iPhone Screenshots


Welcome to the Tufts Health Plan member mobile app for Commercial, Senior Plans, and Public Plans members.

Once you complete the initial registration on your phone, this app will allow you to perform the following functions:
1. View Claims: including claims summary information, individual claim detail and your cost-share, if applicable.

2. View Plan Limits and Accumulations: including your plan’s specific benefit plan limits, such as deductibles, out-of-pocket maximums and visit limits.

3. View Cost and Benefits: including your plan’s specific benefits and detailed benefit types, such as routine medical services (e.g. immunizations or primary care), pharmacy or DME (durable medical equipment).

4. View Referrals: if your plan requires referrals, you can view them along with any limits.

5. ID Card: View, email or fax your ID card.

6. Provider Search: Quickly find network providers that participate with your plan

7. Treatment Cost Estimator: Get out-of-pocket cost estimates for procedures based on your health benefits and claims.
We designed and developed the app using input and feedback directly from our members. If you have suggestions for additional functions, we’d love to hear them! Call Member Services at the phone number listed on your Member ID Card.

What’s New

Version 1.1.9

- More integrated experience with Telehealth by Teladoc (when applicable).
- Expanded access to include Tufts Health Public Plans Rhode Island products.
- Bug fixes.

Ratings and Reviews

3.6 out of 5
102 Ratings

102 Ratings

A grateful member of THP ,

The Best Health Plan in America!

Tufts Health Plan is a world class organization. The tools and support provided by THP is like none other. True trendsetters and innovators in healthcare with a sound mission and vision backed by high quality values.

Thank you for all you do!

- A grateful member and employee.

don't use this app at all ,

Worst app...not able to login...

This is worst application I have ever seen. When I login from laptop using website, it is asking for User Id and password but when I tried to login on IOS App it is asking for email address and password.

I tried providing email address I have filed with my account but it giving error saying my user does not exist in system.

I tried accessing forget email id link and when I provided my Member Id it is saying my member ID is not valid even though I have provided exact same member ID as printed on my member ID Card but still its not valid, what crap.

Even website is not proper, I changed my address 3 times from laptop but it is still showing old address even after getting confirmation that your changes will take affect from this bla bla date.

Developers you should really take care of all these small small thing which could be more benefits for end user.

LG1010101 ,

Not working

Like others, I keep trying to enter my email and password and getting an error message saying these are not the credentials it has on file for me — and these are definitely correct, because they work fine to log me in to the website using a computer. Also tried the ‘forgot my email address’ option to see if it maybe had a different one on file, but it also gave an error to the birthday and security question answer I typed in, though those were definitely correct too. (This is for a workplace plan.)

App Privacy

The developer, Tufts Associated Health Plan, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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