Bambuser Chat

Name: Bambuser Chat
Rating: 3.3 (7 reviews)
Author: Bambuser

Team app for Virtual Shopping

Free · Designed for iPad

7 Ratings
Ages

4+
Years
Category

Business
Developer

Bambuser
Language

EN
+ 15 More
Size

146.6
MB

The Bambuser Chat App allows store teams to connect with online shoppers. Bring the best of in-store online and create experiences that convert. Reach shoppers wherever they are, whether shopping online from the office or from the couch. Help them out when they need it, give them personalized advice and boost your sales. Go available to accept incoming requests from online shoppers, and chat via text or video. Show how the products really look, and see what they've been looking at to tailor your recommendations. Give shoppers confidence to checkout. Answer questions, show shoppers what they're interested in before they buy, and find other products they'll love. That's how you'll give shoppers the confidence to make the purchase. Keep in touch with shoppers. It doesn't have to end after one chat! Invite them to join your exclusive Contacts. Keep the conversation going, send them updates, and more recommendations. Set reminders to make it easy to know when it's time to follow up. ––– What is Bambuser Chat? Chat connects people with people. Shoppers that use Chat say their favorite part of the experience is the human connection it creates. Merchants can give shoppers that in-real-life experience by bringing the human element online, using brand experts to inspire shoppers and give them confidence to make purchase decisions. Chat empowers brand experts to bring their authenticity and expertise beyond the walls of their local store to millions of shoppers online. The Bambuser Chat App allows store teams to connect with online shoppers. Bring the best of in-store online and create experiences that convert. Reach shoppers wherever they are, whether shopping online from the office or from the couch. Help them out when they need it, give them personalized advice and boost your sales. Share your expert recommendations via Messaging and Video Chat. Go available to accept incoming requests from online shoppers, and chat via text or video. Show off how the products really look, and see what they've been looking at to tailor your recommendations. Give shoppers confidence to checkout. Answer questions, show shoppers what they're interested in before they buy, and find other products they'll love. That's how you'll give shoppers the confidence to make the purchase. Keep in touch with shoppers. It doesn't have to end after one chat! Invite them to join your exclusive Contacts. Keep the conversation going, send them updates, and more recommendations. Set reminders to make it easy to know when it's time to follow up. ––– What is Bambuser Chat? Chat connects people with people. Shoppers that use Chat say their favorite part of the experience is the human connection it creates. Merchants can give shoppers that in-real-life experience by bringing the human element online, using brand experts to inspire shoppers and give them confidence to make purchase decisions. Chat empowers brand experts to bring their authenticity and expertise beyond the walls of their local store to millions of shoppers online.

Ratings & Reviews

3.3

out of 5

7 Ratings

5 Stars!!!!
Apr 5

Isaac Broadbery
1 Star. This app is a nightmare. Fix your software there hasn’t been an update in 4 months. Turn off that obnoxious midnight notification as well.
5 Stars!!!!
Apr 5

Isaac Broadbery

1 Star. This app is a nightmare. Fix your software there hasn’t been an update in 4 months. Turn off that obnoxious midnight notification as well.
So intuitive
03/12/2021

19396CS
Super easy to use- took me 5 minutes to learn, plus it auto updates!! Love being able to help customers online right from my phone.
So intuitive
03/12/2021

19396CS

Super easy to use- took me 5 minutes to learn, plus it auto updates!! Love being able to help customers online right from my phone.
Too many glitches
06/11/2022

Kirsten714
Ever since the latest update, the app glitches out consistently and it is affecting my sales. I lose out on the ability to connect with customers due to the incoming chat feature glitching and not loading. It’s like it’s in a perpetual state of loading. Over it and frustrated.
Too many glitches
06/11/2022

Kirsten714

Ever since the latest update, the app glitches out consistently and it is affecting my sales. I lose out on the ability to connect with customers due to the incoming chat feature glitching and not loading. It’s like it’s in a perpetual state of loading. Over it and frustrated.
Kills battery on devices. No desktop integration. Buggy.
05/25/2021

Mad in Brooklyn
Battery killer. App has issues. Desktop version not avail- lacking progressive steps to help aide in sales. More like another task to add into an already busy day. The app does let you customize things to reply with and has pre loaded responses that take more work to copy edit than using talk text. Often the app crashes mid session, top right buttons stopped working with most recent update so you cannot view chat history to gather info needed on follow ups. I’m not able to use the email tool as the app tells me I need to login… while logged in. If another person in your team is not online (using the app) you must pickup where their long conversation ended. Why isn’t there an email tool linked to paying clients using their specific service ? Keeping the app open all day, without having iPad or phone plugged in causes overheating devices if they make it past an hour. Meh.
Kills battery on devices. No desktop integration. Buggy.
05/25/2021

Mad in Brooklyn

Battery killer. App has issues. Desktop version not avail- lacking progressive steps to help aide in sales. More like another task to add into an already busy day. The app does let you customize things to reply with and has pre loaded responses that take more work to copy edit than using talk text. Often the app crashes mid session, top right buttons stopped working with most recent update so you cannot view chat history to gather info needed on follow ups. I’m not able to use the email tool as the app tells me I need to login… while logged in. If another person in your team is not online (using the app) you must pickup where their long conversation ended. Why isn’t there an email tool linked to paying clients using their specific service ? Keeping the app open all day, without having iPad or phone plugged in causes overheating devices if they make it past an hour. Meh.

This update includes bug fixes and general improvements.

Version 9.0.2

Dec 3

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Search History
- Diagnostics