With RoseGal app, you can shop any merchandise you like at anytime and anywhere. You can also interact with over 10,000,000+ fans to share your shopping experience. Keep your fingers on the pulse & gain inexpensive products.
RoseGal is a one-stop shopping mall, including
Women’s fashion, plus size, dresses, swimwear, bikini, tops, American flag, lingerie, leggings, bras, underwear, shoes, sandals, flats, led shoes, hair, bags, hats, beauty, sunglasses, watches, jewelry, keyring, rings, earrings, body jewelry, Men’s clothing, shorts, shirts, pants, jeans, blazers, tie dye, home decor.
RoseGal provides all users with more cost-effective goods. Download our app and become our user, RoseGal will impress you!
I’m very picky when it comes to picking out my clothes and don’t even like to shop at the mall because I can never find anything I like. I got advertised some dresses on Instagram and decided to download the app to look at the clothes. I was surprised to see how cheap everything was and how cute the clothes were so I decided to buy a few dresses and shirts seeing as you can return the clothes with your money back. I noticed that the shipping took pretty long so I was also surprised to find that expedited shipping was only $1.89 more. Then, I noticed the tracking wasn’t working so I got worried until after the 3rd day, it said delivered! The clothes were exactly as expected. I will say, you get what you pay for. The material is a little cheap and one of the dresses had a small hole in one of the pockets. BUT overall, I LOVE the clothes. The sizing for everything was perfect, the clothes were very cute, and everything was comfortable! I recommended this app to all my friends and family and have started buying all my clothes here!
Do not shop here!
Sterphasaurus
Awful experience shopping with this company. My very first order was a nightmare. I ordered two items and it took 4 weeks to get one and I never got the second. When I purchased both items they were in stock and then somehow after a week my order was updated to say both items were out of stock. I asked customer service what that means and they explained that the items would be sent once they were back in stock. These two items were for an event 4 weeks away and I was concerned I would not get them in time. To insure I would, I paid to express ship the items. It took 4 weeks for one item and when I inquired about the other they told me that it would be between 5-10 business days before they would have the item ready to ship out to me. 2 more weeks went by (at this point I accepted that I wasn’t getting my dress in time for my event) and I asked again what he status of my order was. This is when I was informed the item was out of stock and I would not be getting the dress at all!!! No email, no notification, nothing. Customer service then told me that my money for that item went back as credit. Eventually, I was refunded my money back to my paypal account but was told I would not get refunded for the shipping I paid for the item. I feel deceived, irritated, and taken advantage. I filed a complaint with the BBB and that’s when I saw countless complaints about this company. I WILL NEVER SHOP HERE AGAIN and I’ve never said that about an online retailer. So disappointed.
Developer Response
"Dear Customer,We sincerely apologize for the stock issue. While we strive to provide the most accurate and timely information, availability may keep changing due to the high demand.We will aim at improving this in the near future.Please submit a ticket here:https://support.ROSEGAL.com/ticket/ticket/index.ROSEGAL Customer Service "
Unable to reach anyone about an order I placed over 2 weeks ago
Aymithyst
I found some awesome items in the app, placed and order which I expected to receive within 1 week more or less a couple days. The same day order was placed I received confirmation emails for the order and for my payment. After 1-1/2 weeks I still hadn’t received my order. I checked in app and it says processing. I checked my email to see if any further emails regarding shipping had been sent out. Nothing. So I replied to the original confirmation email asking for information as to how long it usually takes to send out an order, how long a customer can usually expect to receive an order. After a few more days with no answer to my questions, not even a reply to acknowledge they got my question and will get back to me as soon as possible. So customer service not great, in fact it’s lacking at all. At this point I’m trying to live chat. They did respond within 5 minutes of my initiation of the chat and they were able to tell me that my order was recently packaged and that it would ship out by the end of the week. Live chat customer service was very friendly and helpful and they did offer points for the inconvenience of a long wait which was nice. I had been thinking about whether or not to remain a customer and the good customer service helped me decide to stay a customer for now. But the very long 2-3 weeks just to get an order ready for shipping then another week before it actually ships, then not sure how much longer for me to actually receive my order. It seems to me that it’s a little too long. But I’m going to see how this goes. I might place a second order to see if it goes any faster with different types of items. Then I’ll make a final decision about being a returning customer or not
Developer Response
Dear Aymicat, Thank you for taking the time to write a review.We are sorry things have taken longer than expected.Please kindly send us your correct order number.We will check it for you.You can submit a ticket here:https://support.ROSEGAL.com/ticket/ticket/index.ROSEGAL Customer Service
Best app!
Yaneli Vega
I really love this app and the people from the customer service are so awesome and patient. They have been able to contact right away and can always help me. I already ordered three dresses from them and they were beautiful. My third item didn’t in with my other two orders and I was worried so I contacted the customer service and they told me it was out of stock (it wasn’t when I ordered it) but they said I could wait, get a refund or change it for another one. I decided to wait and it was worth it because as soon as it was back on stock I got my dress. You have to be patient and understanding about the people who work for this company because they have to answer to everyone who uses this. Not everyone will be as lucky as me but I really do recommend this app. Thank you Rosegal for your amazing service. Will totally be buying more things! 💕
Fix known bugs and improve user experience!
Version 7.1.2
The developer, DAIMA E-COMMERCE (HONG KONG)LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
DAIMA E-COMMERCE (HONG KONG)LIMITED
Size
73 MB
Category
Shopping
Compatibility
Requires iOS 12.0 or later.
iPhone Requires iOS 12.0 or later.
iPod touch Requires iOS 12.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
