NGO
Business
Free · In‑App Purchases · Designed for iPad. Not verified for macOS.
ANALYZE AND PRESENT DATA AT THE SOURCE
Simplify the collection of meter reading data and turn it into actionable information with the NGO™ app. This app enables your personnel to make the most of their time while in the field, providing on-the-spot analysis and presentment capabilities. Part of the enhanced R900® System, NGO leverages the detailed, accurate metering data from the E-Coder® absolute encoder register. Analyze that metering data at the source to improve your customer service as well as identify leaks and reverse flow.
AUTOMATE AND OPTIMIZE YOUR FIELD OPERATIONS
Neptune makes it easy for your utility to optimize workforce and operational efficiency. Running on any common iOS phone or tablet, NGO enables your field techs to collect detailed data logging information when needed during on-site customer visits. They can immediately generate graphs of a customer’s water usage patterns to show exactly when they used more water than usual or when a probable continuous leak began somewhere in their house. The graphs also provide all E-Coder alerts to further aid in troubleshooting usage anomalies. Our NGO app is easy to install and use, and immediately puts AMI functionality literally in the palm of your hand – including 96 days of hourly interval data as well as flags for leaks, tamper, and reverse flow straight from the meter.
PROVIDE PROACTIVE, CONFIDENT CUSTOMER SERVICE
The NGO app helps your utility save time and money, especially when it comes to saving truck rolls by allowing faster response in the field. It puts the power of Neptune’s E-Coder technology and advanced analysis into more of your utility personnel’s hands.
With simplified access through the app to accurate, timely information, your personnel can take care of a customer’s water-related issue or answer a question then and there, in a single site visit. Quickly, easily, and confidently, they can inform customers of high water consumption and identify leaks and other problems much earlier, cutting weeks and possibly months in the discovery and saving customers a great deal of money in the process. All this proactivity can head off high bill complaints, reduce delinquent payments, and eliminate write-offs.
This version includes updates required by Apple to support iOS 16.
In-App purchases are no longer offered.
All app features will be available with a valid Neptune customer number and license key.
The developer, Neptune Technology Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Other Data
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Neptune Technology Group, Inc.
- Size
- 50.6 MB
- Category
- Business
- Compatibility
Requires iOS 12.2 or later.
- iPhone
Requires iOS 12.2 or later. - iPad
Requires iPadOS 12.2 or later. - iPod touch
Requires iOS 12.2 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Age Rating
4+
- 4+
- In-App Purchases
Yes
- Data Log $9.99
- Purchase All Modes $19.99
- Off Cycle $9.99
- Pressure $9.99
- Copyright
- © Neptune Technology Group, Inc.