Evony 12+

Grand Old Game In Decline

I have played Evony since Age 1. In that time, I have loved and hated it for many reasons, but I have enjoyed playing. I was very excited when the IOS release came. In those days we were all peers, all learning and growing together. Now, though, starting a couple of years ago, the joy is fading. Why? Quite simply because the bugs and glitches are becoming unbearable.
Sometime it takes two or more attempts (my personal record is 5) just to connect. Game crashes are more frequent, especially during contest periods where one is scrolling over the world map, and even in city view. During monster kill, for example, the game will crash every 5 to 10 minutes. Combine that with the login issues and it makes for a frustrating time. There is a puzzle game within city viw which can and does lock up, and the only way to deal with that is to reboot your device, often gphacing to deal once more with the connection issue. I still like the game. But new players should be aware that they will face the issues I describe. So far, Evony support has been unwilling to correct these flaws. I have played other games for years, game which may suffer a rare crash or a minor glitch once in a blue sun. Evong crashes and glitches abound.

I should have read the reviews first

Worst customer service I’ve ever experienced for a game. I should have read the reviews first before I spent my time and money on this game. Fun at first but something weird happened with my account. I spent some money in game to heal some troops to get my power level back up. When I logged in the next day my power dropped substantially with no reports of an attack on my keep. I thought it was weird but figured maybe I missed something? Maybe I didn’t bring my power back up to where I thought I did. So I spent some more money for resources to heal my troops again, this time bringing my power to over 1 billion. If you’ve played the game, you know that’s quite a bit. When I logged back in the next day (I only logged in to heal my troops and then I logged off for the day) my power level was back down under 1 billion. That’s when I realized something fishy was going on and I just spent a lot of money for those resources all for nothing. I contacted support and sent a screenshot of my power level and asked if they could somehow look back at my account activity and see what was going on…I haven’t heard from them since. They make plenty of money with this game so you would think their support team would be on top of something like this right? Wrong. They make plenty of money from this game so why help some random player who’s complaining about a glitch. Don’t waste your time or money and I hope you read these reviews before you download.

Developer Response ,

Dear player. To better solve your issue, could you provide more details so that we can assist you further? Thanks for your patience and we seek for your kind understanding.

Extortion

This game by far has the worst customer support I have ever seen in my life. In order to advance further along you have to spend an ungodly amount of money to be able to compete in any event they put in front of you. It’s definitely a huge money grab. I recently had a lot of my “Resources and gems” removed from my account that you literally need to use to grow with and then a week later I had all of my high tier 14 troops removed from my account a week later. I contacted customer with my dilemma and they continue to fabric a story that I used stolen credit cards to purchase my in game packs. That is a lie and when I tried to put forth all my card statements aNd Apple Pay purchases they told me I had a “balance” I needed to pay off before my stuff would be returned. A balance of $8500. That is just blasphemy and out right extortion. I have tried contacted them several times to receive proof of this “stolen credit card” claim and they just ignore me and Then only respond with I must pay my balance in order to receive my removed items. I definitely do not recommend anyone to spend money or energy in this game for they will just rob you of your things and hold it ransom in order to make you pay ungodly amount of money to get it back. All I wanted was my things returned back to me and they refuse to answer any question I have accordingly nor provide any proof of their accusations. Be careful how you deal with this game. They are professional extortionists.

Developer Response ,

Dear player. For better services, could you please share more details about this issue with us? Any screenshots sent to the support would be preferred. We will make great efforts to help you.