Factor_ Prepared Meal Delivery

Name: Factor_ Prepared Meal Delivery
Rating: 4.8 (236892 reviews)
Author: Factor75

Meal Plans Without Meal-Prep

Free · Designed for iPad

237K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Factor75
Language

EN
+ 5 More
Size

626.8
MB

Factor Makes Eating Well Easy — and Delicious With 100+ weekly options and a constantly upgraded menu featuring high-protein meals, Factor takes the stress out of healthy eating. Our chef-crafted, dietitian-approved meals are delivered fresh (never frozen) and ready to heat in just 2 minutes—so you can spend more time enjoying your food and less time cooking and cleaning. A Rotating Menu to Match Your Lifestyle From satisfying entrées to snacks, shakes, and desserts, our ever-expanding menu gives you the flexibility to personalize your weekly box. Whether you're keto, calorie-conscious, or vegan, there's always something new to love. Why Choose Factor? Ready in 2 Minutes: No prep, no mess—just heat and eat. Dietician Approved, Chef-Made: All meals are crafted to support your health goals without sacrificing flavor. Made to Match Your Diet: Choose from keto, vegan, vegetarian, calorie smart, carb conscious, and high-protein plans. Flexible Plans: Skip a week, change your delivery, or add more meals with ease. Smarter Eating Starts in the App Browse meals, set preferences, and personalize your weekly selections all from the Factor app. With new meals added constantly, your routine will never feel routine. Our Customer Service Team Is Here to Support Your Goals Our customer experience team is always available to help answer questions and make sure you're fully enjoying your meal plan. Contact us directly through your Factor app, call us at (888) 573-5727, or email us at help@factor75.com for assistance.

Ratings & Reviews

4.8

out of 5

237K Ratings

DO NOT GET THIS!!!Not worth it
Mar 13

Srk18839
I would rather drag my tired body to the grocery store weekly or even daily than deal with the ridiculousness that is factor meals. As a single travel nurse this seemed like a great option to get good meals without wasting money on groceries. However I waste more money with this app. The fact that they automatically charge you weekly is absurd, and pick meals for you. This takes away the decision process, I’d rather it be the opposite where I have to confirm meals/delivery that week or they won’t send meals. My address is constantly changing and with my crazy work hours I don’t have time to deal with the stress of possibly getting charged for meals I didn’t pick every week. Customer service is a joke, they have sent multiple boxes to the wrong address and despite informing them, the delivery address doesn’t get changed and I eat the cost. There are so many better options than factor meals. If they changed it to where I had to choose if I want to be charged for meals AND confirm delivery address manually each week then maybe it would be worth it. Frozen meals at Walmart are better than this.
DO NOT GET THIS!!!Not worth it
Mar 13

Srk18839

I would rather drag my tired body to the grocery store weekly or even daily than deal with the ridiculousness that is factor meals. As a single travel nurse this seemed like a great option to get good meals without wasting money on groceries. However I waste more money with this app. The fact that they automatically charge you weekly is absurd, and pick meals for you. This takes away the decision process, I’d rather it be the opposite where I have to confirm meals/delivery that week or they won’t send meals. My address is constantly changing and with my crazy work hours I don’t have time to deal with the stress of possibly getting charged for meals I didn’t pick every week. Customer service is a joke, they have sent multiple boxes to the wrong address and despite informing them, the delivery address doesn’t get changed and I eat the cost. There are so many better options than factor meals. If they changed it to where I had to choose if I want to be charged for meals AND confirm delivery address manually each week then maybe it would be worth it. Frozen meals at Walmart are better than this.
DO NOT USE FACTOR!!
Feb 5

A●d●r●i●
Factor will only tell you what they want you to hear in the ads they post everywhere but most of it isn’t really true. Like when they say their meals are less expensive than going grocery shopping, that would only be true if you order once a month, otherwise in total you could be spending almost $1000 a month rather than spending maybe $300-$400 a month at the grocery store. And when they say you always get the meals you will love and can customize them, that’s only true if you set a notification to remind you when they are going to charge you for the box because otherwise they send you whatever they think you should have and half the time it’s not stuff you like. I live in military housing and have seen multiple people on the facebook page giving away factor meals because they didn’t like them. Sure they’re healthy but that’s pretty much the only upside to them. Their customer service is also very rude and cold with customers. I called because they charged me $287 (and this is how much they try to charge me per week which is why I cancelled the membership) and they just told me repeatedly that they couldn’t give me a refund because I reactivated the account which I did not. I was actually in the hospital the day they said I did. And when I kept trying to explain that someone else must have hacked in and reactivated it or something they literally hung up on me. Sorry for the long rant but if you value your money DO NOT USE FACTOR!!
DO NOT USE FACTOR!!
Feb 5

A●d●r●i●

Factor will only tell you what they want you to hear in the ads they post everywhere but most of it isn’t really true. Like when they say their meals are less expensive than going grocery shopping, that would only be true if you order once a month, otherwise in total you could be spending almost $1000 a month rather than spending maybe $300-$400 a month at the grocery store. And when they say you always get the meals you will love and can customize them, that’s only true if you set a notification to remind you when they are going to charge you for the box because otherwise they send you whatever they think you should have and half the time it’s not stuff you like. I live in military housing and have seen multiple people on the facebook page giving away factor meals because they didn’t like them. Sure they’re healthy but that’s pretty much the only upside to them. Their customer service is also very rude and cold with customers. I called because they charged me $287 (and this is how much they try to charge me per week which is why I cancelled the membership) and they just told me repeatedly that they couldn’t give me a refund because I reactivated the account which I did not. I was actually in the hospital the day they said I did. And when I kept trying to explain that someone else must have hacked in and reactivated it or something they literally hung up on me. Sorry for the long rant but if you value your money DO NOT USE FACTOR!!
Great Food; Awful App with Lackluster Features
05/10/2021

