“Die Techniker” provides its customers with a digital all-purpose tool. For example, you can use this app to upload your receipts for reimbursement, view existing sick notes, or do something for your fitness while collecting bonus points."
FEATURES
- Protection of sensitive data through secure login (e.g. no jailbreak allowed)
- Transmission of sick notes and documents
- Send messages to the Techniker
- Receive letters from the Techniker
- Use the TK Bonus Program completely digitally
- TK-Fit with access to Apple Health or Fitbit
- Overview of prescribed drugs of the last six years
- Apply for reimbursement of costs for medicines, vaccines, osteopathy and health courses
SECURITY
As a statutory health insurance company, we are committed to the best possible protection of your health data. That's why we check your identity when setting up TK-App on your smartphone. You can either identify yourself online using your ID card and PIN via the Nect Wallet app or by entering an activation code. We‘ll send you the activation code via post. You can find everything else about our security concept at www.tk.de/tk/942778
Note: The use of TK-App with jailbroken devices is generally not possible.
FURTHER DEVELOPMENT
We are continuously adding new features to TK-App - your ideas and hints help us most. Write us directly and anonymously via the feedback function in TK-App.
BONUS & TK-Fit
Membership in a football club, regular check-ups at the dentist, the non-smoking course after New Year's Day - all these things earn points for the TK Bonus Program. And thanks to the connection to Apple Health or Fitbit, you'll receive points for many other activities.
TK-SAFE
With TK-Safe you have all relevant health data at a glance: Your visits to the doctor, diagnoses, medication, vaccinations, preventative medical checkups and much more.
Please note that TK-Fit and TK-Safe are not available in English yet.
REQUIREMENTS
For the TK-App:
- TK customer
- iOS 18 or higher
- No device with modified operating system, e.g. Jailbreak (For more information, see www.tk.de/tk/942782)
For TK-Fit:
- Step counting using Apple Health or Fitbit and your smartphone or a compatible fitness tracker (for information on TK-Fit, see www.tk.de/tk/938122)
ACCESSIBILITY
We aim at providing you an app that is as barrier-free as possible. You can find the accessibility statement at https://www.tk.de/techniker/2137808.
I love that I can send information and documents right in the app and manage the bonus program completely. I also love the TK Fit challenge. It really motivates me to get moving every week. The app has a great look too.
Good App
JahnJJJ
Excellent App for English Speaking users. Excellent customer service for everyday type healthcare needs. Other North American Country could learn something from the TK.
Buggy, nearly unusable
heyyou9999999
For the past year, app submission of sick notes has not worked, leading to enduring administrative hassles. When I try to submit I get an error “Your entry contains invalid characters”, no matter how many times I retype my information (on a standard keyboard).I tried to fill in their tech support form, but their online tech support page just errored when I submitted it.
Developer Response
We are sorry you are having problems using the app. Please feel free to contact our support team at tk.app@tk.de. Perhaps we can narrow down the problem together and help you out. Best, your TK-App
Overall fairly good.
CitizenRob
Overall a fairly good app. There are a few ways it could be improved:- could use integration of activity tracking from Apple Watch for the Health Bonus portion of the TK app. - could use an English language localization since TK claims to support English on their website.
Developer Response
Hello, we have released version 2.21 of TK-App which adds English. After updating you can change the language in the settings. Please note that not all areas are available in English yet. Best, Your TK-App Team
Bugfixes:
- Issues with sending messages ("Message to TK") have been fixed.
Version 9.4.1
The developer, Techniker Krankenkasse (TK), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Health & Fitness
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
