Bambino: Babysitting made easy

Name: Bambino: Babysitting made easy
Rating: 4.9 (24925 reviews)
Author: Bambino Technologies, Inc.

Local Sitters for Busy Parents

Only for iPhone

Free · In‑App Purchases · Designed for iPhone

25K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Bambino Technologies, Inc.
Language

EN
English
Size

70.5
MB

iPhone

Welcome to Bambino, the future of babysitting that’s got you covered from start to finish! Bambino is the one-stop, intuitive app you’ve been eagerly anticipating - the perfect solution to all your babysitting needs. We’ve reimagined the way you discover trusted babysitters right within your neighborhood! Join the Bambino community and easily find, book, and pay local sitters recommended by friends and neighbors, all with the tap of an app. When you’re in need of a babysitter for some me-time, we-time, or free-time, all you have to do is create a request, enter the time and date, select sitters, and send! Your sitters will accept based on their availability, and you confirm the sitter that is the best fit for your family and voilà! You are booked! If you’re a babysitter looking for flexible work, we’ve got something for you too. Earn some money, pick your work hours, and enjoy babysitting for local, verified families. Bambino also plays as your personal cheerleader by promoting you to families in your area. Feature highlights: - Quick and easy bookings - Access to a wealth of local sitters - View recommendations from friends and neighbors through robust sitter profiles - Transparent, standardized rates - Convenient in-app payments using Stripe as our payment processor Bambino is a free-to-download app available from coast to coast in the US. While the basic functionalities come at no cost, you can opt for our in-app Premium memberships for an enhanced experience. Join the Bambino family and experience the hassle-free babysitting solution! Learn more about Bambino, our safety standards, and our levels of membership through the FAQs on our website, what we are doing to keep our community safe, and how our levels of membership work www.bambinositters.com Terms of use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy policy: https://www.bambinositters.com/privacypolicy/

Ratings & Reviews

4.9

out of 5

25K Ratings

Lifesaver app and amazing sitters!
05/22/2023

ET2286
We don’t have a ton of family nearby and we’re fairly new to town. We found Bambino when we had exhausted all the Facebook mom group recommendations and no one was available or they never texted back.We have since used Bambino numerous times and it has been such a lifesaver and weight off of our shoulders every time we have a date night, parent event at school, family wedding, etc. because we always know we can find a reliable sitter on Bambino. I love reading the descriptions, the recommendations, and seeing their rate up front for transparency. Every sitter we have booked has incredible ratings from trusted neighbors and our kids ended up LOVING them, begging for them to come back again. The best part is that we can pay right through the app, and even add reimbursements or a tip. I never have cash on me and this takes the headache out of driving around to find an ATM at the end of every date night.
Lifesaver app and amazing sitters!
05/22/2023

ET2286

We don’t have a ton of family nearby and we’re fairly new to town. We found Bambino when we had exhausted all the Facebook mom group recommendations and no one was available or they never texted back.We have since used Bambino numerous times and it has been such a lifesaver and weight off of our shoulders every time we have a date night, parent event at school, family wedding, etc. because we always know we can find a reliable sitter on Bambino. I love reading the descriptions, the recommendations, and seeing their rate up front for transparency. Every sitter we have booked has incredible ratings from trusted neighbors and our kids ended up LOVING them, begging for them to come back again. The best part is that we can pay right through the app, and even add reimbursements or a tip. I never have cash on me and this takes the headache out of driving around to find an ATM at the end of every date night.
Missing Payments
02/27/2022

morganschne
I joined this app as a means of making some money on the side, I’ve always loved to babysit and figured this app was a good way to connect with families in the city looking for fill-in child care. The connection aspect of the app is wonderful, as are the families I have met through Bambino, however receiving payment from Bambino has been more than a challenge. To put it lightly. A 2-3 business day window is given to sitters to expect payment after the job is completed and confirmed on the families end - of the times I have sat through the app my payment has only been received in that window on one occasion. They are plagued with delays and excuses for non-payment. I’m currently awaiting payment for a job completed NINE days ago, and I have reached out every day after that initial 3 day window and they have been less than helpful. I will submit a inquiry as to the status of my funds, be told I will receive payment by that evening or at least a message back within 24 hours - neither has come. At the very least they should be responsive and keep sitters up to date on the status of the payments, especially if they are going to be late. The responsibility should not be on me, the sitter, to track down my payment as I have already completely the work required of me. So disappointed in this service as it has the potential all to be amazing. Beware if you’re trying to make quick cash on the side, you will not be paid in any sort of timely fashion.

