I had significant trouble filling out the security questions. Contacted my provider never heard back from Tech help. I flew fighters in the military, so I’m pretty tech savvy. Simply put it would not accept any answers of my security answers saying “Please fill in all fields“. Went through this five times trying different answers different questions no change. I deleted the app reinstalled it and had a new problem where I was unable to select a question. And then my keyboard would block the “done“ button. This portion of the app is extremely poorly laid out. All the developer needs to do is attempt to login and create an account themselves and they’ll see the problem. Try yourself and you will see.

The app constantly crashes no matter how many times you try. You can delete, reinstall, crash. You can open, close the app, reopen, crash again. How much use Is it if I cant get into ANY thing before it crashes? Internet browser isn't much better but it would be a start if the staff would input the information before 2wk+ intervals. Is the entire portal manually operated and updated by one staff member to entire patient quota. Also to those wishing to switch... I THOUGHT I had found a better doctor and went back to this place... Yeah... Not so much....

I can’t even sign in without it crashing. I have deleted the app and reinstalled and still have the same problem. The one time I was able to sign in, it crashed as soon as I clicked something and I had to sign in again. The app is in serious need of an update as it isn’t worth the memory it takes to install it at this point.

I can’t get the app to stay open long enough to finish my security question while trying to create a new account. I upgraded my iPhone 11 Pro Max OS today rebooted phone uninstalled re-installed app three times I tried on web site and it says it can’t find my account i re created trying new credentials will not log in.