The PBA Mobile App is available for all Paychex Benefit Account subscribers.

Available features will vary and are dependent upon your employer’s plan options.

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same Paychex login you use to view payroll information to now manage your Paychex Benefit Account
• No sensitive account information is ever stored on your mobile device

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your medical FSA and HRA
• Use your camera or Cloud Storage options to upload receipts to submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Using the Dashboard, enter medical expense information and supporting documentation
• Retrieve your forgot username/password
• Report a debit card as lost or stolen

What’s New

Version 6.6.2001

--Hello single set of login credentials!--

Use the same Paychex login you use to view payroll information to now manage your Paychex Benefit Account

--Expand receipt upload options—

Upload additional doc types (ex. PDF) from Cloud Storage options

--Better manage your HSA on the go—

Enhancements to support more flexibility to manage your HSA account and complete transactions from your mobile device

Ratings and Reviews

3.2 out of 5
116 Ratings

116 Ratings

ainzyboo ,

Not user friendly

No face recognition to log in - not able to reach customer service through the app or find information to do so

HeyJess12 ,


Like all the other dozens and dozens of reviews, I cannot even log in to app.

I really had such high hopes for this. I figured since they want receipts for roughly 80% of transactions at least this can help my husband and I keep things more organized since we’ve got two cards (but the same acct) he’s using it and forgets to give me the receipts OR he remembers to bring them to me AND I MISPLACE THEM :’(

So yes I thought this would be the answer to my frustrating issues with that and as mentioned they want receipts for almost everything.

I had an FSA card through my work for years and they asked for maybe two/three receipts out of 25 or so transactions a year! But this company is through my husbands work and assumed it’d likely work the same. NOPE. I’ve used it 5 times in Nov 2020 and they want 2 and have frozen my card. I’ve used it 8 times so far in 2021 and they want 5 of them. I don’t get it.

JW.ORG ! ,

Paychex flex easy to use

Snap and go! Only suggestion allow access to setting instead of having to go to computer to access website.

App Privacy

The developer, Paychex, Inc, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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