justclean 4+

Your laundry online

Justclean

Designed for iPad

    • 4.5 • 4.2K Ratings
    • Free

Screenshots

Description

Free yourself from the daily, time-consuming house chores and use justclean to book cleaning services. Schedule once, weekly, or bi-weekly - the choice is yours.

With a single sign-on, get access to multiple cleaning services under one app and enjoy your time to live freely. Get more from the app through JC credit bundles, where you get 25% extra credit for free to be used towards the services.

Check out what we are offering in the justclean app to make your life easier every day.

Laundry:
Select a laundry based on your preference - price, rating, or reviews. You can choose to order once, weekly, or bi-weekly to get your items serviced at a time of your choice.

Home car wash
Select from the many car partners list on the justclean app who offer great packages for car servicing right at your doorstep.

Station car wash
Head to the car wash station but do not forget to book your slot right from the justclean app. Show your QR code at the station and get your car serviced. No more waiting in the long queues!

JC credit
A payment option that covers all. Select from the bundles offered in the app and get 25% extra credit for free instantly

Help Center
A self-help center right at the tap of a button. You have the freedom to edit, reschedule or modify your order without waiting in queue for support.

At justclean, our mission is to provide you the ease by offering cleaning services not just for your clothes but your surroundings at a tap of a button. It is an experience tailored to your needs and we work continuously to make sure you get nothing but the best of everything. Leave the daily chores to us and live your life the way you want - freely and hassle free.

What’s New

Version 5.5.0

Our latest service offering has arrived along with some of the following changes:

- You can now book hourly home cleaning through justclean
- We provide 3 home cleaning services that are flexible as per your needs
- The services listing in home screen has been optimised for better selection
- Some small enhancements have been made for the app
- Minor bug fixes

Love the app? Rate us! Your feedback keeps us cleaning our app every two weeks, maybe your recommendation will be released next.
Thank you for the support

Ratings and Reviews

4.5 out of 5
4.2K Ratings

4.2K Ratings

Farah AlMudhaf ,

The app is great.

I love this app. It is very easy to use. The design of the app is very nice. There are big selection of laundries to choose from. The prices of laundries are reasonable and every customer for sure can find what he needs or the closest laundry to him/her. I’ll never bother to call any laundry now because I have Justclean in my phone. I can finish my order with few clicks without the need to talk on the phone with any one.

Developer Response ,

Hello Farah! Thank you for your review. Enjoy cleaning & keep supporting us :)
If you have any feedback or suggestion, you could write to us at customercare@justclean.com. We would love to hear from you!

Tincheto ,

Horrible Customer Service

The app is annoying, they have probably never heard of user experience. Every time you open it, there is a useless ad for one of the laundry services. They tell you that they will send you a notification when their driver is on his way. That doesn’t happen, he just shows up at your door.
UX aside, the customer service is atrocious. I submitted curtains for dry cleaning. They were perfectly intact when the Justclean employee picked them up. He refused to put them in a bag. The next day I receive a message telling me one of my curtains has a tear in it. The driver claims it wasn’t his fault. He also claims I did not offer him a bag which is a blatant lie. They don’t check the items on pickup for a reason, it’s easier to avoid responsibility this way and to blame it on the customer. You can only contact them via live chat or email. The live chat operators are incompetent and not really willing to solve an issue.
This has been a terrible experience with an appallingly uncommitted company. Stay away from them!
Edit: They answered this review and asked me to send an email to their customer service. I did that well over a month ago, describing the situation in great detail. There never was a reaction from them. So, the copy paste answers to every negative review are just smoke and mirrors, still one of the worst customer relations in the region.

Developer Response ,

Hi Tincheto, we are really sorry about your experience with justclean, and your feedback will greatly help us in tuning our services to always keep our users as priority. On that note, if you could please send us an email on customercare@justclean.com with your email and number, we would love to speak to you and do whatever we can to come to a satisfactory solution. Thanks!

Pura J. ,

ZERO Accountability

I had an order placed and when my laundry was returned I was missing a down blanket. It has been more than two months and there still has been no resolution. I’m furious. Not only was I charged for them cleaning my blanket, but I now have lost a 30BD down blanket and they take no responsibility or accountability for the loss or for the poor service of the companies they use. I will NEVER use this service again, and I have told all of my friends to whom I recommended the app to delete it. Unbelievable.

UPDATE:
After seeing my review, I was finally contacted by the company (two months later, mind you) to follow up on my missing blanket. I was offered a cash reimbursement and a 10BD in-app credit. Three weeks later, still no cash refund so I’m still out of a blanket. I swore to never use this service again, but I decided to use up the 10BD credit to knock out some jackets and big blankets since it’s essentially free dry cleaning. I kid you not, this time they LOST MY DUVET COVER. I swear, I cannot believe the incompetence and lack of care for customers’ items. Unreal.

Even their FREE service isn’t worth the headache. Just save yourself the drama and don’t bother unless you’re sending off items you won’t miss in the event they aren’t returned. Just find a launderer you like and arrange services with them directly. Trust me.

Developer Response ,

Hello Pura. Once again we apologize for the situation that has occurred with you. We hope that after our customer care has assisted you that you continue to enjoy using our services.

App Privacy

The developer, Justclean, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

You Might Also Like

Lifestyle
Lifestyle
Lifestyle
Lifestyle
Lifestyle
Lifestyle