Developer Response
Thank you for reaching out! Please accept our sincerest apology. We have experienced many changes this year! Bambino now has a dedicated Member Care Team that will help with any issues that arise. Once received, most issues are resolved within 3-4 hours. By using feedback like yours, we were able to make changes that work! For example, we have a new payment processor, Stripe. You will be guided through troubleshooting by a person who knows your case every time. Again, my apologies you had a tough experience! We are here to address any questions you may have. Email us at: support@bambinositters.com
Missing Payments
02/27/2022

morganschne

I joined this app as a means of making some money on the side, I’ve always loved to babysit and figured this app was a good way to connect with families in the city looking for fill-in child care. The connection aspect of the app is wonderful, as are the families I have met through Bambino, however receiving payment from Bambino has been more than a challenge. To put it lightly. A 2-3 business day window is given to sitters to expect payment after the job is completed and confirmed on the families end - of the times I have sat through the app my payment has only been received in that window on one occasion. They are plagued with delays and excuses for non-payment. I’m currently awaiting payment for a job completed NINE days ago, and I have reached out every day after that initial 3 day window and they have been less than helpful. I will submit a inquiry as to the status of my funds, be told I will receive payment by that evening or at least a message back within 24 hours - neither has come. At the very least they should be responsive and keep sitters up to date on the status of the payments, especially if they are going to be late. The responsibility should not be on me, the sitter, to track down my payment as I have already completely the work required of me. So disappointed in this service as it has the potential all to be amazing. Beware if you’re trying to make quick cash on the side, you will not be paid in any sort of timely fashion.
Developer Response 03/06/2023
Thank you for reaching out! Please accept our sincerest apology. We have experienced many changes this year! Bambino now has a dedicated Member Care Team that will help with any issues that arise. Once received, most issues are resolved within 3-4 hours. By using feedback like yours, we were able to make changes that work! For example, we have a new payment processor, Stripe. You will be guided through troubleshooting by a person who knows your case every time. Again, my apologies you had a tough experience! We are here to address any questions you may have. Email us at: support@bambinositters.com
Disappointing
Jul 31

Maijelle
I am a sitter, and have been using Bambino for a few years now (I think since 2019 or so, don’t even remember). A few weeks ago I noticed that the max hourly rate was reduced by $5/hr. I contacted tech support and was assured it was a technical glitch and would be fixed. Today I received a follow up email explaining how there are now “levels” of sitters and how they have to complete a number of sits, gain whatever number of five star ratings etc etc - just to “get” to the “elite level” sitter where my max hourly rate would not be capped. So, in my case I’d have to work for less money than I have been working for years AND prove that I am worthy, AND maintain the status by harassing employers and asking for good ratings. Sitters, beware! Review your profiles, and good luck jumping through hoops just to make a few extra dollars.Update: Bambino responded to my review explaining their policies and “levels”. While the answer is polished up and calm, I find it more than just WEIRD that after many years of using the app, I fell from “elite” to whatever level sitter and got my rate lowered and capped by $5/hr only because I had to say no to a few booking requests because of my schedule and other commitments. It’s almost like I am losing experience the more years go by. Hahah. I deactivated my Bambino account. If I have to play Hunger Games, it is not going to Bambino’s TEMU version.

