Harvard Pilgrim 4+

HealthTrio LLC

    • 2.1 • 53 Ratings
    • Free



The Harvard Pilgrim Mobile App gives you access to your personalized account with:

o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info
o Claims: View the last 18 months of your claim’s history
o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy
o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications
o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim
o And much more!

The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.

What’s New

Version 36.1.1

Design updates, bug fixes & performance improvements.

Ratings and Reviews

2.1 out of 5
53 Ratings

53 Ratings

riaronnie ,

Doesn’t let me log in. Error message.

Used to work okay with only general info. Now it won’t let me log in at all. Says I don’t have an internet connection (I do). I tried uninstalling and reinstalling but it still doesn’t work. Frustrating to have to access only on my computer

Developer Response ,

Thank you for your notification and we apologize for any inconvenience. Connectivity has been restored. If you need immediate support you can log into our website from your mobile browser or visit our Contact Us page to find the best ways to connect: https://www.harvardpilgrim.org/public/contact-us.

iKmasterflex ,

Not executed well

I am a new member. I was able to setup my account on the website but when I tried to log into the mobile account, it says that I need to go to the website and change my password because my security is important to them. I have done this 3 times and it still gives me the same message every time. On the website when I try to send a secure message to customer service, it just takes me to an error screen. So how do you even contact them to fix the problem? This does not give me much confidence in this company if they can’t even figure out a mobile app and customer service email. May be switching insurers at the next open enrollment if this doesn’t get better. Very disappointed!

CodexElite ,

Good concept poorly executed

I’d love to like the app more but not sure who your DevOps are but man they need a cash course in building a functional mobile application. Try to add my primary care - nope she doesn’t exist there, but wait I found her under your provider search. The office I go to is listed for care. Search for the same provider on the web? Nope doesn’t even exist there. Running 2 databases that don’t sync correctly? Yikes. Click my providers name, Error 500. Couldn’t make the connection required to retrieve this data. Come on guys this isn’t rocket science. Fix your application for once.

App Privacy

The developer, HealthTrio LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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