KastlePresence

Name: KastlePresence
Rating: 3.1 (309 reviews)
Author: Kastle Systems

Business

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

309 Ratings
Age Rating

4+
Years
Category

Business
Developer

Kastle Systems
Language

EN
English
Size

316.5
MB

iPhone

With KastlePresence, you can unlock doors, access shared spaces, receive building updates, and interact with your workplace or residential community—all from one secure app. At Work KastlePresence helps employees access the modern workplace with ease and security. - Unlock office doors and access-controlled areas with your phone - Enter your building using secure mobile credentials - Move between authorized spaces without badges or keycards - Receive workplace updates and notifications Whether you’re arriving for the day or moving between spaces, KastlePresence makes workplace access simple and secure. At Home For residents, KastlePresence provides convenient access to your residential building and amenities. - Unlock residential entrances and amenity spaces - Access common areas like gyms, lounges, or shared amenities - Receive announcements from building management - Enjoy secure access without physical keys or fobs KastlePresence helps simplify everyday living by putting secure building access on your phone. Trusted Security KastlePresence runs on Kastle’s trusted security platform used by leading workplaces, commercial properties, and residential communities, delivering enterprise-grade protection for people and buildings. Who Can Use This App KastlePresence is for users whose workplace or residential community uses Kastle security services. Features may vary by organization. Activation instructions are provided by your administrator or property manager. System Requirements: iPhone 6S or later, with Bluetooth enabled iOS 15 or later

Ratings & Reviews

3.1

out of 5

309 Ratings

Painting over issues to make it look nice doesn’t fix the rotten core
12/03/2024
Annoyed enough to speak
When it works, it’s fine. Being able to walk up to a door and have it unlock with no interaction is lovely.But when it breaks, good luck!The app needs you to open it up too often to refresh keys. The max range is a little short. The whole UX of the app is really sub-par. But usually you don’t use the app so not a big deal.But when a wire in their conduit breaks, and their tech admits it’s their fault, good luck getting anyone to come out and actually fix the problem. Our account manager apparently left the company and no one notified us for months. They said they came to our site and did some work, but no one had actually showed up.I’m sure it’s all roses when you’re signing the contract but dam, the day to day issues are a pita.

Developer Response
Thanks so much for taking time to provide your feedback. We’ll pass this on to the team for review! If your company is using the Apple Wallet Employee Badge (NFC Digital Key), then you will be able to add the pass to your wallet on your Apple Watch so you can leave your phone behind. With the BLE Digital Key, you must use to your phone to unlock doors.
Painting over issues to make it look nice doesn’t fix the rotten core
12/03/2024
Annoyed enough to speak

When it works, it’s fine. Being able to walk up to a door and have it unlock with no interaction is lovely.But when it breaks, good luck!The app needs you to open it up too often to refresh keys. The max range is a little short. The whole UX of the app is really sub-par. But usually you don’t use the app so not a big deal.But when a wire in their conduit breaks, and their tech admits it’s their fault, good luck getting anyone to come out and actually fix the problem. Our account manager apparently left the company and no one notified us for months. They said they came to our site and did some work, but no one had actually showed up.I’m sure it’s all roses when you’re signing the contract but dam, the day to day issues are a pita.
Developer Response 03/01/2024
Thanks so much for taking time to provide your feedback. We’ll pass this on to the team for review! If your company is using the Apple Wallet Employee Badge (NFC Digital Key), then you will be able to add the pass to your wallet on your Apple Watch so you can leave your phone behind. With the BLE Digital Key, you must use to your phone to unlock doors.
Way better!!
May 14
TyTy510
Really impressed with the direction KastlePresence is heading. The new 8.0 update feels like a major improvement compared to the older versions, especially now that it supports multifamily communities in addition to commercial buildings.You can tell Kastle been listening to customer feedback and actually making meaningful change to improve the experience. The app feels smoother easier to use and much more practical for day-to-day operations and resident access. Expanding mobile access into multifamily is honestly a huge move and something the industry has needed. It’s nice seeing a company continue to improve their platform instead of letting it stay outdated. Definitely excited to see what they continue adding moving forward. Would highly recommend.

Developer Response
thanks for your feedback!
Way better!!
May 14
TyTy510

Really impressed with the direction KastlePresence is heading. The new 8.0 update feels like a major improvement compared to the older versions, especially now that it supports multifamily communities in addition to commercial buildings.You can tell Kastle been listening to customer feedback and actually making meaningful change to improve the experience. The app feels smoother easier to use and much more practical for day-to-day operations and resident access. Expanding mobile access into multifamily is honestly a huge move and something the industry has needed. It’s nice seeing a company continue to improve their platform instead of letting it stay outdated. Definitely excited to see what they continue adding moving forward. Would highly recommend.
Developer Response May 22
thanks for your feedback!
Not the best program
Jan 28
jerridog
I use this because my work requires it for access to the office. I am not at all happy with it. It only works part of the time. I have to ring the doorbell to get in the other times to get someone to come let me in. It ALWAYS tries to get into my wallet. I do not have an employee badge saved to my wallet and it doesn’t give me the option to NOT go to the wallet. That is NOT ok. There is NO reason for it to want to access my wallet. The sensitivity settings do not work. I set it to recognize me when i am near the door, but I still have to hold my phone directly on the access pad and move it around to get in. “Without opening the app “ is not true. I always have to open it and let it run in the background for it to work.
Not the best program
Jan 28
jerridog

I use this because my work requires it for access to the office. I am not at all happy with it. It only works part of the time. I have to ring the doorbell to get in the other times to get someone to come let me in. It ALWAYS tries to get into my wallet. I do not have an employee badge saved to my wallet and it doesn’t give me the option to NOT go to the wallet. That is NOT ok. There is NO reason for it to want to access my wallet. The sensitivity settings do not work. I set it to recognize me when i am near the door, but I still have to hold my phone directly on the access pad and move it around to get in. “Without opening the app “ is not true. I always have to open it and let it run in the background for it to work.
Great for pandemic safety
09/18/2020
longofest
My company is using this app in conjunction with some motorized doors and a “destination” elevator at our building. Walking through doors hands free is of course fantastic, but I also really appreciate the touch free destination elevator integration. It’s not normally a big deal to touch an elevator display to select what floor I want to go to, but these aren’t normal times, and I’d rather keep my interactions with high-touch surfaces to a minimum. The app lets me select my floor through it - so no touching the elevator display.
Great for pandemic safety
09/18/2020
longofest

My company is using this app in conjunction with some motorized doors and a “destination” elevator at our building. Walking through doors hands free is of course fantastic, but I also really appreciate the touch free destination elevator integration. It’s not normally a big deal to touch an elevator display to select what floor I want to go to, but these aren’t normal times, and I’d rather keep my interactions with high-touch surfaces to a minimum. The app lets me select my floor through it - so no touching the elevator display.

KastlePresence 8.1 includes the following updates: Multifamily staff & vendor access: Building staff and vendors can now use KastlePresence as their access credential — unlock doors and get support right from the app. Performance and stability improvements

Version 8.1.0 Jul 9

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Kastle Systems, LLC
Size: 316.5 MB
Category: Business
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.0.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More