Iris7865
The food is hands down really good and can accommodate different diets. However the app is frustrating to use. It’s not smooth moving around the app at all. If you hit the back button on a page it takes you back to the main screen and not the previous page. When your meals are ordered for the next week you can go view it on the main screen, it takes you to the orders history tab with a different layout. It’s sometimes difficult to edit your meals and save it. Also, my biggest gripe is that you cannot view meals you have rated. I just finished speaking with customer service where they confirmed there is no way to view this on the app or website. They were able to pull a list of meals showing as my favorites that they said is used for the auto meal references for upcoming weeks. However that list is inaccurate. It was missing meals I love or always order and almost everything on the list I did not like (short list). So when you rate meals….it’s all for nothing 🤷🏽‍♀️. I was told to look at my order history to see what I ordered in the past (at least 10 weeks worth of meals) and remember what I liked/disliked 🙄. Other meal boxes have this option for the customer to review at any time without contacting support. This helps with future orders. For the amount of money spent the app and website should be better. I’ll be writing down which meals I like in the mean time if I choose to stick with them.
Great Food; Awful App with Lackluster Features
05/10/2021

Iris7865

The food is hands down really good and can accommodate different diets. However the app is frustrating to use. It’s not smooth moving around the app at all. If you hit the back button on a page it takes you back to the main screen and not the previous page. When your meals are ordered for the next week you can go view it on the main screen, it takes you to the orders history tab with a different layout. It’s sometimes difficult to edit your meals and save it. Also, my biggest gripe is that you cannot view meals you have rated. I just finished speaking with customer service where they confirmed there is no way to view this on the app or website. They were able to pull a list of meals showing as my favorites that they said is used for the auto meal references for upcoming weeks. However that list is inaccurate. It was missing meals I love or always order and almost everything on the list I did not like (short list). So when you rate meals….it’s all for nothing 🤷🏽‍♀️. I was told to look at my order history to see what I ordered in the past (at least 10 weeks worth of meals) and remember what I liked/disliked 🙄. Other meal boxes have this option for the customer to review at any time without contacting support. This helps with future orders. For the amount of money spent the app and website should be better. I’ll be writing down which meals I like in the mean time if I choose to stick with them.
Don’t Do It! Save your money!
03/04/2024

Dukieladuke
Don’t bother with factor… the customer service is absolutely horrible. The food is ok/good not great. I had multiple times where they sent me the wrong food/the food was old and most likely expired. After the “new customer deal” it comes out to about $15-$16ish per meal..that’s over $100 per week (7 meals). If you just buy the food and cook it yourself it would likely be half that price. I know I said the customer service was bad but I have to bring it up again because it was that bad. While in the phone with customer service I had asked them a question..they didn’t answer the question I asked. I asked the same question again, they refused to answer it and went around the actual question..got to the point where I had asked the SAME EXACT QUESTION 4 times and they never answered it. Like they were reading from a script. This might work for some people but if you have any issues with your order…good luck with the customer service. I gave them chance after chance.. and just wasn’t happy with it. When I did call and cancel the last box I got was just a joke. Two of the meals were opened and the chemical ice pack had busted open (the ice pack probably popped 75% of the time) the order was completely wrong. It honestly looked like they packed it with random food and shook it up because they were mad that I canceled.
Don’t Do It! Save your money!
03/04/2024

Dukieladuke

Don’t bother with factor… the customer service is absolutely horrible. The food is ok/good not great. I had multiple times where they sent me the wrong food/the food was old and most likely expired. After the “new customer deal” it comes out to about $15-$16ish per meal..that’s over $100 per week (7 meals). If you just buy the food and cook it yourself it would likely be half that price. I know I said the customer service was bad but I have to bring it up again because it was that bad. While in the phone with customer service I had asked them a question..they didn’t answer the question I asked. I asked the same question again, they refused to answer it and went around the actual question..got to the point where I had asked the SAME EXACT QUESTION 4 times and they never answered it. Like they were reading from a script. This might work for some people but if you have any issues with your order…good luck with the customer service. I gave them chance after chance.. and just wasn’t happy with it. When I did call and cancel the last box I got was just a joke. Two of the meals were opened and the chemical ice pack had busted open (the ice pack probably popped 75% of the time) the order was completely wrong. It honestly looked like they packed it with random food and shook it up because they were mad that I canceled.

What’s New? Your Factor app just got a fresh look, clearer, faster, and easier to use. - Welcome back with confidence: The design is updated, but your favorite features are still here. - Find meals faster: New filters and browsing make it simple to choose by diets or macros - All in one flow: Meals and add-ons now live together, making it easier to pair your mains with breakfasts, snacks, or shakes.

Version 25.51.1

Dec 17

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Factor_ Prepared Meal Delivery

Meal Plans Without Meal-Prep

Ratings & Reviews

What’s New

Version 25.51.1

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Data Linked to You

Data Not Linked to You

Accessibility

Information

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