my Excitel 4+

Excitel

Designed for iPad

    • 2.2 • 17 Ratings
    • Free

Screenshots

Description

Save yourself time with "my Excitel" app through changing your details, online payment, requesting payment collection, basic troubleshooting and escalating on connectivity issue.

Billing
- View your plan
- View your Internet connection expiration date
- Pay your plan online

Manage Your Account Information
- View Account information
- Change your self-care password
- Edit your contact phone number and e-mail address

Troubleshooting
- See global issues, affecting wider area
- View your "Last Attempt Failure Detail"
- "Reset MAC" of your Internet connection

Appointments
- "Request Payment Pickup" through single button

Contact Us
- Create Case with issue report

What’s New

Version 2.21.13

Bug fixes

Ratings and Reviews

2.2 out of 5
17 Ratings

17 Ratings

molpariya ,

Worst Internet Service Provider

They have the Worst Internet Service Provider i have ever came across and they didn’t care about there customers. They never pick a call and never revert also.

Shivaji ,

Extremely satisfied

After having used some of the top names in internet, I shifted to Excitel. And this is my 5th year running and no complaints! In fact I started to follow up with them to start services in my area after hearing great things about them from my friends who were using their services. The customer service is available and very cordial. Of course they try to tell you to use their app more but they forget that using the app needs Internet and a customer may be calling to fix just that :D
There are 2 things I just love about their offering:
1. No cap on usage! The speed never drops irrespective of how much data have you used in a month! I run 4 TVs on OTT almost thru the day plus two people working from home!
2. Very affordable pricing. Effectively I pay <700 bucks a month for a 100 MPBS fiber line with no data cap! How fantastic is that!
Overall I’d give a 5+ stars for everything!

P.S: their app experience needs improvement. No complains with their Internet service

shraddha shraddha ,

Worst service. Do not buy

Do not buy it whatso ever. It is so pathetic. The customer service doesn’t respond and they are rude which is not expectable. Top of that they just keep resolving tickets without taking concurrance from the user. Pathethic

App Privacy

The developer, Excitel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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