China Airlines App

Name: China Airlines App
Rating: 2.8 (9 reviews)
Author: China Airlines Ltd.

Travel

Only for iPhone

Free

9 Ratings
Ages

4+
Years
Category

Travel
Developer

China Airlines Ltd.
Language

EN
+ 11 More
Size

337.9
MB

iPhone

China Airlines App – Touching Every Moment The new China Airlines App is your personal smart travel companion. With a refreshed interface and seamless navigation, it offers a more intuitive and delightful journey experience. From trip management and online check-in to member information and flight status updates, the redesigned home screen lets you personalize your favourite features for quick access — putting everything you need at your fingertips, so you can enjoy every journey to the fullest. •Booking & Ancillary Services: Search flights and purchase tickets anytime, anywhere via China Airlines Mobile App. From trip planning to ancillary services, manage every detail at your fingertips. Easily stay on top of each journey so travel feels smooth, and genuinely enjoyable. •Seat & Meal Selection: Whether you prefer a window for sky views or an aisle for easier movement, choose seats to match your style. Pre-order your preferred onboard meals in advance so your journey reflects your tastes from the very start. •Digital Membership Card: Replace the plastic card with a digital membership card in the China Airlines Mobile App to access your profile and benefits anytime. Redeem miles flexibly toward fares and pre-order duty-free items in advance. Enjoy member privileges with seamless convenience. •Online Check-in: For flights to the United States (including Guam), subject to local regulations: check-in is available from 24 hours up to 60 minutes before departure Complete online check-in and receive your mobile boarding pass in the China Airlines Mobile App. Skip counter lines. Save valuable time. Start your trip with ease. •Mobile Boarding Pass: After checking in through the China Airlines Mobile App, receive your personal mobile boarding pass. Go paperless. Scan and proceed for a faster, more elegant departure experience. •AI Customer Service: Supporting dozens of languages, including Chinese, English, and Japanese, the AI Assistant keeps communication effortless across our key markets. During trip planning, it can suggest attractions and itineraries to help you craft the ideal journey. Wherever you are and whichever time zone you are in, get quick responses for efficient, convenient service. •Flight Status: Check and track real-time flight information, including departures, arrivals, and delay updates. Stay informed instantly so your travel planning remains calm and confident.

Ratings & Reviews

2.8

out of 5

9 Ratings

Section on managing miles is broken
01/20/2019

JohnNc190
I’m a new member to China Airlines Dynasty club and I recently flew with China Airlines (<three months ago) from SFO to BKK via Taipei, but the app is unable to apply that trip. Even though I input the ticket number it suggests ‘can’t find section 1”, and asks to input “segment 1” and then “segment 2”. It’s so unclear what they mean - is it the first and second leg of the two leg trip one way? I tried and it still failed; such a mess. I don’t know why this has to be so difficult and take so long. They should make this obvious and easy. Otherwise seems like a nice airline.
Section on managing miles is broken
01/20/2019

JohnNc190

I’m a new member to China Airlines Dynasty club and I recently flew with China Airlines (<three months ago) from SFO to BKK via Taipei, but the app is unable to apply that trip. Even though I input the ticket number it suggests ‘can’t find section 1”, and asks to input “segment 1” and then “segment 2”. It’s so unclear what they mean - is it the first and second leg of the two leg trip one way? I tried and it still failed; such a mess. I don’t know why this has to be so difficult and take so long. They should make this obvious and easy. Otherwise seems like a nice airline.
Phenomenal Change to this App!
6d ago

Lucky Lulufly
From worst to the best, this app has becoming extremely useful, compare to few years ago. The user interface design, travel management have gone through a complete refresh! Well done!
Phenomenal Change to this App!
6d ago

Lucky Lulufly

From worst to the best, this app has becoming extremely useful, compare to few years ago. The user interface design, travel management have gone through a complete refresh! Well done!
Outdated; get with the times
10/11/2023

Sloocorp
If you are reading this it’s because you are getting ready to travel with China Airlines and wanted the app for facilitating ease of travel. I am sorry to tell you that you done messed up. Succinctly put this app is horribly outdated - the design looks like it’s decades behind the times, and the app itself is buggy. The app has been attempting to load the privacy protection policy for 15+ mins now (quitting and reopening the app has not made a difference in helping the app load faster) - all while being on hold on the phone for 20 mins as well with the same recorded voice message “all representatives are busy now…please be patient” repeating every 10 seconds to the same loop of background music. My initial quoted wait time was 5 mins to hold before a representative would respond. This is such a shame considering I have flown China Airlines for over 30 years and have always enjoyed the in flight experience and on board services. This app does NOT match the quality experience delivered on a China Airlines Flight and the app developers need to be held accountable for that. Thank you
Outdated; get with the times
10/11/2023

Sloocorp

If you are reading this it’s because you are getting ready to travel with China Airlines and wanted the app for facilitating ease of travel. I am sorry to tell you that you done messed up. Succinctly put this app is horribly outdated - the design looks like it’s decades behind the times, and the app itself is buggy. The app has been attempting to load the privacy protection policy for 15+ mins now (quitting and reopening the app has not made a difference in helping the app load faster) - all while being on hold on the phone for 20 mins as well with the same recorded voice message “all representatives are busy now…please be patient” repeating every 10 seconds to the same loop of background music. My initial quoted wait time was 5 mins to hold before a representative would respond. This is such a shame considering I have flown China Airlines for over 30 years and have always enjoyed the in flight experience and on board services. This app does NOT match the quality experience delivered on a China Airlines Flight and the app developers need to be held accountable for that. Thank you
Terrible Travel Exeperience
05/05/2024

Enoch Yeung
My family and I traveled with CI 0012 from Taipei to New York on May 4th, 2024. That was a terrible experience. None of the flight attendants helped my family with an infant and a toddler. The flight was about 15 hours, yet none of the flight attendants set up the bassinet for our infant until the middle of the flight. My three-year-old was so tired we were trying to accommodate her for a nap during the non-flight, but the staff stopped us to set up a more comfortable place for her to nap. In such a vulnerable situation, up in the air without any support and with the need to take care of two young children, we were highly disappointed with the service provided by China Airlines. After all, that experience related to not only a terrible flight for my family but also a significantly worse impression of the surface provided for a young family who needed extra attention during a long flight. I would recommend my parents, friends and family not to take the China Airlines.
Terrible Travel Exeperience
05/05/2024

Enoch Yeung

My family and I traveled with CI 0012 from Taipei to New York on May 4th, 2024. That was a terrible experience. None of the flight attendants helped my family with an infant and a toddler. The flight was about 15 hours, yet none of the flight attendants set up the bassinet for our infant until the middle of the flight. My three-year-old was so tired we were trying to accommodate her for a nap during the non-flight, but the staff stopped us to set up a more comfortable place for her to nap. In such a vulnerable situation, up in the air without any support and with the need to take care of two young children, we were highly disappointed with the service provided by China Airlines. After all, that experience related to not only a terrible flight for my family but also a significantly worse impression of the surface provided for a young family who needed extra attention during a long flight. I would recommend my parents, friends and family not to take the China Airlines.

Thank you for using China Airlines App. Please update to the lastest version. *Please don't forget to experience our pre-saving travel documents function before your next journey. Find it in 'More > My Travel Document'.

Version 25.12.20

Dec 18

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