Five (5) years ago I suggested a word change from the negative “don’t forget to check your mail” to the positive wording more effective in the aging population you aim to support: “remember to check your mail.” You have delivered many positive improvements over the years. Thank you. I know well “there’s no such thing as a small change”, but this change would say good things about your team’s responsiveness and understanding of your end user community.

Our community is more tech savvy than the developers give us credit. If Cubigo was more developed, I feel we’d use it more. We need:1. A competent reservations thread. The dining room is static, the guests are static, so this should not be that difficult. We should be able to plug ourselves into a table, and other residents should be able to plug THEMSELVES into same table. The bother of daily phone calls to the dining room and coordinating with other residents is torture. 2. An alert on the screen icon to let us know if we have messages. Because the service is so cumbersome, residents do not check regularly. 3. Encourage staff to utilize Cubigo for event sign ups, community alerts, safety reminders, etc. Sometimes, staff is more hesitant to change than residents. In our community, we have volunteers who come 2x month. We might train these college students to help us (staff and residents) take advantage of (what might eventually be) a great Cubigo experience.

Would sure like to be able to post photos as a resident!

Cubigo is terrible for ordering food from the bistro and I imagine from the dining room as well. There is no description or photograph to depict things on the menu, and it’s difficult to sequence your order from more than one category at a time. I usually resort to calling in my order because Cubigo is impossible.