Wong meals sent
124sport
Well I was hoping to say that I love everything about how the app works except for maybe a few tiny little things. I got my first order today and it was completely screwed up. I only got three meals that were in my box. Five of them were incorrect and meals that I would not have chosen or even looked at.I have no idea how this happened. I signed up about 10 days prior and other than going in and making one or two adjustments for the most part I didn’t mess around with my box too much. Also, I was under the assumption. I was getting 12 meals and I only got eight. And like I said five of which we’re not even meals that I had selected. So I’m pretty much done. I called customer support and they gave me credit for five meals but still I just no longer have the confidence in how their app works. In other words what’s in your box is actually what you’re going to get. I may see what happens on this next order since I now have a six meal credit. Also, I must say that they don’t really have a very good selection of more healthy, conscious meals. Like lower sodium, etc. It seems they’re way more focused on making meals that taste superb which is fine but they should have more low sodium or sodium smart meals. And it’s odd because they have a “sodium smart” tag on some meals but they don’t have a selection for sodium smart. So…it’s just kind of a mediocre thing.
What’s New? Your Factor app just got a fresh look, clearer, faster, and easier to use.
- Welcome back with confidence: The design is updated, but your favorite features are still here.
- Find meals faster: New filters and browsing make it simple to choose by diets or macros
- All in one flow: Meals and add-ons now live together, making it easier to pair your mains with breakfasts, snacks, or shakes.
Version 26.15
The developer, Factor75, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Optimal Performance, LLC
Size
672.6 MB
Category
Food & Drink
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English and 8 more
English, Danish, Dutch, French, German, Italian, Norwegian Bokmål, Spanish, Swedish
