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Description

Justmop is an app where you can book top-rated home cleaning services in a few taps.

Whether you need a last minute home cleaning or a trustworthy part-time maid to clean your home every week, Justmop is there to make it happen. Justmop is available in UAE, Saudi Arabia, Bahrain, Kuwait, Oman with more than 10 active cities. Download the app and book your cleaning today.

Booking a home cleaning is easy - here’s how it works:
- Open the app and click on Book Now.
- The app asks you the details of your need. i.e. when and how long you would need the housemaid for along with any special instructions for the cleaning service.
- You will be immediately matched with the best-rated service provider in your area.
- Payment can be made by credit card and cash.
- After the service completion, you can rate your cleaner and even ask for a weekly service with the same cleaner.

Need to get things done at home? With Justmop, all your home chores are imminently taken care of by top-rated service providers.

What’s New

Version 5.6.1

-Bug fixes and performance improvements.

Ratings and Reviews

4.7 out of 5
1.4K Ratings

1.4K Ratings

tashaaaaaaak ,

Amazed

Honestly I’m not one to usually write reviews and I was especially shocked at the negative reviews below - but Justmop service has completely blown me away in comparison to the competitive companies. They do a great job without fail every time, great value for money, and MOST importantly the cleaners are absolutely lovely people. I feel comfortable with them in my home and feel they want to do a good job and not just do it to finish - which really makes a big difference!! Will keep coming back no doubt.

Developer Response ,

You just made our day, tashaaaaaaak! We are glad that you were satisfied with the service we have provided. We are continuously finding ways on how we can improve the service! Happy to hit the mark for you! :)

laylawat ,

Justmop Bahrain

I also tried to give this app a try but I’m tired and done now, I truly believe the customer service team doesn’t care about Bahrain or my requests and just ignore me. First of all, service quality is horrible, there’s no quality control on the agencies they work with!! They don’t arrive on time and try to leave early unless you time them! You ask for cleaning materials, they come with half and try to use your stuff and your vacuum cleaner unless you call them and make a big deal. Then they tried to increase the prices for me without me agreeing because I requested for a vacuum cleaner (Haha laughable because it clearly states vacuum cleaner is included). And now they’ve increased their prices by 0.5 dinars and 1 dinar for cleaning materials!! Ridiculous! Then I call and try to book the same cleaners I had before, they say they’ll call me back, it’s been 4 hours and no call back and now their telephone line is off, what kind of customer service is this???!!!! Thanks but I’ll book directly, so unreliable and unprofessional, what’s the point of overpaying? Shame I don’t know what agency those ladies belonged to or I would’ve called the agency directly!

Pura J. ,

JustMop Bahrain—TERRIBLE cleaners, and even WORSE customer service

I have had way too many terrible experiences with this company. I have tried repeatedly to give them a chance because I like the convenience of booking cleaning any time, but the cleaning is most often subpar. The company does not vet, nor will they take adequate responsibility for the quality of the cleaners they send. The cleaners are almost always awful and customer service is even worse. All they offer to fix the terrible cleaning you receive is more terrible cleaning—but not even a reasonable amount of cleaning or credit to compensate for the services you received.

My advice: take the time to find a good cleaner you like and book them directly. If you find one through the app, stick with that person and book them yourself outside of JustMop.

JustMop will never properly rectify any issues you have with poor cleaning, and you are guaranteed to get poor cleaning if you don’t stick with the one or two cleaners you find who are actually good.

Developer Response ,

We are sorry if we let you down, @Pura. This is definitely not the type of service we want to share with you. As a marketplace and booking platform, we have internal arrangements with the service partners. We want to take a close look at this for you. Kindly send your booking reference number at wecare@justmop.com, and we will reach out to you asap to resolve the issue. Thank you.

Information

Seller
Justmop.com DMCC
Size
84.8 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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