MyJio: Your All-in-One Jio Experience
MyJio brings you a seamless way to manage your Jio services and more.
- MyJio Home with simplified categories: Get a snapshot of your Jio services across Telecom, Entertainment, Finance, Shopping and Utilities
- Telecom – Mobile, Fiber & AirFiber:
- Real-time balance & usage updates
- Receive reminders for due recharges and bills.
- Easily link and manage multiple Jio accounts.
- Manage your Fiber Wi-Fi names, passwords, and connected devices.
- JioAutoPay: Set up AutoPay for hassle-free payments.
- Entertainment:
- Music: Enjoy over 45 million songs for every mood.
- Movies & Shows: Browse popular movies, trailers, web series, and TV shows.
- News: Get breaking news in 10+ languages and 15+ categories
- Live TV: Stream live news from India's top channel
- Games & JioEngage: Play exciting games, quizzes, and win amazing prizes.
- Stories: Discover curated content from 80+ popular papers and magazines on diverse topics.
- Finance:
- UPI: Manage all your payments—transfer money, pay bills, and shop securely with UPI PIN
- Jio Payments Bank: Enjoy competitive interest rates on Savings and Current Accounts
- Manage and pay for utility bills
- Use UPI, IMPS & NEFT for fund transfers
- Insurance: Compare and buy car, two-wheeler, health and term life insurance in less than 10 minutes.
- Loan on Mutual Funds: Easy Loan on Mutual Funds. 100% digital, seamless and easy process for quick finance and pay interest only on the utilized amount. Eligibility of this loan is open to all salaried as well as MSME customers.
Finance Amount: ₹25,000 to ₹15 Lacs
Repayment Tenure: 3 years
Rate of Interest : Flat 9.9%
Processing Fees: Flat 0.50% of sanctioned loan amount Incl of Taxes
Illustration: For ₹1,00,000/- borrowed & fully utilized at a monthly interest rate of only 0.825% for 12 months (interest rate on actual utilization amount annualized at Flat 9.9%), the payable amount would be: Processing fee of ₹500 (Flat 0.50%) , Other charges at ₹1000 (Annual maintenance charges levied at the end of each year : 1%) , and Interest ₹9900. The total amount to be paid back to Jio Finance Ltd after a year will be ₹1,11,400.
- JioCare:
- Live Chat: Instant support in English or Hindi.
- Troubleshoot: Resolve network, recharge, and other issues easily.
- FAQs & Tips: Access comprehensive FAQs, how-to videos, and helpful tips.
- HelloJio: Talk to your advanced voice assistant in English, Hindi, or Marathi.
- Shopping: Explore unbeatable deals, offers, and a wide range of products.
- Utilities:
- JioHealth: Access healthcare with easy video consultations, lab tests, vaccine finders, and secure medical reports.
- JioCloud: FREE online storage for automatic backup of files with customizable network and file type options.
- Not on Jio Yet?
- Get SIM or Fiber: Order a new Jio SIM, port in, or book a Fiber connection.
- Get Jio SIM iActivate: Order your SIM card online and have it delivered to your home for free. Activate it yourself with a simple self-KYC process.
- Get Jio AirFiber: Upgrade to ultra-fast, reliable wireless broadband with easy setup. Enjoy high-speed internet for streaming, gaming, and browsing with flexible plans to suit your needs.
- Track Order: Check the status of your Jio orders.
- Quick Recharge/Payment: Recharge or pay bills for any Jio number.
- Universal QR: Use the Smart QR scanner to link accounts, save contacts, and more.
Download MyJio now to simplify and enhance your Jio experience with our new category dashboard for effortless navigation and management!
My experience with Jio broadband team (in Hyderabad) is excellent. They are very prompt in installation of broadband and Jio-TV (digital) services. Person Hari Krishna (Bandlaguda Jagir) was very much helpful in installation, explanation of service and responding on calls when there are issues. The broadband service and TV digital services are great too.I am enjoying the services provided and I am happy to give a 5 rating for their exceptional services. Thank you team Jio !!!!
Bad customer service - Poor implementation
Manee-27
Usually I never write reviews, but I am writing this out of my frustration with Jio’s customer service and not fulfilling their commitment.Here is my story, I submitted an MNP request and completed e-kyc and payment for the plan online. As per their timeline the SIM card was supposed to be delivered within 5 days but it was not delivered even after 2 weeks(what a worst service). They assigned me a delivery person for delivering my SIM card and I called that person but he was very rude and simply keep telling me like he will deliver it by today/ tomorrow and so but not delivered at all.I tried to calling customer service(this is even more painful and frustrating) but they are not listening at all.After all my bad experience with JIO, I choose not port to JIO. Question to Jio: You need to concentrate more on your customer service and the persons working in your outlets and delivery(Not sure about other places, but I had a very bad experience from TamilNadu Chennai) are very rude and behaving like we are getting a free service from JIO. See keep in mind we are paying from our pocket for every service we receive from you.
New upgrade is good but have many issues
Mehras$
New upgrade is good but many unexpected issues.. even for small small things. My jio ID password has signed out automatically from all my apps on my iPhone or my iPad and now I am unable to sign in or even reset my password. All iPads aren’t 4G so it is impossible to use the sim in it from beginning and now even on hotspot or JioFi or WiFi unable to use the apps after the upgrade. The chat agent advised to change the password through upgraded my jio app but there is no option of change password. Your introduction to the new enhanced app shows the snapshot with the change password but in actual that is not appearing the app. Kindly fix it or switch to the older version please. It was good even in poor network conditions but now this enhanced app is difficult and freezes in poor network connection. Please help. Jio User
Clunky 5G, Too many Text after DND
Hittu1234
Jio has intermittent connectivity and quality issues in 5G. I came from US and using this for my 2 weeks stay, sometime speed of 5G are good but unreal I ke for video calls which really a 3-4G thing. Indian companies have long way to go to learn Quality over quantity. Seems Jio is really not targeting to be global company and create a brand. I have opted for DND but still Jio sends 10-15 text messages in a day that is completely unacceptable for privacy and targeting customers. I have complained to TRAI for this. Overall a good progress, but business model is flawed.
Your MyJio experience is now better than ever!
Sleeker design – a cleaner, simpler side menu for smoother navigation
Smarter layout – compact mini-app widgets & grouped features for easy access
New Stories & Curated for You – get quick updates and personalised content
Update now and explore the new experience!
Version 8.0.11
The developer, JIO PLATFORMS LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
