Zoho Mail - Email and Calendar 4+

Mail doesn’t sync in-app - Emails do not populate in-app after push notification of received email

Overall fan of Zoho Mail, but recently have had issues: I will receive push notifications for emails, tap them to navigate to a given email, then once I am navigated into the app, the email does not populate in any inbox/newsletter/notification etc. This requires me to login to the web client on my laptop, which defeats the purpose of the app altogether. I have multiple email addresses so I am not clear when I receive an email which specific address it was delivered to. This adds time for me as I often have to search for an email within each individual email address as the “Search All Inboxes” function doesn’t work in-app either.. Hopefully this processing will get cleaned up. This happens when phone is connected to WiFi or not.

Fails in so many ways..

Sending with attachments is exasperating. Either it doesn’t bother to send the mail...or does and doesn’t record the sent email leaving me guessing did it or didn’t it, so I resend...then eventually go to another mail client asking the recipient if they received my emails, (so very smooth and professional).

OR, and this is beyond irritating to both me for the amount of time I waste, and the recipients who end up with a pile of emails to wade thru....Zoho refuses to send emails with attachments in either the order attached, or duplicates an attachment during the sending while leaving off one, yet it is clear on my copy that I sent what I needed to send and Zoho Mail was the one who screwed up. So, in the end, when two emails would have sufficed for nine attachments, by the time I monkeyed around trying to figure out just how much this program could handle sending, three - no, two - no, ah, it must be one. S#1t, each attachment must be sent alone with the description. Lovely.

For a long time this mail client has been an exercise in frustration for me, both in the difficulty in using as well as attempting to follow the online “help”. When initially setting up several years ago I needed to ask my son who has two degrees from MIT in Computers and is a successful software engineer. Even he found the whole setup convoluted and confusing.

Developer Response ,

@UpState Painter, sorry to hear about the experience and this is something you should definitely not have to go through. Do send us your contact info and the email address of the account to figure out why these issues are cropping up. We will have them looked into and addressed for you. Please send over an email to mail@zohomobile.com and we will get right back. We look forward to hearing from you.

Zoho Mail and Campaign Apps Not Connecting

Update: Zoho support responded but haven’t fixed issue. Going on 18 hours, now, of not being able to do anything with this app. Tomorrow I’m looking for a new provider if this issue isn’t fixed by then. Up til now, I’ve been pretty happy with Zoho but this is unacceptable! If you want to use Zoho for private email, it may not be an issue. But, to run a business and rely on Zoho? Better look at all options before deciding. In the past week, there are at least 2 others who wrote reviews here about this same problem. Something is up with Zoho!

Have been using Zoho Mail for my business for several months without any issue. For the past 8 hours, I have not been able to sign on to Zoho Mail or Zoho Campaigns using the phone apps. Reinstalling the app did not resolve the problem. My account can be accessed using the phone’s Safari browser. No other apps on my phone are having problems. The issue appears to be with Zoho Accounts login process for the apps. I reported this problem several hours ago & have not gotten a response from Zoho support. This needs to be fixed ASAP or I will have to investigate moving my domain to a new email provider.