Only administrators that are set up on the Paychex Flex Time, Paychex Flex Time Essentials, or stratustime products should download the Paychex Time Kiosk App. Users without the appropriate administrator credentials will be unable to access the app.
Please refer to your training materials for information on creating a new terminal and linking to the app.
The Paychex Time Kiosk app enables Paychex Flex® Time clients to turn an iPad® into a working time clock for their employees to record their time and perform other self-service options. Employees can quickly punch in/out, punch for lunches and breaks, and perform job transfers, even when the device is in a location without an established cellular or Wi-Fi signal. Employers can grant employees access to enter pay adjustments, request time off, view their schedule, and view/approve their time card. Clients can enable an optional image-capture setting during the time of a punch.
If your app keeps crashing at sign in, try deleting it completely, and reinstalling it. Just make sure to have your store’s Paychex ID and sign in PIN to log back in after reinstalling. Our store had a constant crashing issue until we deleted & reinstalled. Now it functions properly.
Stops working randomly, no help from support
eslai
Don’t buy this. Don’t let PayChex tell you that they have a solution for a time clock. This app breaks a random times and the answer from support is basically “shrug” and “please try downloading the new version when it’s available in the App Store next week”. The software didn’t stop working because of any new app version that we downloaded—it just stopped working. And they have no solution other than to hope that the next release fixes the problem. Meanwhile, we don’t have a time clock for at least four business days. Unreliable and unprofessional support capability.
App and support are ridiculously bad
Tony, tony
The app will not start up properly and just quits. Sometimes it will work if I try and open it 7 or 8 times in a row, but then it just crashes again. I’ve called support and they went through a couple troubleshooting tips but none of them worked. They say there is nothing they can do. They have no idea what they’re doing.
Unreliable, poor support, waste of time and money
SmallBizOwner1212
Our team has spent a combined three hours on the phone with tech support trying to troubleshoot the latest outage with this app. No resolution provided. I can’t rely on this app, and you shouldn’t buy it.
This release contains minor bug fixes.
Version 5.3.1
The developer, Paychex, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Sensitive Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Paychex Inc.
Size
176 MB
Category
Business
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPad Requires iPadOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
