I had written a previous review because all of my QR codes were lost. I don’t really know what happened and I was disappointed at the time. I ended up keeping my subscription and recorded books for my listening center in my classroom. The app has been wonderful and no more problems. The problem very well could have been an issue with my phone or iPad. I definitely recommend giving this a try if you need to make QR codes. It is the easiest app for creating various QR codes.
To be clear, the account can be removed in two ways: After 1 year of inactivity due to GDPR rules, or manually by deleting the account yourself. Every sign points towards one of these two things happened to you. If this was a bug and a common problem, I'm pretty sure this review section would be filled reports saying things disappeared and my inbox would be filled with angry customers. This is the only time in Cloud QR's existence anyone claimed this. Other can decide for themselves if this is user error, or a serious bug. I also helped you with how you can apply for a refund from Apple, even though it seems likely you could get that after using it for over a year. You also got angry with me for taking a couple of hours to answer your angry email - on a Sunday, with time zone differences between US and Sweden. I hope you find another app you like better.