Radiant Credit Union

Name: Radiant Credit Union
Rating: 4.9 (5465 reviews)
Author: Radiant Credit Union

Finance

Free · Designed for iPad. Not verified for macOS.

5.5K Ratings
Age Rating

4+
Years
Category

Finance
Developer

Radiant Credit Union
Language

EN
English
Size

180.3
MB

Radiant Credit Union’s FREE Mobile Banking Application BANK 24/7 Manage your accounts, pay bills, view copies of your cleared checks, and view transaction history. Members can also make quick transfers within Radiant accounts and find the closest ATM in Radiant’s network. http://www.radiantcu.org/ Radiant Credit Union Website Radiant Credit Union Mobile Support

Ratings & Reviews

4.9

out of 5

5.5K Ratings

Phenomenal service!
Apr 15
Appugurl71
I was in the market for a local banking situation that actually offered a physical location with personal service WITHOUT having to make an appointment several weeks in advance. I prefer a Credit Union situation, but was having issues locating one that i was comfortable with and did not have more negative reviews than i was ok with. Then a friend of mine referred me to Radiant CU in Live Oak, FL. I went into the branch at Live Oak, WITHOUT an appointment, and inquired about opening an account with them and within the hour i was all set up and also had my debit card IN HAND. So there was NO waiting to receive it on order to make purchases or access funds after opening my account. The person who opened my account was the branch Asst. Manager, and she was the most professional, yet personable and FRIENDLY and HELPFUL, rather than the “norm” of what i had experienced in the past from other entities. I have been with Radiant CU now for the better part of a year, and i absolutely LOVE them. They are always friendly and helpful, no matter what issue one may have. I dont normally write reviews, but felt i needed to for Radiant. And this is coming from a 25+ year member of a certain credit union who’s name begins with a V whom id had nothing BUT trouble with following my divorce. Up to and including my ex being allowed to access my account AFTER he had been removed, and then doing nothing to rectify the issues. Radiant has been AMAZING!! Youll be 100% satisfied with the people and their services if you join membership with them!
Phenomenal service!
Apr 15
Appugurl71

I was in the market for a local banking situation that actually offered a physical location with personal service WITHOUT having to make an appointment several weeks in advance. I prefer a Credit Union situation, but was having issues locating one that i was comfortable with and did not have more negative reviews than i was ok with. Then a friend of mine referred me to Radiant CU in Live Oak, FL. I went into the branch at Live Oak, WITHOUT an appointment, and inquired about opening an account with them and within the hour i was all set up and also had my debit card IN HAND. So there was NO waiting to receive it on order to make purchases or access funds after opening my account. The person who opened my account was the branch Asst. Manager, and she was the most professional, yet personable and FRIENDLY and HELPFUL, rather than the “norm” of what i had experienced in the past from other entities. I have been with Radiant CU now for the better part of a year, and i absolutely LOVE them. They are always friendly and helpful, no matter what issue one may have. I dont normally write reviews, but felt i needed to for Radiant. And this is coming from a 25+ year member of a certain credit union who’s name begins with a V whom id had nothing BUT trouble with following my divorce. Up to and including my ex being allowed to access my account AFTER he had been removed, and then doing nothing to rectify the issues. Radiant has been AMAZING!! Youll be 100% satisfied with the people and their services if you join membership with them!
Radiant! Perfectly named for the Sunshine State!
07/05/2024
Ledieu74
Not really sure where to even start. Radiant is the first credit union that we’ve banked with that truly values their customers. They go the extra mile with you to make sure you have everything you need and you understand all the products, benefits that’s available to you. Customer service is first class! I’d recommend starting your child/children’s bank account/s with Radiant. They offer excellent rates!
Radiant! Perfectly named for the Sunshine State!
07/05/2024
Ledieu74

Not really sure where to even start. Radiant is the first credit union that we’ve banked with that truly values their customers. They go the extra mile with you to make sure you have everything you need and you understand all the products, benefits that’s available to you. Customer service is first class! I’d recommend starting your child/children’s bank account/s with Radiant. They offer excellent rates!
Does not show CC or loan fees
12/07/2024
Gator4lifeDMR
Love this credit union but the app is horrible. They’ve updated the app with new features but you cannot find the fees you are being charged on your credit card or loans. I paid my monthly bill like normal but did not know I was late by one day (shortened month threw everything off). This led to months of fees as I was always late but could figure out why because the app does not show the fees. I’ve reported over the phone with customer service and they removed on fee but we are talking months on several accounts so it was kind gesture but did not alleviate the issue. Waited 6 months to post this because we were promised an update to address the issue and it has not been resolved. Customer service has acknowledged the issue on their end still no update to the app or from their development team. It’s a banking app so expecting your transactions to show on your accounts is a basic ask. Feels shady from an institution I’ve held in high regard.
Does not show CC or loan fees
12/07/2024
Gator4lifeDMR

Love this credit union but the app is horrible. They’ve updated the app with new features but you cannot find the fees you are being charged on your credit card or loans. I paid my monthly bill like normal but did not know I was late by one day (shortened month threw everything off). This led to months of fees as I was always late but could figure out why because the app does not show the fees. I’ve reported over the phone with customer service and they removed on fee but we are talking months on several accounts so it was kind gesture but did not alleviate the issue. Waited 6 months to post this because we were promised an update to address the issue and it has not been resolved. Customer service has acknowledged the issue on their end still no update to the app or from their development team. It’s a banking app so expecting your transactions to show on your accounts is a basic ask. Feels shady from an institution I’ve held in high regard.
Customer Satisfaction
11/01/2023
Hungry ogre2
They are Always Pleasant, Always Courteous and Always Helpful. They make banking easy. Every time I think I have a less than enjoyable trip to the bank coming, they make it as painless as possible. I was at another institution for many years. Radiant has earned my business through great customer service and support. They are now my primary financial institution.
Customer Satisfaction
11/01/2023
Hungry ogre2

They are Always Pleasant, Always Courteous and Always Helpful. They make banking easy. Every time I think I have a less than enjoyable trip to the bank coming, they make it as painless as possible. I was at another institution for many years. Radiant has earned my business through great customer service and support. They are now my primary financial institution.

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

Version 4021.2.2 Jul 9

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Radiant Credit Union
Size: 180.3 MB
Category: Finance
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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Radiant Credit Union

Ratings & Reviews

Phenomenal service!

Radiant! Perfectly named for the Sunshine State!

Does not show CC or loan fees

Customer Satisfaction

What’s New

App Privacy

Data Linked to You

Accessibility

Information

More by Radiant Credit Union

Radiant Card Manager

You Might Also Like

First Coast

FCU Mobile Banking

CAMPUS USA Credit Union

Capital City Bank Mobile

FFBank

Seacoast Mobile Banking

VyStar Mobile

VyStar Card Control

LSB On The Go

Ameris Mobile