I’m going to be a bridesmaid in December and I had been struggling looking for a nice burgandy dress in stores. So I decided if I didn’t find any in store I’d have to purchase one online. So I got on the App Store and searched up bridesmaid dresses and this app came up. I was hesitant but quickly made an account and the ease of access and filtering what you’re looking for in a dress was just divine! From the color, to the length, the occasion, the sleeves, the fabric, everything! I liked a few and saved them in my favorites, the time came and I didn’t find anything so I decided to choose one and give it a go. It stated from the moment of ordering it’d take 3 weeks for production (to be made) and minimum of a week to ship. The app’s notifications eased me so greatly! I received a notification when my order was confirmed, when it was starting production, when it was shipped and on its way, I literally received the dress so soon! So much sooner than expected, and once I opened it, it was well packaged and taken care of, I am super happy and immensely satisfied and would definitely purchase from this app again for future weddings I will be attending to future weddings to be in! Thank you so much! Greatly satisfied customer here (:

Originally, my event was from 23 May 2020. I ordered my dress back in March. It was supposed to arrive last week. The FedEx tracking number said it arrived but nothing had come to my door. I checked the mailing address and I had typed my apartment complex address in incorrectly. My front office is closed right now due to COVID-19 and the door number I had put does not exist. I messaged Azazie right away. They responded within a few hours. They made sure I went through all the proper steps to try to find my package. Once those options were ruled out, they immediately filed a claim with FedEx and refunded me so I could re-order my dress. Sadly yet thankfully in this case, my friend’s wedding got postponed to December 2020. I had the refund in my paypal within one day. Their team was extremely professional and very courteous. Side note, their app is also incredibly easy to use. My friend gave us the color and fabric she wants, we pulled it into the filter and all our options were right there. You can even have sample dresses sent to you for only $10 if you can’t decide what style you like! Definitely will be recommending this app and company to friends in the future!

I got married over this past weekend March 2018. My girls’ dresses were amazing! We’ve all previously been in weddings that required us to spend a large sum of money on a dress that’s made with terrible quality and we’d never wear again. We were excited to see that you could have your dress made to your personalized measurements for the same price as buying an off the rack stock size. The company is fantastic and my girls loved their dresses. They were so affordable especially when compared to all major retailers. I wanted to make sure my girls wouldn’t be out a ton of money for a 6 hour affair. You can’t go anywhere and get a custom bridesmaids dress for less than $130. Not only was the quality wonderful and the company quick but the customer service is spot on. They have been so unbelievably accommodating! The dresses came after 2-3 weeks. Best value ever! Wish this company was around for all my days as a bridesmaid... I could’ve saved thousands! Love love love! Couldn’t recommend them enough!!!

When updating my billing address and shipping address, app failed to saving shipping address. The dress was shipped and delivered to my former address used previously on app, which I failed to realize due to being out of town. Initial attempt to address customer service over the phone provided an estimated wait time of 5 min. However, wait time was over 25min before hanging up and attempting again later. Second attempt to contact customer service over the phone, experienced long wait time. When finally speaking with customer service, she was very condescending and unable to provide any resolution other than 15% off next dress. The dress is required next month, at this point I had to pay for a second dress with rushed shipping. Very displeased, and frustrating that a technical error is resulting in me spending 300 dollars. Prior to this experience, I highly recommended this app. I had my bridesmaids use for my wedding and I previously used for a different bridesmaid dress. Azazie provides a lot of options with dresses that are very cute. However, if anything goes wrong with an order requiring any customer service actions be prepared to extremely disappointing and spoken to in a condescending tone.