myTuftsMed

Name: myTuftsMed
Rating: 2.6 (129 reviews)
Author: Tufts Medicine, Inc.

Medical

Free

129 Ratings
Ages

16+
Years
Category

Medical
Developer

Tufts Medicine, Inc.
Language

EN
+ 7 More
Size

335.9
MB

Connect to all your care at Tufts Medicine, including Lowell General Hospital, MelroseWakefield Hospital, Tufts Medical Center, home care services and 2000+ physicians. The easy to use myTuftsMed app allows you to message your doctors, make appointments, view test results, manage prescriptions, have a video visit and more, all from your phone or tablet. You can find a doctor, access community resources such as food banks, pay a bill, get health information and more any time of the day or night. Everything you need to manage you and your family’s healthcare organized in one easy to use app. myTuftsMed includes a framework that allows our app to share data with Apple's Health App and CareKit, which then sends data to the EHR. The patient must have an order from their physician and complete set up on their mobile device including acceptance of terms to upload the external app data to myTuftsMed.

Ratings & Reviews

2.6

out of 5

129 Ratings

Not very good
Jul 30

Sue.m.d
The only way I can use the features of this app is when I receive an after visit summary from my doctor. When I try to sign in, the app will not accept the previously set up Touch ID. Then when I enter all of my details, I’d and password, a message appears stating that the app cannot accept my information at this time. This has been going on for months. I haven’t bothered to try the app for a while but hoped it might work today. Nope. It’s still the same. Essentially useless. So I just have to hold on to those emails from doctors visits!
Not very good
Jul 30

Sue.m.d

The only way I can use the features of this app is when I receive an after visit summary from my doctor. When I try to sign in, the app will not accept the previously set up Touch ID. Then when I enter all of my details, I’d and password, a message appears stating that the app cannot accept my information at this time. This has been going on for months. I haven’t bothered to try the app for a while but hoped it might work today. Nope. It’s still the same. Essentially useless. So I just have to hold on to those emails from doctors visits!
Incorrect and missing info
04/06/2022

VeganBoston.com
My current primary care doctor is not listed as my doctor in the app and there’s no way for me to update this information to the doctor that I’ve been seeing for the last year or so. This means that I can’t message my doctor with an important question. I am also unable to request a prescription refill. My doctor’s office seemed equally frustrated with how poorly this app is functioning compared to their previous portal.
Incorrect and missing info
04/06/2022

VeganBoston.com

My current primary care doctor is not listed as my doctor in the app and there’s no way for me to update this information to the doctor that I’ve been seeing for the last year or so. This means that I can’t message my doctor with an important question. I am also unable to request a prescription refill. My doctor’s office seemed equally frustrated with how poorly this app is functioning compared to their previous portal.
Could not verify my details.
04/04/2022

Vintage Vixen SG
I’m trying to register as a new patient, and it’s saying that they can’t verify my details. I have been with this hospital system for probably 15+ years. I called the patient experience phone number, spoke to a woman who said she was going to send me an email and that I should click the link and go from there. I have not yet received the email. Can access anything, can’t request a refill, can’t request an Appt , and I can’t get through to my Drs office because they’re working with a new system and you’re on hold for almost an hour. Highly upset.
Could not verify my details.
04/04/2022

Vintage Vixen SG

I’m trying to register as a new patient, and it’s saying that they can’t verify my details. I have been with this hospital system for probably 15+ years. I called the patient experience phone number, spoke to a woman who said she was going to send me an email and that I should click the link and go from there. I have not yet received the email. Can access anything, can’t request a refill, can’t request an Appt , and I can’t get through to my Drs office because they’re working with a new system and you’re on hold for almost an hour. Highly upset.
No Watch Support despite being in menu..
02/14/2024

Sound & Vision
In the apps iPhone menu there is an option to link with Apple Watch. It reads open this app on the Apple Watch. There is absolutely no way to open this app on the Apple Watch as it just does not exist on the Apple Watch!! How could this be missed? I just don’t get it.. Awful and upsetting. Also, this app has an error while trying the connect to MyChart. The error reads as follows; Error #: «span class="bold"> 13≤/span> Type mismatch≤/span> Source: «span class="bold">EWPFrameWork06
No Watch Support despite being in menu..
02/14/2024

Sound & Vision

In the apps iPhone menu there is an option to link with Apple Watch. It reads open this app on the Apple Watch. There is absolutely no way to open this app on the Apple Watch as it just does not exist on the Apple Watch!! How could this be missed? I just don’t get it.. Awful and upsetting. Also, this app has an error while trying the connect to MyChart. The error reads as follows; Error #: «span class="bold"> 13≤/span> Type mismatch≤/span> Source: «span class="bold">EWPFrameWork06

Thank you, we appreciate you taking the time to download the app update. Your opinion is critical to the continual improvement of the patient experience. Please check back often as this is the inaugural launch of MyTuftsMed and we are making continual changes based on commentary like yours. If you have any additional comments, please feel free to communicate with us using the “send feedback” link within the app or send an email to MyTuftsMed@tuftsMedicine.org. This app has been developed with a passion for the joyful patient experience. We greatly value our patients’ opinions and we look forward to hearing directly from you about features and improvements you’d like to see. - Provider search enhancement - Hospital location search enhancement - MyChart SDK 11.4.1 integration - Bug fixes and performance improvement

Version 2.0.2

Oct 28

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content