Developer Response
Thank you for your feedback. We understand your concern, and we want to clarify that there have been no recent changes to how Sitter levels or rate caps work. Sitters who meet the qualifications for Elite status, through consistent bookings and strong ratings, have always had the ability to set a higher rate. As an occasional Sitter with low lifetime bookings, your rate falls within a lower tier, which has not changed. We truly appreciate your time on Bambino and your care for families in our community.
Disappointing
Jul 31

Maijelle

I am a sitter, and have been using Bambino for a few years now (I think since 2019 or so, don’t even remember). A few weeks ago I noticed that the max hourly rate was reduced by $5/hr. I contacted tech support and was assured it was a technical glitch and would be fixed. Today I received a follow up email explaining how there are now “levels” of sitters and how they have to complete a number of sits, gain whatever number of five star ratings etc etc - just to “get” to the “elite level” sitter where my max hourly rate would not be capped. So, in my case I’d have to work for less money than I have been working for years AND prove that I am worthy, AND maintain the status by harassing employers and asking for good ratings. Sitters, beware! Review your profiles, and good luck jumping through hoops just to make a few extra dollars.Update: Bambino responded to my review explaining their policies and “levels”. While the answer is polished up and calm, I find it more than just WEIRD that after many years of using the app, I fell from “elite” to whatever level sitter and got my rate lowered and capped by $5/hr only because I had to say no to a few booking requests because of my schedule and other commitments. It’s almost like I am losing experience the more years go by. Hahah. I deactivated my Bambino account. If I have to play Hunger Games, it is not going to Bambino’s TEMU version.
Developer Response Jul 30
Thank you for your feedback. We understand your concern, and we want to clarify that there have been no recent changes to how Sitter levels or rate caps work. Sitters who meet the qualifications for Elite status, through consistent bookings and strong ratings, have always had the ability to set a higher rate. As an occasional Sitter with low lifetime bookings, your rate falls within a lower tier, which has not changed. We truly appreciate your time on Bambino and your care for families in our community.
App has great potential just 1 main problem
10/03/2022

missanonymousgirl
The app has great potential for babysitting jobs , BUT the main problem i have is that they allow parents to request multiple people at the same time and once you accept they all of a sudden always “choose another sitter” it’s quite annoying to think you have a gig coming just to see they canceled right after.. I think the app should give the sitter a certain amount of time to accept the request based off the parents needs and then proceed to give them other options to request other people if the time is not for filled. If you’re lucky you might find a family who wants to use regularly which is the goal for most people but it can be impossible with this issue..another issue is not being able to communicate off hand with parents.. you shouldn’t have to pay for something like that in this situation, they also don’t allow sitters to chose a rate for multiple children which is another big issue because obviously 2+ children is not going to be a basic flat rate! Most people don’t actually read your bio to even see and since you can’t communicate on the app without paying that can be a huge misunderstanding when it comes to getting paid!

Developer Response
@missanonymousgirl, Thank you for the feedback. Bambino is about making babysitting easy...for parents and sitters. We'll continue to strive to make that possible. Again, thank you for your feedback.
App has great potential just 1 main problem
10/03/2022

missanonymousgirl

The app has great potential for babysitting jobs , BUT the main problem i have is that they allow parents to request multiple people at the same time and once you accept they all of a sudden always “choose another sitter” it’s quite annoying to think you have a gig coming just to see they canceled right after.. I think the app should give the sitter a certain amount of time to accept the request based off the parents needs and then proceed to give them other options to request other people if the time is not for filled. If you’re lucky you might find a family who wants to use regularly which is the goal for most people but it can be impossible with this issue..another issue is not being able to communicate off hand with parents.. you shouldn’t have to pay for something like that in this situation, they also don’t allow sitters to chose a rate for multiple children which is another big issue because obviously 2+ children is not going to be a basic flat rate! Most people don’t actually read your bio to even see and since you can’t communicate on the app without paying that can be a huge misunderstanding when it comes to getting paid!
Developer Response 10/18/2022
@missanonymousgirl, Thank you for the feedback. Bambino is about making babysitting easy...for parents and sitters. We'll continue to strive to make that possible. Again, thank you for your feedback.

- Enhanced support for push notifications - Better handling of deep links for a smoother parent experience - UI design enhancements for a more polished and intuitive interface - Minor updates to scheduling and availability features - Improved app stability and performance - Faster load times throughout the app - Various bug fixes and behind-the-scenes improvements

Version 3.9.2

Jul 22

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The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Category
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In-App Purchases
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.
Family Sharing

Some in-app purchases and subscriptions may be shareable with your family group when Family Sharing is enabled. Learn More

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Ratings & Reviews

What’s New

Version 3.9.2

App Privacy

Data Not Linked to You

Accessibility

Information

Supports

Wallet

Family Sharing

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