Paychex Benefit Account 4+

Paychex, Inc

Designed for iPad

    • 3.6 • 369 Ratings
    • Free

Screenshots

Description

Save time and hassles with Paychex Benefit Account!

The PBA Mobile App is available for all Paychex Benefit Account subscribers.

Available features will vary and are dependent upon your employer’s plan options.

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same Paychex login you use to view payroll information to now manage your Paychex Benefit Account
• No sensitive account information is ever stored on your mobile device

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your medical FSA and HRA
• Use your camera or Cloud Storage options to upload receipts to submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Using the Dashboard, enter medical expense information and supporting documentation
• Retrieve your forgot username/password
• Report a debit card as lost or stolen

What’s New

Version 17.0.0

Version 17.0 provides you with:

• Enhanced security updates

Ratings and Reviews

3.6 out of 5
369 Ratings

369 Ratings

uscshaggy ,

Quick FSA claims!

The claim submission process is quite easy using the app once your depends are setup via the website. Just take pics of your receipts or upload screenshots of email receipts. Only issue I’ve noticed is the login process is a bit flaky. Killing and restarting the app generally fixes those issues.

Nee in May ,

Eeehh

Very confusing… •Have to download two apps in order to affect anything. •Have to go back to the first app if you need to change your password. And when you reset your password, there’s no indication that special characters are not permitted. •Takes forever and a day to upload a receipt This is not very user-friendly.

Reaching out to customer service is next to impossible. Had to ask HR for the contact info. No where in the apps does it show a phone number to call a live person. The chat is slow, clumsy and kicks you off with regularity. Maybe using a laptop is better- IDK.

Sure doesn’t seem like anyone at the PAYCHEX gives a hoot about the user experience. I wish my company would dump this vendor.

ghmjkiihcvvvvbhgjjvbjkkl ,

Useless!

We haven’t been able to use the card (which I thought was going to be SO convenient!) because a document was missing. We’ve made several phone calls, submitted what was requested twice and finally got it resolved after more than a year. Then, at seemingly the same time, a very basic pediatrician appt was denied and we have to pay $25 back. But, the ap, where the notification is, does not give you the ability to pay it. It directs you to the denial letter, blah blah. It has made me feel like they don’t WANT to reimburse you. Make it complicated enough and people will just not use the funds! So frustrated.

App Privacy

The developer, Paychex, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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