BCBSMA MyBlue Member App 4+
Blue Cross Blue Shield of Massachusetts
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- Free
Screenshots
Description
MyBlue is your personalized online member account that makes understanding and using your health plan simple. And with the MyBlue app, it's easier than ever.
The MyBlue app makes it easy to:
· Find, understand, and use your benefits
· Review your claim details with guidance on next steps
· Get personalized care options that fit your unique needs
· Access your pharmacy tools to review and refill your medications
· Instantly access your digital member ID cards, and add them to your wallet
· Use Well Connection* to connect virtually with medical and mental health care providers
· Send secure messages to Team Blue Member Service or talk to us using chat
· View your provider information and your visit history
With your plan in your pocket, you can stay on top of your health from anywhere, at any time.
*Features available based on your plan/benefits. Well Connection is not for emergencies. If you’re having a medical emergency, call 911.
Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.
Compatibility
- iOS 16 and above are supported
What’s New
Version 7.13
The MyBlue app's newest features include:
· Price a Medication tool to help you find the best prices on your medications
· Our latest Terms of Communication to receive important plan benefit updates, routine care reminders, and more electronically
· Accessibility and screen reader updates
· Bug fixes and continuous improvements to our app experience
Our goal is to give you the simplest, quickest way to use your health plan. If you have a question or comment, email us at myblueapp@bcbsma.com.
Ratings and Reviews
Super helpful insurance app!
I’ve been using the new versions of this health insurance app and love it! it has made managing my healthcare so much easier! The look is clean, intuitive, and simple to navigate. I can quickly access my claims, doctors, and my family’s cards.
Wrong Providers
Shouldn’t the main purpose of this app be to get their customers to the correct in network providers, when needed? Had an emergency situation with my son at college, and the app could not find a nearby urgent care center, got the orthopedic physicians incorrect, actually sending us to an OB/GYN, and also sent us physicians in two different states but not the state we’re actually in! Oh, and there are In-Network physicians 8 miles away from my son! How can anyone at this company think this is OK? Also, their member services person said they’ve heard this quite a bit. I also see some of these same types of comments in the reviews. Fix the app, you are a multi billion dollar company, actually care for your customers, please!
Trouble booking appointments
Incredibly frustrating. Have to log in every time I open the app even if I was just using it a minute ago. Also, when booking an appointment with mental health specialist, after I’ve entered my payment method and am about to confirm the appointment, I'm told the appointment time is no longer available. The pop-up message won't go away either so I can't go back and choose another time. I have to close app, reopen, log in again, and go through the booking process all over again only to be told the new appointment time isn't available either (but the ones I previously chose are still showing up as available). Don't recommend this.
Developer Response ,
Hi there, thanks for your feedback. We'd like to help you with booking appointments and hear more about the issues you're encountering with the app. In order to do that, please email us at myblueapp@bcbsma.com about your experience, and we'll have a representative reach out to you directly. Thank you. *SS
App Privacy
The developer, Blue Cross Blue Shield of Massachusetts, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Blue Cross & Blue Shield of Massachusetts, Inc.
- Size
- 70.4 MB
- Category
- Medical
- Compatibility
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- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2025 Blue Cross and Blue Shield of Massachusetts, Inc.
- Price
- Free
Supports
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Wallet
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